메뉴 건너뛰기




Volumn 16, Issue 4, 2014, Pages 377-387

Tourism Firms' Strategic Flexibility: The Case of Slovenia

Author keywords

Destination competitiveness; Slovenia; Strategic flexibility; Tourism management

Indexed keywords

COMPETITIVENESS; PERFORMANCE ASSESSMENT; STAKEHOLDER; TOURISM DEVELOPMENT; TOURISM MANAGEMENT; TOURIST DESTINATION;

EID: 84903750949     PISSN: 10992340     EISSN: 15221970     Source Type: Journal    
DOI: 10.1002/jtr.1931     Document Type: Article
Times cited : (17)

References (65)
  • 1
    • 84939796623 scopus 로고    scopus 로고
    • Inter-Firm Collaboration: Configuration and Dynamics
    • Adobor H. 2006. Inter-Firm Collaboration: Configuration and Dynamics. Competitiveness Review 16(2): 122-135.
    • (2006) Competitiveness Review , vol.16 , Issue.2 , pp. 122-135
    • Adobor, H.1
  • 3
    • 79751526039 scopus 로고    scopus 로고
    • Privatization, market competition, international attractiveness, management tenure and hotel performance: Evidence from Slovenia
    • Assaf A, Knežević Cvelbar L. 2011b. Privatization, market competition, international attractiveness, management tenure and hotel performance: Evidence from Slovenia. International Journal of Hospitality Management 30(2): 391-397.
    • (2011) International Journal of Hospitality Management , vol.30 , Issue.2 , pp. 391-397
    • Assaf, A.1    Knežević Cvelbar, L.2
  • 4
    • 34548316412 scopus 로고    scopus 로고
    • VFR Travel: An Examination of the expenditures of VFR travellers and their hosts
    • Backer E. 2007. VFR Travel: An Examination of the expenditures of VFR travellers and their hosts. Current Issues in Tourism 10(4): 366-377.
    • (2007) Current Issues in Tourism , vol.10 , Issue.4 , pp. 366-377
    • Backer, E.1
  • 5
    • 84903732103 scopus 로고    scopus 로고
    • Bank of Slovenia. Yearly Bilten - 2009. Available from , accessed July, 2010.
    • Bank of Slovenia. 2010. Yearly Bilten - 2009. Available from http://www.bsi.si/iskalniki/bilteni.asp?MapaId=229, accessed July, 2010.
    • (2010)
  • 6
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney JB. 1991. Firm resources and sustained competitive advantage. Journal of Management 17(1): 99-120.
    • (1991) Journal of Management , vol.17 , Issue.1 , pp. 99-120
    • Barney, J.B.1
  • 7
    • 84977754281 scopus 로고    scopus 로고
    • Crisis, Recovery and Risk Management
    • In Liburd J, Edwards D (eds). Goodfellow Publishers: UK.
    • Beirman D. 2010. Crisis, Recovery and Risk Management. In Liburd J, Edwards D (eds). Understanding the Sustainable Development of Tourism. Goodfellow Publishers: UK.
    • (2010) Understanding the Sustainable Development of Tourism
    • Beirman, D.1
  • 8
    • 70350782256 scopus 로고    scopus 로고
    • Creating value to tourism products through tourism networks and clusters: uncovering destination value chains
    • In Ghose A (ed.) Icfai University Press: Hyderabad.
    • Braun P. 2007. Creating value to tourism products through tourism networks and clusters: uncovering destination value chains. In Ghose A (ed.) Business Networking - Trends and Cases. Icfai University Press: Hyderabad.
    • (2007) Business Networking - Trends and Cases
    • Braun, P.1
  • 9
    • 84903736862 scopus 로고    scopus 로고
    • Servitisation as Strategic Flexibility: Drawing Parallels between the Concepts. Available from accessed January, 2012.
    • Brozovic D, Nordin F. 2012. Servitisation as Strategic Flexibility: Drawing Parallels between the Concepts. Available from http://marketing.conference-services.net/resources/327/2342/pdf/AM2011_0170.pdf accessed January, 2012.
    • (2012)
    • Brozovic, D.1    Nordin, F.2
  • 12
    • 28144457406 scopus 로고    scopus 로고
    • The world of today and tomorrow: the global view
    • In Lockwood A, Medlik S (eds). Butterworth-Heinemann: Oxford.
    • Cetron M. 2001. The world of today and tomorrow: the global view. In Lockwood A, Medlik S (eds). Tourism and hospitality in the 21st century. Butterworth-Heinemann: Oxford.
