Collecting data on patient experience is not enough: They must be used to improve care

BMJ (Online)

Volumn 348, Issue , 2014, Pages

  Coulter, Angela ^a   Locock, Louise ^b   Ziebland, Sue ^b   Calabrese, Joe ^c  

^a UNIVERSITY OF OXFORD   (United Kingdom)

^b UNIVERSITY OF OXFORD   (United Kingdom)

^c UNIVERSITY COLLEGE LONDON   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; ATTITUDE TO ILLNESS; DATA COLLECTION METHOD; HEALTH CARE NEED; HEALTH CARE QUALITY; HEALTH CARE SURVEY; HEALTH SERVICE; HOSPITAL ADMISSION; HUMAN; INTERPERSONAL COMMUNICATION; PATIENT INFORMATION; PERSONAL EXPERIENCE; PRIORITY JOURNAL; QUALITY OF LIFE; SELF CARE; SOCIAL CARE; TOTAL QUALITY MANAGEMENT; UNITED KINGDOM;

COMMUNICATION; DATA COLLECTION; GREAT BRITAIN; HEALTH CARE SURVEYS; HEALTH SERVICES NEEDS AND DEMAND; HUMANS; PATIENT ADMISSION; PATIENT SATISFACTION; QUALITY IMPROVEMENT; STATE MEDICINE;

EID: 84897554437     PISSN: None     EISSN: 17561833     Source Type: Journal    
DOI: 10.1136/bmj.g2225     Document Type: Article

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