Measuring patient and visitor violence in general hospitals: Feasibility of the SOVES-G-R, internal consistency and construct validity of the POAS-S and the POIS

Journal of Clinical Nursing

Volumn 20, Issue 17-18, 2011, Pages 2519-2530

  Hahn, Sabine ^a   Müller, Marianne ^b   Needham, Ian ^c   Dassen, Theo ^d   Kok, Gerjo ^e   Halfens, Ruud Jg ^f,g  

^a BERN UNIVERSITY OF APPLIED SCIENCES   (Switzerland)

^b ZURICH UNIVERSITY OF APPLIED SCIENCES   (Switzerland)

^c Centre of Psychiatry Rheinau   (Switzerland)

^d CHARITÉ UNIVERSITÄTSMEDIZIN BERLIN   (Germany)

^e MAASTRICHT UNIVERSITY   (Netherlands)

^f MAASTRICHT UNIVERSITY   (Netherlands)

^g UNIVERSITY OF WITTEN HERDECKE   (Germany)

Author keywords

Aggression; Nurses; Nursing; Patient and visitor violence; Questionnaire development; Self administered survey; Workplace violence

Indexed keywords

EID: 80051569483     PISSN: 09621067     EISSN: 13652702     Source Type: Journal    
DOI: 10.1111/j.1365-2702.2011.03768.x     Document Type: Article

References (51)

