Performance assessment of outsourced service engagements: Leveraging economic theories based critical success factors

8th Annual IEEE International Systems Conference, SysCon 2014 - Proceedings

Volumn , Issue , 2014, Pages 277-284

  Rai, Veerendra K ^a   Mehta, Sanjit ^a  

^a TATA CONSULTANCY SERVICES   (India)

Author keywords

Critical success factors; Economic theories; IT Outsourcing; Performance assessment; Service engagement

Indexed keywords

COMPUTER SIMULATION; SYSTEM THEORY;

CRITICAL SUCCESS FACTOR; ECONOMIC THEORIES; IT OUTSOURCING; PERFORMANCE ASSESSMENT; SERVICE ENGAGEMENT;

OUTSOURCING;

EID: 84902455871     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/SysCon.2014.6819270     Document Type: Conference Paper

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