    • (2001) Tourism and hospitality in the 21st century
    • Cetron, M.1
  • 14
    • 0003140132 scopus 로고
    • Managing Strategic Flexibility: Key to Effective Performance
    • Das TK, Elango B. 1995. Managing Strategic Flexibility: Key to Effective Performance. Journal of General Management 20: 60-75.
    • (1995) Journal of General Management , vol.20 , pp. 60-75
    • Das, T.K.1    Elango, B.2
  • 15
    • 0003002161 scopus 로고
    • New industrial service development: scenarios for success failure
    • De Brentani U. 1995. New industrial service development: scenarios for success failure. Journal of Business Research 32(2): 93-103.
    • (1995) Journal of Business Research , vol.32 , Issue.2 , pp. 93-103
    • De Brentani, U.1
  • 16
    • 34250183446 scopus 로고    scopus 로고
    • Using a revised importance-performance analysis approach: The case of Taiwanese hot springs tourism
    • Deng W. 2007. Using a revised importance-performance analysis approach: The case of Taiwanese hot springs tourism. Tourism Management 28(5): 1274-1284.
    • (2007) Tourism Management , vol.28 , Issue.5 , pp. 1274-1284
    • Deng, W.1
  • 17
    • 0001178736 scopus 로고    scopus 로고
    • Determinants of industrial mail survey response: A survey-on-surveys analysis of researchers' and managers' views
    • Diamantopoulos A, Schlegelmilch B. 1996. Determinants of industrial mail survey response: A survey-on-surveys analysis of researchers' and managers' views. Journal of Marketing Management 12(6): 505-531.
    • (1996) Journal of Marketing Management , vol.12 , Issue.6 , pp. 505-531
    • Diamantopoulos, A.1    Schlegelmilch, B.2
  • 19
    • 0038617652 scopus 로고    scopus 로고
    • Destination Competitiveness: a Model and Indicators
    • Dwyer L, Kim CW. 2003. Destination Competitiveness: a Model and Indicators. Current Issues in Tourism 6(5): 369-413.
    • (2003) Current Issues in Tourism , vol.6 , Issue.5 , pp. 369-413
    • Dwyer, L.1    Kim, C.W.2
  • 23
    • 0002626910 scopus 로고
    • Importance-performance analysis and the measurement of service quality
    • Ennew CT, Reed GV, Binks MR. 1993. Importance-performance analysis and the measurement of service quality. European Journal of Marketing 27(2): 59-70.
    • (1993) European Journal of Marketing , vol.27 , Issue.2 , pp. 59-70
    • Ennew, C.T.1    Reed, G.V.2    Binks, M.R.3
  • 24
    • 17344367098 scopus 로고    scopus 로고
    • Tourism destination competitiveness: a quantitative approach
    • the staed
    • Enright MJ, Newton J. 2004. Tourism destination competitiveness: a quantitative approach. Tourism Management 25 the staed(6): 777-788.
    • (2004) Tourism Management , vol.25 , Issue.6 , pp. 777-788
    • Enright, M.J.1    Newton, J.2
  • 25
    • 84986097846 scopus 로고    scopus 로고
    • Importance-performance analysis as a strategic tool for service marketers: the case of service quality perceptions of business students in New Zealand and the USA
    • Ford JB, Ford JM. 1999. Importance-performance analysis as a strategic tool for service marketers: the case of service quality perceptions of business students in New Zealand and the USA. Journal of Service Quality 13(2): 171-86.
    • (1999) Journal of Service Quality , vol.13 , Issue.2 , pp. 171-186
    • Ford, J.B.1    Ford, J.M.2
  • 26
    • 84903708859 scopus 로고    scopus 로고
    • Responding to sustainability: A model exploring the impacts of boards of directors and organisational strategic flexibility
    • Galbreath J, Nicholson G. 2009. Responding to sustainability: A model exploring the impacts of boards of directors and organisational strategic flexibility. ANZAM 2009: 1-23.
    • (2009) ANZAM , vol.2009 , pp. 1-23
    • Galbreath, J.1    Nicholson, G.2
  • 27
    • 21344481696 scopus 로고
    • Marketing in turbulent environments: decision processes and the time-sensitivity of information
    • Glazer R, Weiss AM. 1993. Marketing in turbulent environments: decision processes and the time-sensitivity of information. Journal of Marketing Research 30(4): 509-21.
    • (1993) Journal of Marketing Research , vol.30 , Issue.4 , pp. 509-521
    • Glazer, R.1    Weiss, A.M.2
  • 28
    • 0031431036 scopus 로고    scopus 로고
    • Applying importance-performance analysis to Beijing as an international meeting destination
    • Go F, Zhang W. 1997. Applying importance-performance analysis to Beijing as an international meeting destination. Journal of Travel Research 35(4): 42-49.
