Mandatory communication training of all employees with patient contact

Patient Education and Counseling

Volumn 95, Issue 3, 2014, Pages 429-432

  Ammentorp, Jette ^a   Graugaard, Lars Toke ^a   Lau, Marianne Engelbrecht ^b   Andersen, Troels Præst ^a   Waidtløw, Karin ^a   Kofoed, Poul Erik ^a  

^a UNIVERSITY OF SOUTHERN DENMARK   (Denmark)

^b Stolpegaard Psychotherapy Centre   (Denmark)

Author keywords

Communication program; Communication skills training; Educational model; Effectiveness study; Mandatory training; Translation research

Indexed keywords

ARTICLE; COMMUNICATION SKILL; EDUCATION PROGRAM; HEALTH EDUCATION; HEALTH PRACTITIONER; HOSPITAL DEPARTMENT; HUMAN; PRIORITY JOURNAL; STAFF TRAINING; ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; DENMARK; EDUCATION; HEALTH PERSONNEL; HUMANS; INSERVICE TRAINING; MANDATORY PROGRAMS; ORGANIZATION AND ADMINISTRATION; PROFESSIONAL-PATIENT RELATIONS; PROGRAM DEVELOPMENT; PROGRAM EVALUATION; TEACHING;

ATTITUDE OF HEALTH PERSONNEL; COMMUNICATION; DENMARK; HEALTH PERSONNEL; HUMANS; INSERVICE TRAINING; MANDATORY PROGRAMS; PROFESSIONAL-PATIENT RELATIONS; PROGRAM DEVELOPMENT; PROGRAM EVALUATION; TEACHING;

EID: 84899994166     PISSN: 07383991     EISSN: 18735134     Source Type: Journal    
DOI: 10.1016/j.pec.2014.03.005     Document Type: Article

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