Feelings and perspective matter: Sharing of crisis information in social media

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2014, Pages 1958-1967

  Chen, Rongjuan ^a   Sakamoto, Yasuaki ^a  

^a STEVENS INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

DISASTERS; INFORMATION ANALYSIS; SYSTEMS SCIENCE;

DISASTER RESPONSE; FUKUSHIMA; GREAT EAST JAPAN EARTHQUAKES; INFORMATION SHARING; SOCIAL MEDIA;

INFORMATION DISSEMINATION;

EID: 84902292453     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2014.248     Document Type: Conference Paper

References (49)

1. A. Acar and Y. Muraki, "Twitter for crisis communication: Lessons learned from Japan's tsunami disaster,", International Journal of Web Based Communities, Vol. 7, 2011, pp. 392-402.
2. C. Akkaya, A. Conrad, J. Wiebe, and R. Mihalcea, "Amazon Mechanical Turk for subjectivity word sense disambiguation,", In Proceedings of the NAAC HLT Workshop on Creating Speech and Language Data with Amazon's Mechanical Turk, 2010, pp. 195-203.
3. S. Asur and B.A. Huberman, "Predicting the future with social media,", In Proceedings of WI-TAT, 2010, pp. 492-499.
4. J. Berger and K. Milkman, "What makes online content viral?,", Journal of Marketing Research, Vol. 49, 2012, pp. 192-205.
5. D. Boyd, S. Golder, and G. Lotan, "Tweet, tweet, retweet: Conversational aspects of retweeting on Twitter,", In Proceedings of the 43rd Hawaii International Conference on System Sciences, 2010, pp. 1-10.
6. M.M. Bradley and P.J. Lang, "Affective norms for English words (ANEW): Instruction manual and affective ratings,", Technical Report, The Center for Research in Psychophysiology, University of Florida, Gainesville, FL, 1999.
7. M. Bundlie, The Merriam-Webster Dictionary of Synonyms and Antonyms, Merriam-Webster, Springfield, MA, 1994.
8. C. Castillo, M. Mendoza, and B. Poblete, "Information credibility on Twitter,", In Proceedings of the 20th International Conference on World Wide Web, 2011, pp. 675-684.
9. A.T. Chatfield, R. Akbari, N. Mirzayi, and H.J. Scholl, "Interactive effects of networked publics and social media on transforming the public sphere: A survey of Iran's leaderless' social media revolution,", In Proceedings of the 45th Hawaii International Conference on System Sciences, 2012, pp. 2552-2562.
10. R. Chen and Y. Sakamoto, "Perspective matters: Sharing of crisis information in social media,", In Proceedings of the 46th Hawaii International Conference on System Sciences, 2013, pp. 2033-2041.
11. M. De Chourdhury, S. Counts, and M. Gamon, "Not all moods are created equal! Exploring human emotional states in social media,", In Proceedings of ICWSM, 2012, pp. 66-73.
12. N.A. Diakopoulos and D.A. Shamma, "Characterizing debate performance via aggregated twitter sentiment,", In Proceedings of the 28th international conference on Human factors in computing systems, 2010, pp. 1195-1198.
13. J. Fox, Applied Regression Analysis, Linear Models, and Related Methods, Sage Publications, Thousand Oaks, CA, 1997.
14. A.D. Galinsky and G.B. Moskowitz, "Perspective-taking: Decreasing stereotype expression, stereotype accessibility, and in-group favoritism,", Journal of Personality and Social Psychology, Vol. 78, 2000, pp. 708-724.
15. A.D. Galinsky, G. Ku, and C.S. Wang, "Perspective-taking and self-other overlap: Fostering social bonds and facilitating social coordination,", Group Process & Intergroup Relations, Vol. 8, 2005, pp. 109-124.
16. N. Godbole, M. Srinivasaiah, and S. Skiena, "Large-scale sentiment analysis for news and blogs,", In Proceedings of ICWSM, 2007.
17. R. Greifeneder, H. Bless, and M.T. Pham, "When do people rely on affective and cognitive feelings in judgment?: A review,", Personality and Social Psychology Review, Vol. 15, 2011, pp. 107-141.
18. A. Gruzd, S. Doiron, and P. Mai, "Is happiness contagious online? A case of Twitter and the 2010 winter Olympics,", In Proceedings of the 44th Hawaii International Conference on System Sciences, 2011, pp. 1-9.
19. J.T. Hancock, K. Gee, K. Ciaccio, and J.M. Lin, "I'm sad you're sad: Emotional contagion in CMC,", In Proceedings of CSCW, 2008, pp. 295-298.
20. C. Heath, "Do people prefer to pass along good news or bad news? Valence and relevance of news as a predictor of transmission propensity,", Organizational Behavior and Human Decision Processes, Vol. 68, 1996, pp. 79-94.
21. A.L. Hughes and L. Palen, "Twitter adoption and use in mass convergence and emergency events,", International Journal of Emergency Management, Vol. 6, 2009, pp. 248-260.
