A balanced scorecard envelopment approach to assess airlines' performance

Industrial Management and Data Systems

Volumn 114, Issue 1, 2014, Pages 123-143

  Wu, Wann Yih ^a,b   Liao, Ying Kai ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b CHINESE CULTURE UNIVERSITY   (Taiwan)

Author keywords

Airline performance; Balanced scorecard; Bench marking; Data envelopment analysis

Indexed keywords

BALANCED SCORECARDS; BUSINESS EXECUTIVES; DESIGN/METHODOLOGY/APPROACH; EFFICIENCY FRONTIERS; IMPROVEMENT STRATEGIES; OPERATIONAL EFFICIENCIES; OPERATIONAL PERFORMANCE; RELATIVE PERFORMANCE;

DATA ENVELOPMENT ANALYSIS; RESEARCH;

AIR TRANSPORTATION;

EID: 84892428127     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/IMDS-03-2013-0135     Document Type: Article

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