Enhancing Communication Interventions and Evaluations through Communication Design

Journal of Applied Communication Research

Volumn 42, Issue 2, 2014, Pages 135-149

  Harrison, Tyler R ^a  

^a PURDUE UNIVERSITY   (United States)

Author keywords

Communication Design; Health Campaigns; Ombudsman; Organ Donation

Indexed keywords

EID: 84898003596     PISSN: 00909882     EISSN: 14795752     Source Type: Journal    
DOI: 10.1080/00909882.2013.825047     Document Type: Article

References (29)

1. Aakhus, M. (2007). Communication as design. Communication Monographs, 74(1), 112-117. doi:10.1080/03637750701196383
2. Friedman, G. (2009). Challenging conflict: Mediation through understanding. Chicago, IL: American Bar Association.
3. Gulliver, P. (1979). Disputes and negotiations: A cross-cultural perspective. New York, NY: Academic Press.
4. Harrison, T. R. (2003). Victims, targets, protectors and destroyers: Using disputant accounts to develop a grounded taxonomy of disputant orientations. Conflict Resolution Quarterly, 20, 307-329. doi:10.1002/crq.27
5. Harrison, T. R. (2004). What is success in ombuds processes? Evaluation of a university ombudsman. Conflict Resolution Quarterly, 21, 313-335. doi:10.1002/crq.65
6. Harrison, T. R. (2007). My professor is so unfair: Student attitudes and experiences of conflict with faculty. Conflict Resolution Quarterly, 24, 349-368. doi:10.1002/crq.178
7. Harrison, T. R. (2012). Increasing the likelihood of consent in deceased donations: Point-of-decision campaigns, registries, and the law of large numbers. In G. Randhawa (Ed.), Organ donation and transplantation: Public policy and clinical perspectives (pp. 97-114). Rijeka, Croatia: Intech. doi:10.5772/1486
8. Harrison, T. R., & Doerfel, M. L. (2006). Competitive and cooperative conflict communication climates: The influence of ombuds processes on trust and commitment to the organization. International Journal of Conflict Management, 17, 129-153. doi:10.1108/10444060610736611
9. Harrison, T. R., Hopeck, P., Desrayaud, N., & Imboden, K. (2013). The relationship between conflict, anticipatory procedural justice, and design with intentions to use ombudsman processes. International Journal of Conflict Management, 24(1), 56-72. doi:10.1108/10444061311296134
10. Harrison, T. R., Morgan, S. E., Chewning, L. V., Williams, E. A., Barbour, J. B., Di Corcia, M. J., & Davis, L. (2011). Revisiting the worksite in worksite health campaigns: Evidence from a multi-site organ donation campaign, Journal of Communication, 61, 535-555. doi:10.1111/j.1460-2466.2011.01553.x
11. Harrison, T. R., Morgan, S. E., & Di Corcia, M. J. (2008). The impact of organ donation education and communication training for gatekeepers: DMV clerks and organ donor registries. Progress in Transplantation, 18, 301-309. Retrieved from http://natco.metapress.com/content/90760140x20p9304/
12. Harrison, T. R., Morgan, S. E., King, A. J., Di Corcia, M. J., Williams, E. A., Ivic, R. K., & Hopeck, P. (2010). Promoting the Michigan organ donor registry: Evaluating the impact of a multi-faceted intervention utilizing media priming and communication design. Health Communication, 25, 700-708. doi:10.1080/10410236.2010.521912
13. Harrison, T. R., Morgan, S. E., King A. J., & Williams, E. A. (2011). Saving lives branch by branch: The effectiveness of driver licensing bureau campaigns to promote organ donor registry sign-ups to African Americans in Michigan. Journal of Health Communication, 16, 805-819. doi:10.1080/10810730.2011.552001
14. Harrison, T., & Morrill, C. (2004). Ombuds processes and disputant reconciliation. Journal of Applied Communication Research, 32, 318-342. doi:10.1080/0090988042000276005
15. Jackson, S. (1998). Argumentation by design. Argumentation, 12, 183-198. doi:10.1023/A:1007743830491
16. King, A. J., Williams, E. A., Harrison, T. R., Morgan, S. E., & Havermahl, T. (2012). The "Tell Us Now" campaign for organ donation: Using message immediacy to increase donor registration rates. Journal of Applied Communication Research, 40, 229-246. doi:10.1080/00909882.2012.670258
17. Lind, E. A. & Tyler, T. R. (1988). The social psychology of procedural justice. New York, NY: Plenum Press.
18. Merry, S. E. (1982). The social organization of mediation in nonindustrial societies: Implications for informal community justice in America. In R. A. Abel (Ed.), The politics of informal justice, Vol. 2, comparative studies (pp. 17-45). New York, NY: Academic Press.
19. Morgan, S. E., Harrison, T. R., Afifi, W. A., Long, S. D., & Stephenson, M. T. (2008). In their own words: The reasons why people will (not) sign an organ donor card. Health Communication, 23(1), 23-33. doi:10.1080/10410230701805158
20. Morgan, S. E., Harrison, T. R., Chewning, L. V., DiCorcia, M. J., & Davis, L. A. (2010). The workplace partnership for life: The effectiveness of high- and low-intensity worksite campaigns to promote organ donation. Communication Monographs, 77, 341-356. doi:10.1080/03637751.2010.495948
21. Morgan, S. E., Harrison, T. R., Long, S. D., Afifi, W. A., Stephenson, M. S., & Reichert, T. (2005). Family discussions about organ donation: How the media influences opinions about donation decisions. Clinical Transplantation, 19, 674-682. doi:10.1111/j.1399-0012.2005.00407.x
22. Morgan, S. E., & Miller, J. K. (2002). Beyond the organ donor card: The effect of knowledge, attitudes, and values on willingness to communicate about organ donation to family members. Health Communication, 14, 121-134. doi:10.1207/S15327027HC1401_6
23. Morgan, S., Miller, J., & Arasaratnam, L. (2002). Signing cards, saving lives: An evaluation of the worksite organ donation promotion project. Communication Monographs, 69, 253-273. doi:10.1080/03637750216540
24. Morrill, C. (1995). The executive way: Conflict management in corporations. Chicago, IL: University of Chicago Press.
25. Nelson, H. G., & Stolterman, E. (2003). The design way: Intentional change in an unpredictable world. Englewood Cliffs, NJ: Educational Technology Publications.
26. Quick, B. L., Harrison, T. R., King, A. J., & Bosch, D. (2013). It's up to you: A multi-message, phased driver facility campaign to increase organ donation registration rates in Illinois. doi:10.1111/ctr12208
27. Siminoff, L. A., & Lawrence, R. H. (2002). Knowing patients' preferences about organ donation: Does it make a difference? The Journal of Trauma: Injury, Infection, and Critical Care, 53, 754-760. doi:10.1097/00005373-200210000-00023
28. Stolterman, E., Mcatee, J., Royer, D., & Thandapani, S. (2009). Designerly tools. In: Undisciplined! Design Research Society Conference 2008. Sheffield, Sheffield Hallam University, 16-19 July 2008.
29. Tyler, T. R., & Degoey, P. (1996). Trust in organizational authorities: the influence of motive attributions on willingness to accept decisions. In R. M. Kramer & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 331-356). Thousand Oaks, CA: Sage.