    • (1997) Journal of Travel Research , vol.35 , Issue.4 , pp. 42-49
    • Go, F.1    Zhang, W.2
  • 29
    • 0142033547 scopus 로고
    • Use of importance-performance analysis to evaluate state park cabins: the case of the West Virginia state park system
    • Hollenhorst S, Olson D, Fortney R. 1992. Use of importance-performance analysis to evaluate state park cabins: the case of the West Virginia state park system. Journal of Park and Recreation Administration 10(1): 1-11.
    • (1992) Journal of Park and Recreation Administration , vol.10 , Issue.1 , pp. 1-11
    • Hollenhorst, S.1    Olson, D.2    Fortney, R.3
  • 30
    • 1042266950 scopus 로고    scopus 로고
    • The measurement of service quality in the tour operating sector: a methodological comparison
    • Hudson S, Hudson P, Miller GA. 2004. The measurement of service quality in the tour operating sector: a methodological comparison. Journal of Travel Research 42(3): 305-312.
    • (2004) Journal of Travel Research , vol.42 , Issue.3 , pp. 305-312
    • Hudson, S.1    Hudson, P.2    Miller, G.A.3
  • 31
    • 0036088122 scopus 로고    scopus 로고
    • Alliance Management as a Source of Competitive Advantage
    • Ireland RD, Hitt M, Vaidyanath D. 2002. Alliance Management as a Source of Competitive Advantage. Journal of Management 28(3): 413-446.
    • (2002) Journal of Management , vol.28 , Issue.3 , pp. 413-446
    • Ireland, R.D.1    Hitt, M.2    Vaidyanath, D.3
  • 33
    • 0026814917 scopus 로고
    • Managing Strategic Change - Strategy, Culture and Action
    • Johnson G. 1992. Managing Strategic Change - Strategy, Culture and Action. Long Range Planning 25(1): 28-36.
    • (1992) Long Range Planning , vol.25 , Issue.1 , pp. 28-36
    • Johnson, G.1
  • 36
    • 77950020224 scopus 로고    scopus 로고
    • Can strategic flexibility help firms profit from product innovation?
    • Li Y, Su Z, Liu Y. 2010. Can strategic flexibility help firms profit from product innovation? Technovation 30: 300-309.
    • (2010) Technovation , vol.30 , pp. 300-309
    • Li, Y.1    Su, Z.2    Liu, Y.3
  • 38
    • 84903706514 scopus 로고    scopus 로고
    • Emprirična študija o spremljanju uspešnosti poslovanja v slovenskem hotelirstvu. (Emprirical study on measuring hotel performance in Slovenia.). In: T. Mihalič: Oblikovanje modela uspešnosti poslovanja hotelskih podjetij. (Developing the hotel performance model). Retrieved November the 5tg, 2010
    • Mihalič T, Knežević Cvelbar L, Žabkar V. 2009. Emprirična študija o spremljanju uspešnosti poslovanja v slovenskem hotelirstvu. (Emprirical study on measuring hotel performance in Slovenia.). In: T. Mihalič: Oblikovanje modela uspešnosti poslovanja hotelskih podjetij. (Developing the hotel performance model). Retrieved November the 5tg, 2010 http://www.mg.gov.si/si/delovna_podrocja/turizem/ciljno_raziskovalni_projekti/
    • (2009)
    • Mihalič, T.1    Knežević Cvelbar, L.2    Žabkar, V.3
  • 39
    • 0002954788 scopus 로고
    • The Effect of a Market Orientation on Business Profitability
    • Narver JC, Slater SF. 1990. The Effect of a Market Orientation on Business Profitability. Journal of Marketing 54(2): 20-35.
    • (1990) Journal of Marketing , vol.54 , Issue.2 , pp. 20-35
    • Narver, J.C.1    Slater, S.F.2
  • 40
    • 84903722907 scopus 로고    scopus 로고
    • Tourism of tomorrow - travel trends & forces of change. TOUR, European Tourism Research Institute.
    • Nordin S. 2005. Tourism of tomorrow - travel trends & forces of change. TOUR, European Tourism Research Institute.
    • (2005)
    • Nordin, S.1
  • 41
    • 0008801180 scopus 로고    scopus 로고
    • Revisiting importance-performance analysis
    • Oh H. 2001. Revisiting importance-performance analysis. Tourism Management 22(6): 617-627.
