The attitude-behaviour gap in sustainable tourism

Annals of Tourism Research

Volumn 48, Issue , 2014, Pages 76-95

  Juvan, Emil ^a   Dolnicar, Sara ^a  

^a UNIVERSITY OF QUEENSLAND   (Australia)

Author keywords

Cognitive dissonance theory; Environmentally sustainable tourism; Qualitative research

Indexed keywords

ATTITUDINAL SURVEY; ECOTOURISM; ENVIRONMENTAL IMPACT ASSESSMENT; ENVIRONMENTAL PROTECTION; QUALITATIVE ANALYSIS; RESEARCH WORK; SUSTAINABILITY;

EID: 84902449186     PISSN: 01607383     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.annals.2014.05.012     Document Type: Article

References (83)

1. Aitken C.K., McMahon T.A., Wearing A.J., Finlayson B.L. Residential water use: Predicting and reducing consumption. Journal of Applied Social Psychology 1994, 24(2):136-158.
2. Ajzen I. From intentions to actions: A theory of planned behavior. Action-control: From cognition to behavior 1985, 11-39. Springer, Heidelberg. J. Kuhl, J. Beckmann (Eds.).
3. Anable J., Lane B., Kelay T. An evidence base review of attitudes to climate change and transport. Report to the department for transport 2006, HMSO, London.
4. Andriotis K. The 'antinomian' travel counterculture of Gavdos: An Alternative Mode of Travelling. Annals of Tourism Research 2013, 40:40-58.
5. Bamberg S., Ajzen I., Schmidt P. Choice of travel mode in the theory of planned behavior: The roles of past behavior, habit, and reasoned action. Basic and Applied Social Psychology 2003, 25(3):175-187.
6. Becken S. How tourists and tourism experts perceive climate change and carbon-offsetting schemes. Journal of Sustainable Tourism 2004, 12(4):332-345.
7. Becken S. Tourists' perception of international air travel's impact on the global climate and potential climate change policies. Journal of Sustainable Tourism 2007, 15(4):351-368.
8. Berdychevsky L., Gibson H. Women's sexual behaviour in tourism: Loosening the bridle. Annals of Tourism Research 2013, 42:65-85.
9. Bergin-Seers S., Mair J. Emerging green tourists in Australia: Their behaviours and attitudes. Tourism and Hospitality Research 2009, 9(2):109-119.
10. Bickmann L. Environmental attitudes and actions. Journal of Social Psychology 1972, 87(2):223-324.
11. Buckley R.C. 20 Answers: Reconciling air travel and climate change. Annals of Tourism Research 2011, 38(3):1178-1187.
12. Cabiddu F., Lui T.-W., Piccoli G. Managing value co-creation in the tourism industry. Annals of Tourism Research 2013, 42:86-107.
13. Carnicelli-Filho S. Emotional life of Adventure guides. Annals of Tourism Research 2013, 43:192-209.
14. Charmaz K. Constructing grounded theory 2006, Sage Publications, Thousand Oaks, CA.
15. Chen M.-F., Tung P.-J. The moderating effect of perceived lack of facilities on consumers' recycling intentions. Environment and Behavior 2010, 42(6):824-844.
16. Corbin J., Strauss A. Basics of qualitative research: Techniques and procedures for developing grounded theory 2008, Vol. 3. Sage Publications, Thousand Oaks.
17. Cuffy V., Tribe J., Airey D. Lifelong learning for tourism. Annals of Tourism Research 2012, 39(3):1402-1424.
18. Daugstad K., Kirchengast C. Authenticity and the pseudo-backstage of agri-tourism. Annals of tourism research 2013, 43:70-191.
19. Davidson J.R., Keisler S.B. Cognitive behaviour before and after decision. Conflict, decision and dissonance 1964, 10-18. Tavistock Publications, London, UK. R.R. Sears, L. Festinger, D.H. Lawrence (Eds.).
20. Dickerson C.A., Thibodeau R., Aronson E., Miller D. Using cognitive dissonance to encourage water conservation. Journal of Applied Social Psychology 1992, 22(11):841-854.
21. Dolnicar S. Insights into sustainable tourists in Austria: A data-based a priori segmentation approach. Journal of Sustainable Tourism 2004, 12(3):209-218.
22. Festinger L. A theory of social comparison processes. Human Relations 1954, 7(2):117-140.
23. Festinger L. A theory of cognitive dissonance 1957, Stanford University Press, Stanford, CA.
24. Fielding K.S., McDonald R., Louis W.R. Theory of planned behaviour, identity and intentions to engage in environmental activism. Journal of Environmental Psychology 2008, 28:318-326.
25. Fishbein M., Ajzen I. Belief, attitude, intention and behavior: An introduction to theory and research 1975, Addison-Wesley, Reading, MA.
26. Fisher R.J. Social desirability bias and the validity of indirect questioning. Journal of Consumer Research 1993, 20(2):303-315.
