Reducing waiting times in the NHS: Is lack of capacity the problem?

Clinician in Management

Volumn 12, Issue 3, 2004, Pages 105-111

  Silvester, Kate ^a   Lendon, Richard ^a   Bevan, Helen ^a   Steyn, Richard ^b   Walley, Paul ^c   Lee, Martin ^d  

^a NHS Modernisation Agency   (United Kingdom)

^b UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST   (United Kingdom)

^c UNIVERSITY OF WARWICK   (United Kingdom)

^d WALSGRAVE HOSPITAL   (United Kingdom)

Author keywords

Capacity; Demand; Queuing; Resources; Waiting times

Indexed keywords

HEALTH CARE ACCESS; HEALTH CARE AVAILABILITY; HEALTH CARE MANPOWER; HEALTH CARE NEED; HEALTH CARE PLANNING; HOSPITAL ADMISSION; HUMAN; LEADERSHIP; MEDICAL SERVICE; MEDICAL STAFF; NATIONAL HEALTH SERVICE; PATIENT; PRIORITY JOURNAL; REVIEW;

EID: 11244316247     PISSN: 09655751     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (8)

1. Audit Commission (2002) Ear, Nose and Throat and Audiology Services: access to care. Audit Commission: London.
2. Audit Commission (2003) Acute Hospital Portfolio, Review of National Findings: outpatients. Unpublished.
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4. Goldratt E and Cox J (2000) The Goal (2e). Gower: Aldershot.
5. Martin RM, Sterne JAC, Gunnell D et al (2003) NHS waiting lists and evidence of national and local failure. British Medical Journal 326: 188.
6. Murray M (2000) Patient care: access. British Medical Journal 320: 1594-6.
7. Schonberger RJ (1986) World Class Manufacturing: the lessons of simplicity applied. The Free Press: New York.
8. Womack J and Jones D (1996) Lean Thinking: banish waste and create wealth in your organisation. Simon and Schuster: New York.