22. M. Imran, S. Elbassuoni, C. Castillo, F. Diaz, and P. Meier, "Practical extraction of disaster-relevant information from social media,", In Proceedings of the 22nd International Conference on World Wide Web companion, 2013, pp. 1021-1024.
23. P.N. Johnson-Laird, The Computer and the Mind. An Introduction to Cognitive Science, Fontana Press, London, UK, 1988.
24. N. Naveed, T. Gottron, J. Kunegis, and A. Alhadi, "Bad news travel fast: A content-based analysis of interestingness on Twitter,", In Proceedings of WebSci, 2011, pp. 1-7.
25. G. Olson and J. Olson, "Distance matters," Human Computer Interaction, Vol. 15, 2000, pp. 139-178.
26. J. Panskepp, "Toward a general psychobiological theory of emotions,", The Behavioral and Brain Science, Vol. 5, 1982, pp. 407-469.
27. J. Park, M. Cha, H. Kim, and J. Jeong, "Managing bad news in social media: A case study on Domino's pizza crisis,", In Proceedings of ICWSM, 2012, pp. 282-289.
28. E. Pronin, "How we see ourselves and how see others,", Science, Vol. 320, 2008, pp. 1177-1180.
29. Y. Qu, C. Huang, P. Zhang, and J. Zhang, "Microblogging after a major disaster in China: A case study of the 2010 Yushu Earthquake,", In Proceedings of CSCW, 2011, pp. 25-34.
30. Y. Sakamoto, "Following trendsetters: Collective decisions in online social networks,", In Proceedings of the 45th Hawaii International Conference on System Sciences, 2010, pp. 764-773.
31. N. Schwarz and G.L. Clore, "Mood, misattribution, and judgments of well-being: Informative and directive functions of affective states,", Journal of Personality and Social Psychology, Vol. 45, 1983, pp. 513-523.
32. N. Schwarz and G.L. Clore, "Mood as information: 20 years later,", Psychological Inquiry, Vol. 14, 2003, pp. 296-303.
33. Schwarz, N., & Clore, G. L., "Feelings and phenomenal experiences," E. T. Higgins & A. W. Kruglanski (Eds.), Social Psychology: Handbook of basic principles (2nd ed., pp. 385-407), 2007, New York: Guilford.
34. C.A. Smith and P.C. Ellsworth, "Patterns of cognitive appraisals in emotion,", Journal of Personality and Social Psychology, Vol. 48, 1985, pp. 215-228.
35. K. Starbird, L. Palen, A. Hughes, and S. Vieweg, "Chatter on the red: What hazards threat reveals about the social life of microblogged information,", In Proceedings of CSCW, 2010, pp. 241-250.
36. Y. Tanaka, Y. Sakamoto, and T. Matsuka, "Transmission of rumor and criticism in Twitter after the Japan March 11 Earthquake,", In Proceedings of the 34th Annual Conference of the Cognitive Science Society, 2012, pp. 2387-2392.
37. Y. Tanaka, Y. Sakamoto, and T. Matsuka, "Toward a social-technological system that inactivates false rumors through the critical thinking of crowds,", In Proceedings of the 46th Hawaii International Conference on System Sciences, 2013, pp. 649-658.
38. Y.R. Tausczik and J.W. Pennebaker, "The psychological meaning of words: LIWC and computerized text analysis methods,", Journal of Language and Social Psychology, Vol. 29, 2010, pp. 24-54.
39. M. Thelwall, K. Buckley, G. Paltoglou, D. Cai, and A. Kappas, "Sentiment strength detection in short informal text,", Journal of the American Society for Information Science and Technology, Vol. 61, 2010, pp. 2544-2558.
40. Y. Trope and N. Liberman, "Temporal construal,", Psychological Review, Vol. 110, 2003, pp. 403-421.
41. Y. Trope and N. Liberman, "Construal-level theory of psychological distance,", Psychological Review, Vol. 117, 2010, pp. 440-463.
42. A. Tumasjan, T.O. Sprenger, P.G. Sandner, and I.M. Welpe, "Predicting elections with Twitter: What 140 characters reveal about political sentiment,", In Proceedings of ICWSM, 2010, pp. 178-185.
43. www.twitter.com
44. https://twitter.com/twitter/status/281051652235087872, 18 December 2012.
45. A. Vaish, T. Grossmann, and A. Woodward, "Not all emotions are created equal: The negativity bias in social-emotional development,", Psychological Bulletin, Vol. 134, 2008, pp. 383-403.
46. D. Watson and L.A. Clark, "The PANAS-X: Manual for the positive and negative affect schedule - expanded form,", Technical Report, The University of Iowa, Iowa City, Iowa, 1994.
47. E.U. Weber and E.J. Johnson, "Mindful judgment and decision making,", Annual Review of Psychology, Vol. 60, 2009, pp. 53-85.
48. S. Yardi and d. boyd. "Tweeting from the town square: Measuring geographic local networks,", In Proceedings of ICWSM, 2010, pp. 194-201.
49. R.B. Zajonc, "Feeling and thinking. Preferences need no inferences,", American Psychologist, Vol. 35, pp. 151-175.