Effect of a pharmacy-based health literacy intervention and patient characteristics on medication refill adherence in an urban health system

Annals of Pharmacotherapy

Volumn 44, Issue 1, 2010, Pages 80-87

  Gazmararian, Julie ^a   Jacobson, Kara L ^a   Pan, Yi ^a   Schmotzer, Brian ^a   Kripalani, Sunil ^b  

^a EMORY UNIVERSITY   (United States)

^b VANDERBILT UNIVERSITY   (United States)

Author keywords

Health literacy; Medication adherence; Medication refill adherence; Pharmacy training

Indexed keywords

ADULT; AGED; ARTICLE; COMMUNICATION SKILL; CONTROLLED STUDY; FEMALE; FOLLOW UP; HEALTH CARE SYSTEM; HUMAN; MAJOR CLINICAL STUDY; MALE; PATIENT COMPLIANCE; PHARMACIST; PHARMACY; PRESCRIPTION; PRIORITY JOURNAL; TELEPHONE; URBAN AREA;

ADOLESCENT; ADULT; AGED; COMMUNITY PHARMACY SERVICES; DATA COLLECTION; DRUG PRESCRIPTIONS; FEMALE; HUMANS; MALE; MIDDLE AGED; PATIENT COMPLIANCE; TELEPHONE; URBAN POPULATION; YOUNG ADULT;

EID: 74549208013     PISSN: 10600280     EISSN: None     Source Type: Journal    
DOI: 10.1345/aph.1M328     Document Type: Article

References (33)

1. The Boston Consulting Group. The hidden epidemic: finding a cure for unfilled prescriptions and missed doses; 2003. www.bcg.com/media-center/media- press-releases.jsp?id=1057 (accessed 2009 Jan 20).
2. Haynes RB, Taylor DW, Sackett DL, eds. Compliance in health care. Baltimore: Johns Hopkins, 1979.
3. Kripalani S, Yao X, Haynes RB. Interventions to enhance medication adherence in chronic medical conditions: a systematic review. Arch Intern Med 2007;167:540-50.
4. Vermeire E, Hearnshaw H, Van Royen P, Denekens J. Patient adherence to treatment: three decades of research. A comprehensive review. J Clin Pharm Ther 2003;26:331- 42.
5. Ratzan S, Parker R. Introduction/current bibliographies in medicine 2000-1: health literacy, National Library of Medicine, February 2000. www.nlm.nih.gov/pubs/cbm/hliteracy.html. (accessed 2009 Jan 20).
6. Kalichman S, Ramachandran B, Catz S. Adherence to combination antiretroviral therapies in HIV patients of low health literacy. J Gen Intern Med 1999;14:267-73.
7. Baker DW. Reading between the lines: deciphering the connections between literacy and health. J Gen Intern Med 1999;14:315-7.
8. Osterberg L, Blaschke T. Adherence to medication. N Engl J Med 2005;353:487-97.
9. Gazmararian JA, Kripalani S, Miller MJ, Echt KV, Ren J, Rask K. Factors associated with medication refill adherence in cardiovascular-related diseases: a focus on health literacy. J Gen Intern Med 2006; 21:1215-21.
10. Kripalani S, Henderson LE, Chiu EY, Robertson R, Kolm P, Jacobson TA. Predictors of medication self-management skill in a low-literacy population. J Gen Intern Med 2006;21:852-6.
11. The Asheville Project. www.aphafoundation.org/programs/Asheville-Project/ (accessed 2009 Oct 3).
12. National Work Group on Literacy and Health. Communicating with patients who have limited literacy skills. J Fam Pract 1998;46:168-76.
13. Mayeaux EJ, Murphy PW, Arnold C, Davis TC, Jackson RH, Sentell T. Improving education for patients with low literacy skills. Am Fam Physician 1996;53:205-11.
14. Weiss BD, Coyne C. Communicating with patients who cannot read. N Engl J Med 1997;337:272-4.
15. Plimpton S, Root J. Materials and strategies that work in low literacy health communication. Public Health Rep 1994;109:86-92.
16. Doak CC, Doak LG, Root JH. Teaching patients with low literacy skills. 2nd ed. Philadelphia: JB Lippincott Co., 1998.
17. Schillinger D, Piette J, Grumbach K, et al. Closing the loop. Physician communication with diabetic patients who have low health literacy. Arch Intern Med 2003;163:83-90.
18. Katz MG, Kripalani S, Weiss BD. Use of pictorial aids in medication instructions: a review of the literature. Am J Health Syst Pharm 2006; 63:2391-7.
19. McNagniy SE, Jacobson TA. Use of postmenopausal hormone replacement therapy by African-American women - the importance of physician discussion. Arch Intern Med 1997;157:1337-42.
20. Jacobson TA, Morton F, Jacobson KL, Sharma S, Garcia DC. An assessment of obesity among African-American women in an inner city primary care clinic. J Natl Med Assoc 2002;94:1049-57.
21. Williams MV, Parker RM, Baker DW, et al. Inadequate functional health literacy among patients at two public hospitals. JAMA 1995;274:1677-82.
22. Jacobson TA, Thomas DM, Morton FJ, Offutt G, Shevlin J, Ray S. Use of a low-literacy patient education tool to enhance pneumococcal vaccination rates: a randomized controlled trial. JAMA 1999;282:646-50.
23. Borson S. The mini-cog: a cognitive "vital signs" measure for dementia screening in multi-lingual elderly. Int J Geriatr Psychiatry 2000;15:1021-7.
24. Jacobson KL, Kripalani S, Gazmararian JA, McMorris KJ. Automated telephone reminders: a tool to help refill medicines on time. www.ahrq.gov/qual/callscript.htm (accessed 2009 May 1).
25. Jacobson KL, Kripalani S, Gazmararian JA, McMorris KJ. How to create a pill card (Prepared under contract No. 290-00-0011). www.ahrq.gov/qual/pillcard/ pillcard.htm (accessed 2009 May 1).
26. Jacobson KL, Kripalani S. Strategies to improve communication between pharmacy staff and patients: training program for pharmacy staff. Curriculum guide. www.ahrq.gov/qual/pharmlit/pharmtrain.htm (accessed 2009 May 1).
27. Ware JE Jr, Kosinski M, Turner-Bowker DM, Gandek B. How to score Version 2 of the SF-12 Health Survey (with a supplement documenting Version 1). Lincoln, RI: QualityMetric Incorporated, 2002.
28. Davis TC, Crouch MA, Long SW, et al. Rapid assessment of literacy levels of adult primary care patients. Fam Med 1991;23:433-5.
29. Horne R, Weinman J, Hankins M. The beliefs about medicines questionnaire: the development and evaluation of a new method for assessing the cognitive representation of medication. Psychol Health 1999;14:1-24.
30. Risser J, Jacobson TA, Kripalani S. Development and psychometric evaluation of the self-efficacy for appropriate medication use scale (SEAMS) in low-literacy patients with chronic disease. J Nurs Measurement 2007;15:203-19.
31. Morisky DE, Green LW, Levine DM. Concurrent and predictive validity of a self-reported measure of medication adherence. Med Care 1986;24:67-74.
32. Schnipper JL, Kirwin JL, Cotugno MC, et al. Role of pharmacist counseling in preventing adverse drug events after hospitalization. Arch Intern Med 2006;166:565-71.
33. Steiner JF, Prochaska AV. The assessment of refill compliance using pharmacy records: methods, validity, and applications. J Clin Epidemiol 1997;50:105-16.