    • (2001) Tourism Management , vol.22 , Issue.6 , pp. 617-627
    • Oh, H.1
  • 42
    • 36749010199 scopus 로고    scopus 로고
    • Destination competitiveness-Applying different models, the case of Slovenia
    • Omerzel Gomezelj D, Mihalič T. 2008. Destination competitiveness-Applying different models, the case of Slovenia. Tourism Management 29(2): 294-307.
    • (2008) Tourism Management , vol.29 , Issue.2 , pp. 294-307
    • Omerzel Gomezelj, D.1    Mihalič, T.2
  • 44
    • 0002022774 scopus 로고
    • Managing strategic change
    • Quinn JB. 1980b. Managing strategic change. Sloan Management Review 21(4): 3-20.
    • (1980) Sloan Management Review , vol.21 , Issue.4 , pp. 3-20
    • Quinn, J.B.1
  • 47
    • 85107982221 scopus 로고
    • Return on Quality (ROQ): Making Service Quality Financially Accountable
    • Rust RT, Zahorik AJ, Keiningham TL. 1995. Return on Quality (ROQ): Making Service Quality Financially Accountable. Journal of Marketing 59(2): 58-70.
    • (1995) Journal of Marketing , vol.59 , Issue.2 , pp. 58-70
    • Rust, R.T.1    Zahorik, A.J.2    Keiningham, T.L.3
  • 48
    • 0000319267 scopus 로고
    • Strategic flexibility, firm organization, and managerial work in dynamic markets: A strategic options perspective
    • In Shrivastava P, Huff A, Dutton J (eds). JAI Press: Greenwich, CT.
    • Sanchez R. 1993. Strategic flexibility, firm organization, and managerial work in dynamic markets: A strategic options perspective. In Shrivastava P, Huff A, Dutton J (eds). Advances in Strategic Management. JAI Press: Greenwich, CT.
    • (1993) Advances in Strategic Management
    • Sanchez, R.1
  • 49
    • 84989078094 scopus 로고
    • Strategic flexibility in product competition
    • Sanchez R. 1995. Strategic flexibility in product competition. Strategic Management Journal 16(5): 135-159.
    • (1995) Strategic Management Journal , vol.16 , Issue.5 , pp. 135-159
    • Sanchez, R.1
  • 50
    • 0002989014 scopus 로고    scopus 로고
    • Preparing for an uncertain future: Managing organizations for strategic flexibility
    • Sanchez R. 1997. Preparing for an uncertain future: Managing organizations for strategic flexibility. International Studies of Management & Organization 2(27): 71-94.
    • (1997) International Studies of Management & Organization , vol.2 , Issue.27 , pp. 71-94
    • Sanchez, R.1
  • 51
    • 11044231162 scopus 로고    scopus 로고
    • Strategic flexibility: Organizational preparedness to reverse ineffective strategic decisions
    • Shimizu K, Hitt MA. 2004. Strategic flexibility: Organizational preparedness to reverse ineffective strategic decisions. The Academy of Management Executive 18(4): 44-59.
    • (2004) The Academy of Management Executive , vol.18 , Issue.4 , pp. 44-59
    • Shimizu, K.1    Hitt, M.A.2
  • 52
    • 84903749881 scopus 로고    scopus 로고
    • HRM development in Slovene tourism in period 2007 - 2011. Reviewed September the 7th, 2010 from
    • Sibila Lebe S, Milfelner B, Cvikl H, Šarotar Žižek S, Treven S. 2009. HRM development in Slovene tourism in period 2007 - 2011. Reviewed September the 7th, 2010 from http://www.mg.gov.si/si/delovna_podrocja/turizem/ciljno_raziskovalni_projekti/
    • (2009)
    • Sibila Lebe, S.1    Milfelner, B.2    Cvikl, H.3    Šarotar Žižek, S.4    Treven, S.5
  • 53
    • 36749085594 scopus 로고    scopus 로고
    • Slovenian tourism and tourism policy: A case study
    • Sirše J, Mihalič T. 1999. Slovenian tourism and tourism policy: A case study. Revue de Tourisme 54(3): 34-47.
    • (1999) Revue de Tourisme , vol.54 , Issue.3 , pp. 34-47
    • Sirše, J.1    Mihalič, T.2
  • 54
    • 0002576092 scopus 로고    scopus 로고
    • The positive effect of a market orientation on business profitability: a balanced replication
    • Slater SF, Narver JC. 2000. The positive effect of a market orientation on business profitability: a balanced replication. Journal of Business Research 48(3): 69-73.
    • (2000) Journal of Business Research , vol.48 , Issue.3 , pp. 69-73
    • Slater, S.F.1    Narver, J.C.2
  • 55
    • 84903722990 scopus 로고    scopus 로고
    • Slovenian Tourism Board [STB]. Slovenian Tourism Board marketing strategy 2009. Available from: asp Accessed, July, 2010.
