Fighting violence against health workers: A way to improve quality of care

Workplace Health and Safety

Volumn 62, Issue 6, 2014, Pages 220-222

  Gignon, Maxime ^a,b,c   Verheye, Jean Charles ^a   Manaouil, Cécile ^b,c   Ammirati, Christine ^b,c   Turban Castel, Emmanuelle ^c   Ganry, Olivier ^b,c  

^a UNIVERSITÉ PARIS 13   (France)

^b UNIVERSITÉ DE PICARDIE JULES VERNE   (France)

^c AMIENS UNIVERSITY HOSPITAL   (France)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; FRANCE; HEALTH CARE PERSONNEL; HEALTH CARE QUALITY; HUMAN; METHODOLOGY; OCCUPATIONAL HEALTH SERVICE; STANDARD; UNIVERSITY HOSPITAL; WORKPLACE VIOLENCE;

ACADEMIC MEDICAL CENTERS; FRANCE; HEALTH PERSONNEL; HUMANS; OCCUPATIONAL HEALTH SERVICES; QUALITY OF HEALTH CARE; WORKPLACE VIOLENCE;

EID: 84902969533     PISSN: 21650799     EISSN: 21650969     Source Type: Journal    
DOI: 10.3928/21650799-20140514-02     Document Type: Article

References (15)

1. Cox, T., Griffith, A. & Rial-Gonzalez, E. (2000). Research on work-related stress. Luxembourg: European Agency for Safety and Health at Work.
2. Dillon, B. L. (2012). Workplace violence: Impact, causes, and prevention. Work, 42(1):15-20. doi: 10.3233/WOR-2012-1322.
3. Di Martino, V. (2002). Working paper: Workplace violence in the health sector: Country case studies Brazil, Bulgaria, Lebanon, Portugal, South Africa, Thailand and an additional Australian study: Synthesis report. Geneva, Switzerland: ILO/ICN/WHO/PSI Joint Programme on Workplace Violence in the Health Sector. Retrieved from http://www.who.int/violence-injury-prevention/violence/ activities/workplace/WVsynthesisreport.pdf. Accessed June 19, 2013.
4. Gower, L. E., Gatewood, M. O., & Kang, C. S. (2012). Emergency department management of delirium in the elderly. Western Journal of Emergency Medicine, 13, 194-201.
5. Hahn, S., Müller, M., Hantikainen, V., Kok, G., Dassen, T., Halfens, R. J. (2013). Risk factors associated with patient and visitor violence in general hospitals: Results of a multiple regression analysis. International Journal of Nursing Studies, 50, 374-385. doi: 10.1016/j.ijnurstu.2012.09.018
6. Hahn, S., Müller, M., Needham, I., Dassen, T., Kok, G., & Halfens, R. J. (2010). Factors associated with patient and visitor violence experienced by nurses in general hospitals in Switzerland: A cross-sectional survey. Journal of Clinical Nursing, 19, 3535-3546. doi: 10.1111/j.1365-2702. 2010.03361.x.
7. Hahn, S., Müller, M., Needham, I., Dassen, T., Kok, G., & Halfens, R. J. (2011). Measuring patient and visitor violence in general hospitals: Feasibility of the SOVES-G-R, internal consistency and construct validity of the POAS-S and the POIS. Journal of Clinical Nursing, 20, 2519-2530. doi: 10.1111/j.1365-2702.2011.03768.x.
8. Hegney, D., Eley, R., Plank, A., Buikstra, E., & Parker, V. (2006). Workplace violence in Queensland, Australia: The results of a comparative study. International Journal of Nursing Practice, 12, 220-231.
9. Heponiemi, T., Kouvonen, A., Sinervo, T., & Elovainio, M. (2013). Is the public healthcare sector a more strenuous working environment than the private sector for a physician? Scandinavian Journal of Public Health, 41, 11-17. doi: 10.1177/1403494812467505.
10. Hoel, H., Sparks, K., & Cooper, C. (2000). The cost of violence and stress at work and the benefits of a violence and stress-free working environment. Manchester, UK: University of Manchester Institute of Science and Technology. http://www.ilo.org/public/english/protection/safework/whpwb/econo/ costs.pdf. Accessed June 19, 2013.
11. International Labour Office; International Council of Nurses; World Health Organization; Public Services International. (2002). Framework Guidelines for Addressing Workplace Violence in the Health Sector. Geneva: International Labour Office.
12. Magnavita, N., & Heponiemi, T. (2012). Violence towards health care workers in a public health care facility in Italy: A repeated cross-sectional study. BMC Health Services Research, 2, 108. doi: 10.1186/1472-6963-12-108.
13. Roche, M., Diers, D., Duffield, C., & Catling-Paul, C. (2010). Violence toward nurses, the work environment, and patient outcomes. Journal of Nursing Scholarship, 42, 13-22.
14. Rund, D. A., Ewing, J. D., Mitzel, K., & Votolato, N. (2006). The use of intramuscular benzodiazepines and antipsychotic agents in the treatment of acute agitation or violence in the emergency department. Journal of Emergency Medicine, 31, 317-324.
15. St.-Pierre, I. (2012). How nursing managers respond to intraprofessional aggression: Novel strategies to an ongoing challenge. Health Care Management (Frederick), 31, 247-258. doi: 10.1097/HCM.0b013e3182619e4f.