Improved workflow modelling using role activity diagram-based modelling with application to a radiology service case study

Computer Methods and Programs in Biomedicine

Volumn 116, Issue 3, 2014, Pages 274-298

  Shukla, Nagesh ^a,b   Keast, John E ^a   Ceglarek, Darek ^a,c  

^a UNIVERSITY OF WARWICK   (United Kingdom)

^b UNIVERSITY OF WOLLONGONG   (Australia)

^c Wisconsin Electric Machines and Power Electronics Consortium   (United States)

Author keywords

Healthcare process modelling; Radiology; Workflow

Indexed keywords

GRAPHIC METHODS; HEALTH CARE; HOSPITAL DATA PROCESSING; MAGNETIC RESONANCE; RADIATION;

BRAINSTORMING SESSIONS; GRAPHICAL REPRESENTATIONS; HEALTHCARE PROCESS; PROCESS REPRESENTATION; QUALITATIVE INTERVIEWS; RADIOLOGY DEPARTMENTS; SERVICE-DELIVERY PROCESS; WORKFLOW;

RADIOLOGY;

ARTICLE; COMPARATIVE STUDY; HEALTH CARE DELIVERY; HEALTH SERVICE; HOSPITAL PERSONNEL; HUMAN; INTERVIEW; LEARNING; METHODOLOGY; NUCLEAR MAGNETIC RESONANCE IMAGING; PRACTICE GUIDELINE; PROCESS MODEL; RADIOLOGY DEPARTMENT; ROLE ACTIVITY DIAGRAM; WORKFLOW; COMPUTER SIMULATION; HEALTH CARE QUALITY; HEALTH SERVICES RESEARCH; NONBIOLOGICAL MODEL; ORGANIZATION AND MANAGEMENT; PROCEDURES; RADIOLOGY; WORKLOAD;

COMPUTER SIMULATION; EFFICIENCY, ORGANIZATIONAL; MODELS, ORGANIZATIONAL; ORGANIZATIONAL CASE STUDIES; PROCESS ASSESSMENT (HEALTH CARE); RADIOLOGY; RADIOLOGY DEPARTMENT, HOSPITAL; WORKFLOW; WORKLOAD;

EID: 84904460209     PISSN: 01692607     EISSN: 18727565     Source Type: Journal    
DOI: 10.1016/j.cmpb.2014.05.005     Document Type: Article

References (41)