1. Abderhalden C, Needham I, Friedli TK, Poelmans J & Dassen T (2002) Perception of aggression among psychiatric nurses in Switzerland. Acta Psychiatrica Scandinavica 106, 110-117.
2. Adib SM, Al-Shatti AK, Kamal S, El-Gerges N & Al-Raqem M (2002) Violence against nurses in healthcare facilities in Kuwait. International Journal of Nursing Studies 39, 469-478.
3. Anderson CA (2000) Violence and aggression. In Encyclopedia of Psychology (Kazding AE ed.). Oxford University Press and the American Psychological Association, New York & Washington DC, pp. 162-169.
4. Ayranci U (2005) Violence toward health care workers in emergency departments in west Turkey. Journal of Emergency Medicine 28, 361-365.
5. Beech B & Leather P (2006) Workplace violence in the health care sector: a review of staff training and integration of training evaluation models. Aggression and Violent Behaviour 11, 27-43.
6. Brayley J, Lange R, Baggoley C, Bond M & Harvey P (1994) The violence management team. An approach to aggressive behaviour in a general hospital. Medical Journal of Australia 15, 254-258.
7. Bundesamt für Statistik (2006) Krankenhaustypologie. Statistik der stationären Betriebe des Gesundheitswesens. In Available in French and German at (Bundesamt für Statistik ed.). Schweizerische Eidgenossenschaft, Eidgenössisches Departement des Innern EDI, Neuchatel.
8. Camerino D, Estryn-Behar M, Conway PM, van Der Heijden BIJM & Hasselhorn HM (2008) Work-related factors and violence among nursing staff in the European NEXT study: a longitudinal cohort study. International Journal of Nursing Studies 45, 35-50.
9. Carmi-Iluz T, Peleg R, Freud T & Shvartzman P (2005) Verbal and physical violence towards hospital- and community-based physicians in the Negev: an observational study. BioMed Central Health Service Research 5, 54.
10. Collins D (2003) Pretesting survey instruments: an overview of cognitive methods. Quality of Life Research 12, 229-238.
11. Cooper CL & Swanson N (2002) Workplace Violence in the Health Sector. State of the Art. International Labour Office, International Council of Nurses, World Health Organization and Public Service International, Geneva.
12. Coverdale J, Gale C, Weeks S & Turbott S (2001) A survey of threats and violent acts by patients against training physicians. Medical Education 35, 154-159.
13. Duncan SM, Hyndman K, Estabrooks CA, Hesketh K, Humphrey CK, Wong JS, Acorn S & Giovannetti P (2001) Nurses' experience of violence in Alberta and British Columbia hospitals. Canadian Journal of Nursing Research 32, 57-78.
14. Duxbury J (1999) An exploratory account of registered nurses experience of patient aggression in both mental health and general nursing setting. Journal of Psychiatric and Mental Health Nursing 6, 107-114.
15. Duxbury J (2002) An evaluation of staff and patient views of and strategies employed to manage inpatient aggression and violence on one mental health unit: a pluralistic design. Journal of Psychiatric and Mental Health Nursing 9, 325-337.
16. Duxbury J, Hahn S, Needham I & Pulsford D (2008) The management of aggression and violence attitude scale (MAVAS): a cross-national comparative study. Journal of Advanced Nursing 62, 596-606.
17. Farrell GA, Bobrowski C & Bobrowski P (2006) Scoping workplace aggression in nursing: findings from an Australian study. Journal of Advanced Nursing 55, 778-787.
18. Graydon J, Kasta W & Khan P (1994) Verbal and physical abuse of nurses. Canadian Journal of Nursing Administration 7, 70-89.
19. Grimes DA & Schulz KF (2002) Descriptive studies: what they can and cannot do. Lancet 359, 145-149.
20. Hahn S & Needham I (2008) Anxiety and stress as a fertile field for aggression [Angst und Stress als Nährboden für Aggressionen]. Krankenpflege, Soins Infirmière 101, 19-21.
21. Hahn S, Needham I, Abderhalden C, Duxbury JAD & Halfens RJG (2006) The effect of a training course on mental health nurses' attitudes on the reasons of patient aggression and its management. Journal of Mental Health and Psychiatric Nursing 13, 197-204.
22. Hahn S, Zeller A, Needham I, Kok G, Dassen T & Halfens RJG (2008) Patient- and visitor violence in general hospitals: a systematic review of the literature. Journal of Aggression and Violent Behavior 13, 431-441.
23. Hahn S, Afzali M, Richter D, Metzenthin P, Marguet H & Scheuermann A (2009) Aggression management in general hospitals: a joint nursing science - design research project. workshop. In The 6th European Congress on Violence in Clinical Psychiatry (Needham I, Callaghan P, Palmsteirna T, Nijman H & Oud N eds). KAVANAH, Stockholm, pp. 147-150.
24. ILO, ICN, WHO & PSI (2002) Framework Guidelines for Addressing Workplace Violence in the Health Sector. International Labour Office, Geneva.
25. ILO, ICN, WHO & PSI (2003) Workplace Violece in the Health Sector: Country Case Studies Research Instruments Survey Questionnaire(English). ILO, ICN, WHO, PSI Joint Programme on Workplace Violence in the Health Sector, Geneva.
26. Jaccard Ruedin H, Weaver F, Roth M & Widmer M (2009) Personnel de santé en Suisse - Etat des lieux et perspectives jusqu'en 2020. Observatoire suisse de la santé, Neuchâtel, p. 116.
27. Jackson M & Ashley D (2005) Physical and psychological violence in Jamaica's health sector. Revista Panamericana de Salud Pública/Pan American Journal of Public Health 18, 114-121.
28. Jansen GJ, Dassen TW & Groot Jebbink G (2005a) Staff attitudes towards aggression in health care: a review of the literature. Journal of Psychiatric and Mental Health Nursing 12, 3-13.
29. Jansen GJ, Middel B & Dassen TW (2005b) An international comparative study on the reliability and validity of the attitudes towards aggression scale. International Journal of Nursing Studies 42, 467-477.
30. Kwok RP, Law YK, Li KE, Ng YC, Cheung MH, Fung VK, Kwok KT, Tong JM, Yen PF & Leung WC (2006) Prevalence of workplace violence against nurses in Hong Kong. Hong Kong Medical Journal 12, 6-9.
31. Lin YH & Liu HE (2005) The impact of workplace violence on nurses in South Taiwan. International Journal of Nursing Studies 42, 773-778.
32. May DD & Grubbs LM (2002) The extent, nature and precipitating factors of nurse assault among three groups of registered nurses in a regional medical centre. Journal of Emergency Nursing 28, 11-17.
33. Mayring P (2002) Einführung in die Qualitative Sozialforschung. Beltz Verlag, Weinheim und Basel.
34. McKenna K (2004) Study of Work-related Violence. Committee on Workplace Violence, North Eastern Health Board, Ireland, pp. 1-121.
35. McKenna BG, Poole SJ, Smith NA, Coverdale JH & Gale CG (2003) A survey of threats and violent behaviour by patients against registered nurses in their first year of practice. International Journal of Mental Health Nursing 12, 56-63.
36. Morrison E (1990) Violent psychiatric inpatients in a public hospital. Scholarly Inquiry for Nursing Practice 4, 65-82.
37. Mummendey HD (1999) Die Fragebogen-Methode. Hans Huber, Bern.
38. Needham I, Abderhalden C, Dassen T, Haug HJ & Fischer JE (2004) The perception of aggression by nurses: psychometric scale testing and derivation of a short instrument. Journal of Psychiatric and Mental Health Nursing 11, 36-42.
39. Newsted PR, Huff SL & Munro MM (1998) Survey instruments and information systems. Management Information System Management Centre, University of Minnesota 22, 553-554.
40. Nunnaly J & Bernstein I (1994) Psychometric Theory. McGraw-Hill, New York.
41. Peterson RA (2000) Constructing Effective Questionnaires. Sage Publication, Beverly Hills, CA.
42. Polit DF & Tatano Beck C (2003) Nursing Research: Principles and Methods, 7th edn. Lippincott Williams & Wilkins, Philadelphia, PA.
43. Prüfer C & Rexroth M (2000) Zwei-Phasen - Pretesting. ZUMA, Mannheim, pp. 1-21.
44. Rippon TJ (2000) Aggression and violence in health care professions. Journal of Advanced Nursing 31, 452-460.
45. Wang W, Lee H & Sj F (2006) Challenges and strategies of instrument translation. Western Journal of Nursing Research 28, 310-321.
46. Wells J & Bowers L (2002) How prevalent is violence towards nurses working in general hospitals in the UK? Journal of Advanced Nursing 39, 230-240.
47. Whittington R & Higgins L (2002) More than zero tolerance? Burnout and tolerance for patient aggression amongst mental health nurses in China and the UK. Acta Psychiatrica Scandinavica 106, 37-40.
48. Whittington R, Shuttleworth S & Hill L (1996) Violence to staff in a general hospital setting. Journal of Advanced Nursing 24, 326-333.
49. Winstanley S (2005) Cognitive model of patient aggression towards health care staff: the patient's perspective. Work and Stress 19, 340-350.
50. Winstanley S & Whittington R (2004a) Aggression towards health care staff in a UK general hospital: variation among professions and departments. Journal of Clinical Nursing 13, 3-10.
51. Winstanley S & Whittington R (2004b) Aggressive encounters between patients and general hospital staff: staff perceptions of the context and assailants' levels of cognitive processing. Aggressive Behavior 30, 534-543.