Impact of automated telephone messaging on zoster vaccination rates in community pharmacies

Journal of the American Pharmacists Association

Volumn 53, Issue 2, 2013, Pages 182-187

  Hess, Rick ^a  

^a EAST TENNESSEE STATE UNIVERSITY   (United States)

Author keywords

Community pharmacy; Pharmacists; Telephone interventions; Vaccinations; Zoster vaccine

Indexed keywords

VARICELLA ZOSTER VACCINE;

AGED; ARTICLE; COHORT ANALYSIS; FEMALE; HEALTH CARE MANAGEMENT; HERPES ZOSTER; HOUSEHOLD; HUMAN; INFECTION PREVENTION; INFECTION RISK; MAJOR CLINICAL STUDY; MALE; PHARMACIST; PRESCRIPTION; TELECOMMUNICATION; VACCINATION;

EID: 84890069533     PISSN: 15443191     EISSN: 15443450     Source Type: Journal    
DOI: 10.1331/JAPhA.2013.12222     Document Type: Article

References (28)

1. Gnann JW Jr, Whitley RJ. Clinical practice: herpes zoster. N Engl J Med. 2002;347(5):340-6.
2. Gershon AA, Gershon MD, Breuer J, et al. Advances in the understanding of the pathogenesis and epidemiology of herpes zoster. J Clin Virol. 2010;48(suppl 1):S2-7.
3. Johnson RW. Herpes zoster and postherpetic neuralgia. Expert Rev Vaccines. 2010;9(3 suppl):21-6.
4. Food and Drug Administration. FDA approves Zostavax vaccine to prevent shingles in individuals 50 to 59 years of age. www.fda.gov/News-Events/Newsroom/ PressAnnouncements/ucm248390.htm. Accessed October 4, 2012.
5. Lu PJ, Euler GL, Jumaan AO, Harpaz R. Herpes zoster vaccination among adults aged 60 years or older in the United States, 2007: uptake of the first new vaccine to target seniors. Vaccine. 2009;27(6):882-7.
6. Joon Lee T, Hayes S, Cummings DM, et al. Herpes zoster knowledge, prevalence, and vaccination rate by race. J Am Board Fam Med. 2013;26(1):45-51.
7. Szilagyi PG, Bordley C, Vann JC, et al. Effect of patient reminder/recall interventions on immunization rates: a review. JAMA. 2000;284(14):1820-7.
8. Jacobson Vann JC, Szilagyi P. Patient reminder and patient recall systems to improve immunization rates. Cochrane Database Syst Rev. 2005;3:CD003941.
9. Winston CA, Mims AD, Leatherwood KA. Increasing pneumococcal vaccination in managed care through telephone outreach. Am J Manag Care. 2007;13(10):581-8.
10. Hull S, Hagdrup N, Hart B, et al. Boosting uptake of influenza immunisation: a randomised controlled trial of telephone appointing in general practice. Br J Gen Pract. 2002;52(482):712-6.
11. Stockwell MS, Kharbanda EO, Martinez RA, et al. Effect of a text messaging intervention on influenza vaccination in an urban, low-income pediatric and adolescent population: a randomized controlled trial. JAMA. 2012;307(16):1702-8.
12. Brimberry R. Vaccination of high-risk patients for influenza: a comparison of telephone and mail reminder methods. J Fam Pract. 1988;26(4):397-400.
13. Minor DS, Eubanks JT, Butler KR Jr, et al. Improving influenza vaccination rates by targeting individuals not seeking early seasonal vaccination. Am J Med. 2010;123(11):1031-5.
14. Rosser WW, Hutchison BG, McDowell I, et al. Use of reminders to increase compliance with tetanus booster vaccination. CMAJ. 1992;146(6):911-7.
15. Sellors J, Pickard L, Mahony JB, et al. Understanding and enhancing compliance with the second dose of hepatitis B vaccine: a cohort analysis and a randomized controlled trial. CMAJ. 1997;157(2):143-8.
16. American Pharmacists Association, Academy of Managed Care Pharmacy. Pharmacist-provided immunization compensation and recognition: white paper summarizing APhA/AMCP stakeholder meeting. J Am Pharm Assoc. 2011;51(6):704-12.
17. Biem HJ, Turnell RW, D'Arcy C. Computer telephony: automated calls for medical care. Clin Invest Med. 2003;26(5):259-68.
18. Krishna S, Balas EA, Boren SA, Maglaveras N. Patient acceptance of educational voice messages: a review of controlled clinical studies. Methods Inf Med. 2002;41(5):360-9.
19. Gazmararian J, Jacobson KL, Pan Y, et al. Effect of a pharmacy-based health literacy intervention and patient characteristics on medication refill adherence in an urban health system. Ann Pharmacother. 2010;44(1):80-7.
20. Ekedahl A, Oskarsson V, Sundberg B, et al. Impact of postal and telephone reminders on pick-up rates of unclaimed e-prescriptions. Pharm World Sci. 2008;30(5):503-8.
21. Secnik K, Pathak DS, Cohen JM. Postcard and telephone reminders for unclaimed prescriptions: a comparative evaluation using survival analysis. J Am Pharm Assoc. 2000;40(2):243-51.
22. Nietert PJ, Tilley BC, Zhao W, et al. Two pharmacy interventions to improve refill persistence for chronic disease medications: a randomized, controlled trial. Med Care. 2009;47(1):32-40.
23. Ascione FJ, Brown GH, Kirking DM. Evaluation of a medication refill reminder system for a community pharmacy. Patient Educ Couns. 1985;7(2):157-65.
24. Simkins CV, Wenzloff NJ. Evaluation of a computerized reminder system in the enhancement of patient medication refill compliance. Drug Intell Clin Pharm. 1986;20(10):799-802.
25. Georgia Pharmacists Association. Immunization vaccine protocol agreement information for pharmacists and H1N1 update. www.gpha.org/displaycommon.cfm?an= 1&subarticlenbr=270. Accessed January 24, 2013.
26. Taitel M, Cohen E, Duncan I, et al. Pharmacists as providers: targeting pneumococcal vaccinations to high risk populations. Vaccine. 2011;29(45):8073-6.
27. Usami T, Hashiguchi M, Kouhara T, et al. Impact of community pharmacists advocating immunization on influenza vaccination rates among the elderly. Yakugaku Zasshi. 2009;129(9):1063-8.
28. Wood HM, McDonough RP, Doucette WR. Retrospective financial analysis of a herpes zoster vaccination program from an independent community pharmacy perspective. J Am Pharm Assoc. 2009;49(1):12-7.