27. Fointiat V. "I know what I have to do, but...''When hypocrisy leads to behavioral change. Social Behavior and Personality 2004, 32(8):741-746.
28. Gao B.W., Zhang H., L'Espoir Decosta P. Phantasmal Destination: A Post-modernist Perspective. Annals of Tourism Research 2012, 39(1):197-220.
29. Glaser B., Strauss A. The discovery of grounded theory: Strategies for qualitative research 1967, Aldine, Chicago.
30. Gössling S., Haglund L., Kallgren H., Revahl M., Hultman J. Swedish air travellers and voluntary carbon offsets: Towards the co-creation of environmental value?. Current Issues in Tourism 2009, 12(1):1-19.
31. Griffith L.M. Apprenticeship pilgrimage an alternative analytical lens. Annals of Tourism Research 2013, 41:228-231.
32. Guest G., Bunce A., Johnson L. How many interviews are enough? An experiment with data saturation and variability. Field Methods 2006, 18(1):59-82.
33. Hagen C., Alonso G. Exception handling in workflow management systems. Transactions on Software Engineering 2000, 26(10):943-958.
34. Han H., Kim Y. An investigation of green hotel customers' decision formation: Developing an extended model of the theory of planned behaviour. International Journal of Hospitality Management 2010, 29(4):659-668.
35. Han H., Hsu L.T., Sheu C. Application of the theory of planned behavior to green hotel choice: Testing the effect of environmental friendly activities. Tourism Management 2010, 30(3):325-334.
36. Hares A., Dickinson J.E., Wilkes K. Climate change and the air travel decisions of UK tourists. Journal of Transport Geography 2010, 18(3):466-473.
37. Heider F. The psychology of interpersonal relations 1985, John Willey & Sons, Hoboken, NJ.
38. Hopper J.R., Nielsen J.M. Recycling as altruistic behavior: Normative and behavioral strategies to expand participation in a community recycling program. Environment and Behavior 1991, 23(2):195-220.
39. Jackson M.S., White G.N., Schmierer C.L. Tourism experiences within an attributional framework. Annals of Tourism Research 1996, 23(4):798-810.
40. Juvan E., Dolnicar S. Can tourists easily choose a low carbon footprint vacation?. Journal of Sustainable Tourism 2013, doi: 10(1080/09669582), 2013, 826230.
41. Kalafatis S.P., Pollard M., East R., Tsogas M.H. Green marketing and Ajzen's theory of planned behaviour: A cross-market examination. Journal of Consumer Marketing 1999, 16(5):441-460.
42. Kang K.H., Steinb L., Yoojoung H., Lee S. Consumers' willingness to pay for green initiatives of the hotel industry. International Journal of Hospitality Management 2012, 31(2):564-572.
43. Kantola S.J., Syme G.J., Campbell N.A. Cognitive dissonance and energy conservation. Journal of Applied Psychology 1984, 69(3):416-421.
44. Karp D.G. Values and their effect on pro-environmental behavior. Environment and Behavior 1996, 28(1):111-133.
45. Kassarjian H.H., Cohen J.B. Cognitive dissonance and consumer behavior: Reactions to the surgeon general's report on smoking and health. California Management Review 1965, 8(1):55-64.
46. Kidron C.A. Being there together: Dark family tourism and the emotive experience of co-presence in the holocaust past. Annals of Tourism Research 2013, 41:175-194.
47. Kimbu A.N., Ngoasong M.Z. Centralised decentralisation of tourism development: a network perspective. Annals of Tourism Research 2013, 40:235-259.
48. Landis J.R., Koch G.G. The measurement of observer agreement for categorical data. Biometrics 1977, 1977(33):159-174.
49. Lai P.-H. Representing the landscape of Yushan national park. Annals of Tourism Research 2013, 43:37-57.
50. Lorenzoni I., Nicholson-Cole S., Withmarsh L. Barriers perceived to engaging with climate change among the UK public and their policy implications. Global Environmental Change 2007, 17(3/4):445.
51. Lozanski K. Encountering beggars: Disorienting travelers?. Annals of Tourism Research 2013, 42:46-64.
52. Lumsdon L.M., McGrath P. Developing a conceptual framework for slow travel: A grounded theory approach. Journal of Sustainable Tourism 2011, 19(3):265-279.
53. Mair J. Exploring air travellers' voluntary carbon-offsetting behaviour. Journal of Sustainable Tourism 2011, 19(2):215-230.
54. McDonald S., Oates C.J., Alevizou P.J., Young C.W., Hwang K. Individual strategies for sustainable consumption. Journal of Marketing Management 2012, 28(3/4):445-468.
55. McKercher B., Prideaux B. Are tourism impacts low on personal environmental agendas?. Journal of Sustainable Tourism 2011, 19(3):325-345.