    • Slovenian Tourism Board [STB]. 2010. Slovenian Tourism Board marketing strategy 2009. Available from: http://www.slovenia.info/si/Strategije-slovenskega-turizma. asp Accessed, July, 2010.
    • (2010)
  • 56
    • 84903728641 scopus 로고    scopus 로고
    • Statistical Office of Republic of Slovenia [SORS]. Annual Report - 2009. Tourism statistics. Available from: asp Accessed, July, 2010.
    • Statistical Office of Republic of Slovenia [SORS]. 2010. Annual Report - 2009. Tourism statistics. Available from: http://www.stat.si/pxweb/Dialog/Saveshow. asp Accessed, July, 2010.
    • (2010)
  • 57
    • 0035645142 scopus 로고    scopus 로고
    • Innovation management in context: environment, organization and performance
    • Tidd J. 2001. Innovation management in context: environment, organization and performance. International Journal of Management Reviews 3(3): 168-184.
    • (2001) International Journal of Management Reviews , vol.3 , Issue.3 , pp. 168-184
    • Tidd, J.1
  • 58
    • 1342333159 scopus 로고    scopus 로고
    • Market-driving versus market-driven: Divergent roles of market orientation in business relationships
    • Tuominen M, Rajala A, Moller K. 2004. Market-driving versus market-driven: Divergent roles of market orientation in business relationships. Industrial Marketing Management 33(3): 201-217.
    • (2004) Industrial Marketing Management , vol.33 , Issue.3 , pp. 201-217
    • Tuominen, M.1    Rajala, A.2    Moller, K.3
  • 59
    • 33846586857 scopus 로고    scopus 로고
    • Customer Focused Performance and its Key Resource-based Determinants: an Integrated Framework
    • Wang Y, Lo HP. 2004. Customer Focused Performance and its Key Resource-based Determinants: an Integrated Framework. Competitiveness Review 14(1/2): 34-60.
    • (2004) Competitiveness Review , vol.14 , Issue.1-2 , pp. 34-60
    • Wang, Y.1    Lo, H.P.2
  • 60
    • 0031536393 scopus 로고    scopus 로고
    • Customer Value: The Next Source for Competitive Advantage
    • Woodruff R. 1997. Customer Value: The Next Source for Competitive Advantage. Journal of the Academy of Marketing Science 25(2): 139-153.
    • (1997) Journal of the Academy of Marketing Science , vol.25 , Issue.2 , pp. 139-153
    • Woodruff, R.1
  • 61
    • 84903700620 scopus 로고    scopus 로고
    • World Travel and Tourism Council (WTTC). Tourism Impact Data and Forecast. Available from ., accessed, July, 2010.
    • World Travel and Tourism Council (WTTC). 2010. Tourism Impact Data and Forecast. Available from http://www.wttc.org/eng., accessed, July, 2010.
    • (2010)
  • 62
    • 77049118266 scopus 로고    scopus 로고
    • Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level
    • Žabkar V, Makovec Brenčič M, Dmitrovic T. 2011. Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level. Tourism Management 31(4): 537-546.
    • (2011) Tourism Management , vol.31 , Issue.4 , pp. 537-546
    • Žabkar, V.1    Makovec Brenčič, M.2    Dmitrovic, T.3
  • 63
    • 0002667763 scopus 로고
    • Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence
    • Zeithaml V. 1988. Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence. Journal of Marketing 52(3): 2-22.
    • (1988) Journal of Marketing , vol.52 , Issue.3 , pp. 2-22
    • Zeithaml, V.1
  • 64
    • 0942278093 scopus 로고    scopus 로고
    • Application of importance-performance model in tour guides performance: evidence from mainland Chinese outbound visitors in Hong Kong
    • Zhang HQ, Chow I. 2004. Application of importance-performance model in tour guides performance: evidence from mainland Chinese outbound visitors in Hong Kong. Tourism Management 25(1): 81-91.
    • (2004) Tourism Management , vol.25 , Issue.1 , pp. 81-91
    • Zhang, H.Q.1    Chow, I.2
  • 65
    • 77952197502 scopus 로고    scopus 로고
    • Technological capability, strategic flexibility, and product innovation
    • Zhou KZ, Wu F. 2010. Technological capability, strategic flexibility, and product innovation. Strategic Management Journal 31: 547-561.
    • (2010) Strategic Management Journal , vol.31 , pp. 547-561
    • Zhou, K.Z.1    Wu, F.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.