1. Reiner B., Siegel E., Carrino J.A. Workflow optimization: current trends and future directions. J. Digit. Imaging 2002, 15(3):141-152.
2. Ploeg J. Identifying the best research design to fit the question. Part 2: Qualitative designs. Evid. Based Nurs. 1999, 2:36-37.
3. Rosenhead J. Rational Analysis for a Problematic World: Problem Structuring Methods for Complexity, Uncertainty and Conflict 1989, John Wiley, Chichester, UK, ISBN: 0-471-92285-4.
4. Lehaney B., Paul R. The use of soft systems methodology in the development of a simulation of out-patient services at Watford General Hospital. J. Oper. Soc. 1996, 47:864-870.
5. Robinson S. Soft with a hard centre: discrete-event simulation in facilitation. J. Oper. Res. Soc. 2001, 52:905-915.
6. Mingers J., Rosenhead J. Problem structuring methods in action. Eur. J. Oper. Res. 2004, 152:530-554.
7. Kotiadis K., Mingers J. Combining PSMs with hard OR methods: the philosophical and practical challenges. J. Oper. Res. Soc. 2006, 57:856-867.
8. Crabbe J.P., Frank C.L., Nye W.W. Improving report turnaround time: an integrated method using data from a radiology information system. Am. J. Roentgenol. 1994, 163:1503-1507.
9. Rother M., Shook J. Learning to See - Value-stream Mapping to Create Value and Eliminate Muda 2003, Lean Enterprise Institute, Cambridge, USA, ISBN: 9780966784305.
10. Kudyba S. Healthcare Informatics: Increasing Efficiency and Productivity 2010, Taylor Francis, New York.
11. Bar-Or A., Keren D., Schuster A., Wolff R. Hierarchical decision tree induction in distributed genomic databases. IEEE Trans. Knowl. Data Eng. 2005, 17(8):1138-1151.
12. Kudyba S., Gregorio T. Identifying factors that impact patient length of stay metrics for healthcare providers with advanced analytics. Health Inform. J. 2010, 16(4):235-245.
13. Meli C.L., Khalil I., Tari Z. Load-sensitive dynamic workflow re-orchestration and optimisation for faster patient healthcare. Comput. Methods Program. Biomed. 2014, 113(1):1-14.
14. Coelli F.C., Ferreira R.B., Almeida R.M.V.R., Pereira W.C. Computer simulation and discrete-event models in the analysis of a mammography clinic patient flow. Comput. Methods Program. Biomed. 2007, 87(3):201-207.
15. Duguay C., Chetouane F. Modeling and improving emergency department systems using discrete event simulation. Simulation 2007, 83(4):311-320.
16. Molema J.J.W., Groothuis S., Baars I.J., Kleinschiphorst M., Leers E.G.E., Hasman A., van Merode G.G. Healthcare system design and parttime working doctors. Health Care Manage. Sci. 2007, 10(4):365-371.
17. VanBerkel P.T., Blake J.T. A comprehensive simulation for wait time reduction and capacity planning applied in general surgery. Health Care Manage. Sci. 2007, 10(4):373-385.
18. Barrett J.S., Jayaraman B., Patel D., Skolnik J.M. A SAS-based solution to evaluate study design efficiency of phase I pediatric oncology trials via discrete event simulation. Comput. Methods Program. Biomed. 2008, 90(3):240-250.
19. Shadbolt N., Milton N. From knowledge engineering to knowledge management. Brit. J. Manage. 1999, 10:309-322.
20. Miller M.J., Ferrin D.M., Shahi N., LaVecchia R. Using RFID technologies to capture simulation data in a hospital emergency department. Proceedings of the 40th Conference on Winter Simulation 2008, 1637-1644.
21. White K.P. A survey of data resources for simulating patient flows in healthcare delivery systems. Proceedings of the 2005 Winter Simulation Conference 2005, 926-935.
22. White K.P. Area-wide ambulance diversions: data resources for simulation modeling. Proceedings of the 2005 Winter Simulation Conference 2005, Institute of Electrical and Electronics Engineers, Piscataway, NJ. M.E. Kuhl, N.M. Steiger, F.B. Armstrong, J.A. Joines (Eds.).
23. Stevens W., Myers G., Constantine L. Structured design. IBM Syst. J. 1974, 13(2):115-139.
24. Computational Technology for Effective Health Care: Immediate Steps and Strategic Directions 2009, National Research Council, Washington, DC, Available at: http://www.nap.edu/catalog/12572.html. W.W. Stead, H.S. Lin (Eds.).
25. Staccini P., Joubert M., Quaranta J.F., Fieschi M. Mapping care processes within a hospital: from theory to a web-based proposal merging enterprise modelling and ISO normative principles. Int. J. Med. Inf. 2005, 74(2-4):335-344.
26. Reijers H.A., Jan M. A study into the factors that influence the understandability of business process models. IEEE Trans. Syst. Man Cybernet. A 2011, 41(3):449-462.
27. Sun S.X., Zeng Q., Wang H. Process-mining-based workflow model fragmentation for distributed execution. IEEE Trans. Syst. Man Cybernet. A 2011, 41(2):294-310.
28. McInnes A.I., Eames B.K., Grover R. Formalizing functional flow block diagrams using process algebra and metamodels. IEEE Trans. Syst. Man Cybernet. A 2011, 41(1):34-49.
29. Lakin R. BPR enabling software for the financial service industry. Manage. Serv. 1996, 40(3):18-20.
30. Liu C.C.H., Chang C.-H., Su M.-C., Chu H.-T., Hung S.-H., Wong J.-M., Wang P.-C. RFID-initiated workflow control to facilitate patient safety and utilization efficiency in operation theatre. Comput. Methods Program. Biomed. 2011, 104(3):435-442.
31. Aguilar-Savén R.S. Business process modelling: review and framework. Int. J. Prod. Econ. 2004, 90(2):129-149.
32. Ohboshia N., Masuib H., Kambayashic Y., Takahashia T. A study of medical emergency workflow. Comput. Methods Program. Biomed. 1998, 55(3):177-190.
33. Ould M.A. Business Processes: Modelling and Analysis for Re-engineering and Improvement 1995, Wiley & Sons, Chichester, New York.
34. Ould M.A. Business Process Management: A Rigorous Approach 2005, Meghan-Kiffer Press, Swindon, UK.
35. Ryan J., Heavey C. Process modeling for simulation. Comput. Ind. 2006, 57(5):437-450.
36. Hlupic V. Business process re-engineering and simulation: bridging the gap. Proceedings of the European Simulation Multiconference (ESM'98) 1998, 641-645. SCS. R. Zobel, D. Moeller (Eds.).
37. Gladwin B., Tumay K. Modelling business processes with simulation tools. Proceedings of the 1994 Winter Simulation Conference 1994, 114-121.
38. Lingineni M., Caraway B., Benjamin P., Mayer R. A tutorial on PROSIM: a knowledge-based simulation model design. Proceedings of the 1995 Winter Simulation Conference 1995, 408-412.
39. Shukla N., Keast J., Ceglarek D. Modelling variations in hospital service delivery based on real time locating information. Appl. Math. Model. 2014, 38(3):878-893.
40. Shukla N., Kiridena S., Mishra N. Reducing unwarranted variation in healthcare service delivery systems: key issues, research challenges and potential solutions. 26th ANZAM Conference 2012.
41. Shukla N., Keast J., Ceglarek S.L., Ceglarek D. Role activity diagram-based workflow modelling of imaging service delivery process in radiology. The 7th International Conference on Manufacturing Research (ICMR' 09) 2009, Published in: Proceedings of the 7th International Conference on Manufacturing Research (ICMR' 09) 283-291.