Integrating Six Sigma tools using team-learning processes

International Journal of Lean Six Sigma

Volumn 3, Issue 2, 2012, Pages 133-156

  Cecilia Martinez Leon, Hilda ^a   del Carmen Temblador Perez, Maria ^b   Farris, Jennifer A ^c   Beruvides, