What makes people empathize with an emotional robot?: The impact of agency and physical embodiment on human empathy for a robot

Proceedings - IEEE International Workshop on Robot and Human Interactive Communication

Volumn , Issue , 2013, Pages 180-185

  Kwak, Sonya S ^a   Kim, Yunkyung ^b   Kim, Eunho ^c   Shin, Christine ^d   Cho, Kwangsu ^e  

^a Ewha Womans University   (South Korea)

^b Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

^c Korea Institute of Industrial Technology ^*  (South Korea)

^d Howard Hughes Medical Institute   (United States)

^e Sungkyunkwan University   (South Korea)

Author keywords

[No Author keywords available]

Indexed keywords

DESIGN FACTORS; EMOTIONAL INTERACTIONS; EMOTIONAL ROBOTS; EMOTIONAL STATE; EXPERIMENT DESIGN; INFLUENTIAL FACTORS; SIMULATED ROBOT; SOCIAL PRESENCE;

COMMUNICATION; EXPERIMENTS; MACHINE DESIGN;

HUMAN ROBOT INTERACTION;

EID: 84889583757     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/ROMAN.2013.6628441     Document Type: Conference Paper

References (35)

1. C.L.Breazeal, Designing Sociable Robots, Cambridge MA: The MIT, Press, 2002.
2. L.Canamero and J.Fredslund, "I show you how I like you-can you read, it in my face?[robotics]," IEEE Transactions on Systems, Man and, Cybernetics, Part A, vol.31, pp.454-459, 2001. (Pubitemid 32992539)
3. H.Kobayashi, F.Hara, and A.Tange, "A basic study on dynamic, control of facial expressions for FaceRobot," presented at IEEE, International Workshop on Robots and Human Communication, 1994.
4. I.R.Nourbakhsh, J.Bobenage, S.Grange, R.Lutz, R.Meyer, and A., Soto, "An affective mobile robot educator with a full-time job,", Artificial Intelligence, vol.114, pp.95-124, 1999. (Pubitemid 129588322)
5. C.L.Bethel and R.R.Murphy, "Survey of non-facial-non-verbal, affective expressions for appearance-constrained robots," IEEE, Transactions on Systems Man and Cybernetics Part C (Applications, and Reviews), vol.38, pp.83, 2008.
6. B.Mutlu, S.Osman, J.Forlizzi, J.Hodgins, and S.Kiesler, "Task, structure and user attributes as elements of human-robot interaction, design," in Proceedings of the 15th IEEE International Symposium on, Robot and Human Interactive Communication (RO-MAN), 2006.
7. D.Lee, S.S.Kwak, and M.S.Kim, "Application of biological signal to, the expressions of robotic emotions," The Bulletin of Japanese Society, for Science of Design (JSSD), vol.54, pp.63-72, 2008.
8. E.Kim, S.S.Kwak, and Y.Kwak, "Can robotic emotional expressions, induce a human to empathize with a robot?" in Proceedings of the 18th, IEEE International Symposium on Robot and Human Interactive, Communication (RO-MAN), Japan, 2009, pp.358-362.
9. H.Kozima, C.Nakagawa, and H.Yano, "Can a robot empathize with, people?," Artificial Life and Robotics, vol.8, pp.83-88, 2004.
10. A.Tapus and M.J.Matari?, "Socially assistive robots: The link, between personality, empathy, physiological signals, and task, performance," in Proceedings of AAAI Spring Symposium on Emotion, Personality and Social Behavior, 2008.
11. A.Tapus, M.J.Matari?, and B.Scassellati, "Socially assistive robotics:, The grand challenges in helping humans through social interaction,", IEEE Robotics and Automation Magazine, vol.14, no.1, pp.35-42, 2007.
12. R.Schneider, C.Leibinger, A.Jentzsch, I, Leite, A.Paiva, C.Zoll, and, S.Enz, "Does empathic robot behavior enhance positive emotions in, child-robot interaction?" in Proceedings of the 3rd International, Workshop Teaching Robotics, Teaching with Robotics Integrating, Robotics, Trento, Italy, 2012, pp.200-201.
13. L.D.Riek and P.Robinson, "Real-time empathy: Facial mimicry on a, robot," in Proceedings of the International ACM Conference on, Multimodal Interfaces, Greece, 2008.
14. V.Evers, A.Winterboer, G.Pavlin, and F.Groen, "The evaluation of, empathy, autonomy and touch to inform the design of an environmental, monitoring robot," in Proceedings of the International Conference on, Social Robotics (ICSR), Singapore, 2010, pp.285-294.
15. B.Gonsior, S.Sosnowski, C.Mayer, J.Blume, B.Radig, D.Wollherr, and K.Kuhnlenz, "Improving aspects of empathy and subjective, performance for HRI through mirroring facial expressions," in, Proceedings of the 20th IEEE International Symposium on Robot and, Human Interactive Communication (RO-MAN), USA, 2011, pp., 350-356.
16. S.S.Kwak and E.Kim, "Design of the emotional robot for human, empathy," Journal of Korea Society of Design Science (KSDS), vol.22, no.5, pp.27-36, 2009.
17. L.D.Riek, T, Rabinowitch, B.Chakrabarti, and P.Robinson, "How, anthropomorphism affects empathy toward robots," in Proceedings of, the 4th ACM-IEEE International Conference on Human-Robot, Interaction (HRI), USA, 2009, pp.245-246.
18. H.Cramer, J.Goddijn, B.Wielinga, and V.Evers, "Effects of (in), accurate empathy and situational valence on attitudes towards robots,", in Proceedings of the 5th ACM-IEEE International Conference on, Human-Robot Interaction (HRI), USA, 2010, pp.141-142.
19. K, Lee, "Presence, explicated," Communication Theory, vol.14, pp., 27-50, 2004. (Pubitemid 38485483)
20. K.L.Nowak and F.Biocca, "The effect of the agency and, anthropomorphism on users' sense of telepresence, copresence, and, social presence in virtual environments, presence," Teleoperators and, Virtual Environments, vol.12, no.5, pp.481-494, 2003. (Pubitemid 38137121)
21. C.Breazeal, "Emotion and sociable humanoid robots," International, Journal of Human-Computer Studies, vol.59, pp.119-155, 2003.
22. K.Williams and C.Breazeal, "A reasoning architecture for, human-robot joint tasks using physics-social-and capability-based, logic," in Proceedings of the IEEE-RSJ International Conference on, Intelligent Robots and Systems (IROS), Portugal, 2012, pp.664-671.
23. C.DiSalvo, F.Gemperle, J.Forlizzi, and E.Montgomery, "The Hug:, An exploration of robotic form for intimate communication," in, Proceedings of the IEEE International Workshop on Robot and, Human interactive Communication (RO-MAN), USA, 2003, pp., 403-408.
24. S.S.Kwak, M.S.Kim, and Y.K.Kwak."Scenario-based design of an, emotional robot using by hamster characterization," in Proceedings of, the 5th Asian Design Conference (ADC), South Korea, 2001, pp., 11-13.
25. S.G.Nicovich, G.W.Boller, and T.B.Cornwell, "Experienced, presence within computer-mediated communications: Initial, explorations on the effects of gender with respect to empathy and, immersion," Journal of Computer-Mediated Communication, vol.10, no.2, pp.1-17, 2005.
26. K.Lee, Y.Jung, J.Kim, and S.Kim, "Are physically embodied social, agents better than disembodied social agents?: The effects of physical, embodiment, tactile interaction, and people's loneliness in, human-robot interaction," International Journal of Human-Computer, Studies, vol.64, no.10, pp.962-973, 2006. (Pubitemid 44216168)
27. S.N.Woods, M.L.Walters, K.L.Koay, and K.Dautenhahn, "Methodological issues in HRI: A comparison of live and video-based, methods in robot to human approach direction trials," in Proceedings, of the IEEE International Symposium on Robot and Human Interactive, Communication (RO-MAN), UK, 2006, pp.51-58.
28. D.Sakamoto, T.Kanda, T.Ono, H.Ishiguro, and N.Hagita, "Android, as a telecommunication medium with a human-like presence," in, Proceedings of the International Conference on Human-Robot, Interaction (HRI), USA, 2007, pp.193-200. (Pubitemid 47327144)
29. M.K.Lee and L.Takayama, "Now, I have a body: Uses and social, norms for mobile remote presence in the workplace," in Proceedings of, the SIGCHI Conference on Human Factors in Computing Systems, Canada, 2011, pp.33-42.
30. E.Kim, S.S.Kwak, K.Hyun, S.Kim, and Y.Kwak."Design and, development of an emotional interaction robot, Mung," Advanced, Robotics, vol.23, no.6, pp.767-784, 2009.
31. D.Wong and L.Whaley, Clinical Handbook of Pediatric Nursing, 2nd, ed.St.Louis: Mosby, 1986.
32. S.Milgram, Obedience to Authority; An Experimental View, Harpercollins, 1974.
33. B.B.Stern, "Classical and vignette television advertising dramas:, Structural models, formal analysis, and consumer effects," Journal of, Consumer Research, vol.20, no.4, pp.601-615, 1994.
34. B.Reeves and C.Nass, The Media Equation: How People Treat, Computers, Television, and New Media Like Real People and Places, New York: CSLI, 1998.
35. S.Carey, Conceptual Change in Childhood, Cambridge MA: The MIT, Press, 1985.