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Volumn , Issue , 2009, Pages 1-191

The hungry cowboy: Service and community in a neighborhood restaurant

(1)  Erickson, Karla A a  

a NONE

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EID: 84902423225     PISSN: None     EISSN: None     Source Type: Book    
DOI: None     Document Type: Book
Times cited : (42)

References (388)
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.