Complexity complicates lean: Lessons from seven emergency services

Journal of Health, Organisation and Management

Volumn 28, Issue 2, 2014, Pages 266-288

  Mazzocato, Pamela ^a   Thor, Johan ^a,b   Bäckman, Ulrika ^c   Brommels, Mats ^a   Carlsson, Jan ^a   Jonsson, Fredrik ^c   Hagmar, Magnus ^a   Savage, Carl ^a  

^a KAROLINSKA INSTITUTE   (Sweden)

^b JÖNKÖPING UNIVERSITY   (Sweden)

^c KAROLINSKA UNIVERSITY HOSPITAL   (Sweden)

Author keywords

Complexity; Emergency care; Lean; Learning; Realistic evaluation; Waiting time

Indexed keywords

ARTICLE; COMPARATIVE STUDY; EMERGENCY HEALTH SERVICE; HEALTH SERVICES RESEARCH; METHODOLOGY; ORGANIZATION AND MANAGEMENT; SWEDEN; TOTAL QUALITY MANAGEMENT;

EMERGENCY SERVICE, HOSPITAL; ORGANIZATIONAL CASE STUDIES; QUALITY IMPROVEMENT; SWEDEN; TOTAL QUALITY MANAGEMENT;

EID: 84902475433     PISSN: 14777266     EISSN: None     Source Type: Journal    
DOI: 10.1108/JHOM-03-2013-0060     Document Type: Article

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