Closing the feedback loop: Ensuring effective action from student feedback

Tertiary Education and Management

Volumn 9, Issue 2, 2003, Pages 145-157

  Watson, Sarah ^a  

^a BIRMINGHAM CITY UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 35748952466     PISSN: 13583883     EISSN: 15731936     Source Type: Journal    
DOI: 10.1080/13583883.2003.9967099     Document Type: Article

References (15)

1. Baty, P. (2001). Subject Review is Off QAA Agenda. THES, 21st December.
2. Centre for Research into Quality (CRQ) (2001). Integrating Feedback. Update: The Newsletter of the Centre for Research into Quality, Issue 15, March.
3. Green, D. with Brannigan, C., Mazelan, P. & Giles, L. (1994). Measuring Student Satisfaction: A Method of Improving the Quality of the Student's Experience. In S. Haselgrove (ed.), The Student Experience. Buckingham: The Society for Research into Higher Education and Open University Press.
4. Harvey, L. with Plimmer, L., Moon, S. & Geall, V. (1997). Student Satisfaction Manual. Buckingham: Open University Press.
5. Harvey, L. (2001a). Student Feedback: A report to the Higher Education Funding Council for England. Birmingham: Centre for Research into Quality.
6. Harvey, L. (2001b). Getting Student Satisfaction. The Guardian November 27.
7. Higher Education Funding Council for England (HEFCE) (2001). Quality Assurance in Higher Education: Proposals for Consultation, 01/45 July.
8. Higher Education Funding Council for England (HEFCE) (2002). Information in quality and standards in higher education: Final report of the Task Group, 02/15 March.
9. Jobbins, D (2002). Tackle Student Gripes 'Head On', Study Urges. THES, 13th September.
10. Leckey, J. & Neill, N. (2001). Quantifying Quality: The Importance of Student Feedback. Quality in Higher Education 7(1), 19-32.
11. Narasimhan, K. (2001). Improving the Climate of Teaching Sessions: The Use of Evaluations by Students and Instructors' Quality in Higher Education 7(3), 179-190.
12. Nilsson, K.-A. (2001). The Action Process of the Student Barometer: A Profile of Lund University, Sweden. Update: The Newsletter of the Centre for Research into Quality, Issue 15, March.
13. Powney, J. & Hall, S. (1998). Closing the Loop: The Impact of Student Feedback on Students' Subsequent Learning. Edinburgh, Scottish Council for Research in Education.
14. Teaching and Learning Unit (1999). The Responsive Small Group Tutor: Making Effective Use of Student Feedback. Notes from the 6th Meeting of the Teaching and Assessment Network, http://www.le.ac.uk/tlu/tanstudentfeedbac k.html [accessed 05/08/02].
15. Wiers-Jenssen, J., Stensaker, B. & Grøgaard, J.B. (2002). Student Satisfaction: Towards an Empirical Deconstruction of the Concept. Quality in Higher Education 8(2), 183-195.