56. McKercher B., Tse T.S. Is intention to return a valid proxy for actual repeat visitation?. Journal of Travel Research 2012, 51(6):671-686.
57. McKercher B., Denizci-Guillet B., Ng E. Rethinking loyalty. Annals of Tourism Research 2012, 39(2):708-734.
58. Miles M.B., Huberman A.M. Qualitative data analysis 1994, Sage Publications, Thousand Oaks, CA.
59. Miller G. Consumerism in sustainable tourism: A survey of UK consumers. Journal of Sustainable Tourism 2003, 11(1):17-39.
60. Miller G., Rathouse K., Scarles C., Holmes K., Tribe J. Public understanding of sustainable tourism. Annals of Tourism Research 2010, 37(3):627-645.
61. Nimrod Retirement and tourism themes in retirees' narratives. Annals of Tourism Research 2008, 35(4):859-878.
62. Ong T.F., Musa G. An examination of recreational divers' underwater behaviour by attitude-behaviour theories. Current issues in Tourism 2011, 14(8):779-795.
63. Paraskevas A., Altinay L., McLean J., Cooper C. Crisis knowledge in tourism: types, flows and governance. Annals of Tourism Research 2013, 41:130-152.
64. Pocock N., McIntosh A. Long-term travellers return 'home'?. Annals of Tourism Research 2013, 42:402-424.
65. Prillwitz J., Barr S. Moving towards sustainability? Mobility styles, attitudes and individual travel behaviour. Journal of Transport Geography 2011, 19(6):1590-1600.
66. Randle, M., Dolnicar, S. (2006). Who Donates Time to the Benefit of the Environment and Animal Rights? Profiling Volunteers from an International Perspective. Paper presented at the Australasian Non-profit and Social Marketing Conference, Newcastle, NSW, 10-11 August 2006.
67. Rokeach M. Beliefs, attitudes, and values: A theory of organization and change 1968, Jossey Bass, San Francisco, CA.
68. Shani A., Uriely N. VFR tourism: The host experience. Annals of Tourism Research 2012, 39(1):421-440.
69. Shaw D., Shiu E., Clarke I. The contribution of ethical obligation and self-identity to the theory of planned behaviour: An exploration of ethical consumers. Journal of Marketing Management 2000, 16(8):879-894.
70. Soutar N.G., Sweeney J.C. Are there cognitive dissonance segments?. Australian Journal of Management 2003, 28(3):227-250.
71. Stern P.C. Toward a coherent theory of environmentally significant behavior. Journal of Social Issues 2000, 56(3):407-424.
72. Stern P.C., Dietz T., Abel T., Guagnano G.A., Kalof L. A value-belief-norm theory of support for social movements: The case of environmentalism. Human Ecology Review 1999, 6(2):81-97.
73. Stone J., Fernandez N.C. To Practice What We Preach: The Use of Hypocrisy and Cognitive Dissonance to Motivate Behavior Change. Social and Personality Psychology Compass 2008, 2(2):1024-1051.
74. Stone J., Aronson E., Crain A.L., Winslow M.P., Fried C.B. Inducing hypocrisy as a means of encouraging young adults to use condoms. Personality and Social Psychology Bulletin 1994, 20:116-128.
75. Strong D.M., Miller S.M. Exceptions and exception handling in computerized information processes. Transactions on Information Systems 1995, 13(2):206-233.
76. Sweeney J.C., Hausknecht D., Soutar N.G. Cognitive dissonance after purchase: A multidimensional scale. Psychology & Marketing 2000, 17(5):369-385.
77. Tan S.-K., Kung S.-F., Luh D.-B. A model of 'creative experience' in creative tourism. Annals of Tourism Research 2013, 41:153-174.
78. Thorgesen J. A cognitive dissonance interpretation of consistencies and inconsistencies in environmentally responsible behavior. Journal of Environmental Psychology 2004, 24(1):93-103.
79. Van Liere K.D., Dunlap R.E. Moral norms and environmental behavior: An application of Schwartz's norm-activation model to yard burning. Journal of Applied Social Psychology 1978, 8(2):174-188.
80. Wagner S.A. Understanding green consumer behaviour: A qualitative cognitive approach 2003, Routledge, London.
81. Wearing S., Cynn S., Ponting J., McDonald M. Converting environmental concern into ecotourism purchases: A qualitative evaluation of international backpackers in Australia. Journal of Ecotourism 2002, 1(2/3):133-148.
82. Woodside A.G., Lysonski S. A general model of traveler destination choice. Journal of Travel Research 1989, 27(4):8-14.
83. Wurzinger S., Johansson M. Environmental concern and knowledge of ecotourism among three groups of Swedish tourists. Journal of Travel Research 2006, 45(2):217-226.