The effect of different navigation voices on trust and attention while using in-vehicle navigation systems

Journal of Safety Research

Volumn 49, Issue , 2014, Pages 69.e1-75

  Large, David R ^a   Burnett, Gary E ^a  

^a UNIVERSITY OF NOTTINGHAM   (United Kingdom)

Author keywords

Attention; Distraction; Driving; Navigation; Personality; Trust; Voices

Indexed keywords

HIGHWAY PLANNING; MOTOR TRANSPORTATION; NAVIGATION; ROADS AND STREETS; SPEECH; TRAFFIC SIGNS;

ATTENTION; DISTRACTION; DRIVING; PERSONALITY; TRUST;

NAVIGATION SYSTEMS;

ADULT; ARTICLE; ATTENTION; CAR DRIVING; COMPARATIVE STUDY; DECISION MAKING; DISTRACTION; DRIVING; FEMALE; GEOGRAPHIC INFORMATION SYSTEM; HUMAN; MALE; MOTOR VEHICLE; NAVIGATION; PERSONALITY; QUESTIONNAIRE; SAFETY; TECHNOLOGY; TRUST; VOICE; VOICES; WORKLOAD;

ATTENTION; DISTRACTION; DRIVING; NAVIGATION; PERSONALITY; TRUST; VOICES;

ADULT; ATTENTION; AUTOMOBILE DRIVING; CHOICE BEHAVIOR; FEMALE; GEOGRAPHIC INFORMATION SYSTEMS; HUMANS; JUDGMENT; MALE; MOTOR VEHICLES; PERSONALITY; QUESTIONNAIRES; SAFETY; TECHNOLOGY; TRUST; VOICE; VOICE QUALITY; WORKLOAD;

EID: 84902286976     PISSN: 00224375     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jsr.2014.02.009     Document Type: Article

References (28)

1. J.K. Burgoon, J.A. Bonito, B. Bengtsson, C. Cederberg, M. Lundeberg, and L. Allspach Interactivity in human-computer interaction: A study of credibility, understanding, and influence Computers in Human Behavior 16 6 2000 553 574
2. G. Burnett "Turn right at the traffic lights": The requirements for landmarks in vehicle navigation systems Journal of Navigation 53 3 2000 499 510
3. G. Burnett, and K. Lee The effect of vehicle navigation systems on the formation of cognitive maps Traffic and transport psychology: Theory and application 2005 407 418
4. P. Curzon, A. Blandford, R. Butterworth, and R. Bhogal Interaction design issues for car navigation systems Proceedings of the 16th British HCI Conference 2002
5. C.F. DiSalvo, F. Gemperle, J. Forlizzi, and S. Kiesler All robots are not created equal: The design and perception of humanoid robot heads DIS Conference Proceedings, London, England, June 25-28, 2002 2002
6. D. Drayna, A. Manichaikul, M. de Lange, H. Snieder, and T. Spector Genetic correlates of musical pitch recognition in humans Science 291 5510 2001 1969 1972 (9) (Pubitemid 32216998)
7. M.T. Dzindolet, S.A. Peterson, R.A. Pomranky, L.G. Pierce, and H.P. Beck The role of trust in automation reliance International Journal of Human Computer Studies 58 2003 697 718
8. B.J. Fogg, and H. Tseng The elements of computer credibility CHI '99: Proceedings of the SIGCHI conference on human factors in computing systems 1999 ACM Press New York 80 87
9. N.L. Forbes, and G.E. Burnett Investigating the contexts in which in-vehicle navigation system users have received and followed inaccurate route guidance instructions Paper presented at the Driver Behaviour and Training conference, Dublin, Ireland 2007
10. H. Garfinkel Studies in ethnomethodology Social and political theory 1967/1984 Polity Press Cambridge
11. P. Green, W. Levison, G. Paelke, and C. Serafin Suggested human factors design guidelines for driver information systems Technical report UMTRI-93-21 1993
12. E. Hartmann Driver vision requirements International Automobile Safety Conference compendium 1970 Society of Automobile Engineers Warrendale, PA
13. J.Y. Jian, A.M. Bisantz, C.G. Drury, and J. Llinas Foundations for an empirically determined scale of trust in automated systems 1998 United Stated Air Force Research Laboratory Ohio
14. I.M. Jonsson, H. Harris, and C. Nass How accurate must an in-car information system be? Consequences of accurate and inaccurate information in cars Proceedings of the 26th annual SIGCHI conference on human factors in computing systems 2008 ACM Press New York 1665 1674
15. H. Kishi, and S. Sugiura Human factors considerations for voice route guidance SAE tech. paper series 930553 1993 Society of Automobile Engineers Warrendale, PA
16. D.H. Klatt, and L.C. Klatt Analysis, synthesis, and perception of voice quality variations among female and male talkers Journal of the Acoustical Society of America 87 2 1990 820 857 (Pubitemid 20129722)
17. D.R. Large, and G.E. Burnett Drivers' preferences and emotional responses to satellite navigation voices International Journal of Vehicle Noise and Vibration 9 1/2 2013 28 46
18. K.M. Lee, and C. Nass Designing social presence of social actors in human computer interaction Proceedings of the SIGCHI Conference on human factors in computing systems, Ft. Lauderdale, Florida 2003 289 296
19. T. Murry, and S. Singh Multidimensional analysis of male and female voices Journal of the Acoustical Society of America 68 5 1980 1294 1300
20. C. Nass, and S. Brave Wired for speech: How voice activates and advances the human-computer relationship 2005 MIT Press Cambridge, MA
21. C. Nass, J. Steuer, and E. Tauber Computers are social actors Proceedings of CHI conference 2004 72 77 (Boston, MA)
22. R. Parasuraman, and V. Riley Humans and automation: Use, misuse, disuse and abuse Human Factors 39 1997 230 253
23. T.A. Ranney Models of driving behaviour: A review of their evolution Accident Analysis and Prevention 26 1994 733 750 (Pubitemid 124007131)
24. B. Reeves, and C. Nass The media equation: How people treat computers, television, and new media like real people and places 1996 CSLI
25. T.H. Rockwell Eye movement analysis of visual information acquisition in driving - An overview Proceedings of the 6th conference of the Australian Road Research Board 6 1972 Australian Road Research Board Melbourne 316 331
26. G.H. Walker, N. Stanton, and M.S. Young Where is computing driving cars? International Journal of Human-Computer Interaction 13 2 2001 203 229 (Pubitemid 33721333)
27. M.S. Young, N.A. Stanton, and D. Harris Driving automation: Learning from aviation about design philosophies International Journal of Vehicle Design 45 3 2007 323 338 (Pubitemid 47506711)
28. S. Zhai An information structural model of vehicle navigation and its implications Proceedings of Vehicle Navigation and Information Systems Conference 1991 Society of Automobile Engineers Warrendale, PA 1 7