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Volumn , Issue , 2011, Pages 143-158

Action and the feedback cycle

Author keywords

Action; Expectations; Feedback cycle; Improvement; Management; Ownership

Indexed keywords


EID: 84903322220     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1016/B978-1-84334-573-2.50009-4     Document Type: Chapter
Times cited : (3)

References (23)
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    • Gibbs, P.1
  • 6
    • 0007289498 scopus 로고
    • Measuring student satisfaction: a method of improving the quality of the student's experience
    • Society for Research into Higher Education and Open University Press, Buckingham, S. Haselgrove (Ed.)
    • Green D., Brannigan C., Mazelan P., Giles L. Measuring student satisfaction: a method of improving the quality of the student's experience. The Student Experience 1994, Society for Research into Higher Education and Open University Press, Buckingham. S. Haselgrove (Ed.).
    • (1994) The Student Experience
    • Green, D.1    Brannigan, C.2    Mazelan, P.3    Giles, L.4
  • 8
    • 85068295530 scopus 로고    scopus 로고
    • Editorial: student feedback
    • Harvey L. Editorial: student feedback. Quality in Higher Education 2003, 9(1):3-20.
    • (2003) Quality in Higher Education , vol.9 , Issue.1 , pp. 3-20
    • Harvey, L.1
  • 9
    • 3042799489 scopus 로고    scopus 로고
    • Society for Research into Higher Education and Open University Press, Buckingham
    • Harvey L., Moon S., Plimmer L. The Student Satisfaction Manual 1997, Society for Research into Higher Education and Open University Press, Buckingham.
    • (1997) The Student Satisfaction Manual
    • Harvey, L.1    Moon, S.2    Plimmer, L.3
  • 10
    • 15944401437 scopus 로고    scopus 로고
    • Quantifying quality: the importance of student feedback
    • Leckey J., Neill N. Quantifying quality: the importance of student feedback. Quality in Higher Education 2001, 7(1):19-32.
    • (2001) Quality in Higher Education , vol.7 , Issue.1 , pp. 19-32
    • Leckey, J.1    Neill, N.2
  • 18
    • 34648874413 scopus 로고    scopus 로고
    • Instruments for obtaining student feedback: a review of the literature
    • Richardson J.T.E. Instruments for obtaining student feedback: a review of the literature. Assessment and Evaluation in Higher Education 2005, 30(4):387-415.
    • (2005) Assessment and Evaluation in Higher Education , vol.30 , Issue.4 , pp. 387-415
    • Richardson, J.T.E.1
  • 20
    • 84903338951 scopus 로고    scopus 로고
    • University of Bath Learning and Teaching Enhancement Office: Student Satisfaction Survey 2003
    • Available online at (accessed 23 September 2009)
    • University of Bath Learning and Teaching Enhancement Office: Student Satisfaction Survey 2003. University of Bath Website 2009, Available online at (accessed 23 September 2009). http://www.bath.ac.uk/learningandteaching/surveys/ses/2003.
    • (2009) University of Bath Website
  • 21
    • 35748952466 scopus 로고    scopus 로고
    • Closing the Feedback Loop: Ensuring effective action from student feedback
    • Watson S. Closing the Feedback Loop: Ensuring effective action from student feedback. Tertiary Education and Management 2003, 9(2):145-157.
    • (2003) Tertiary Education and Management , vol.9 , Issue.2 , pp. 145-157
    • Watson, S.1
  • 23
    • 67651049985 scopus 로고    scopus 로고
    • Assessment and Feedback: Institutional Experiences of Student Feedback, 1996 to 2007
    • Williams J., Kane D. Assessment and Feedback: Institutional Experiences of Student Feedback, 1996 to 2007. Higher Education Quarterly 2009, 63(3):264-286.
    • (2009) Higher Education Quarterly , vol.63 , Issue.3 , pp. 264-286
    • Williams, J.1    Kane, D.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.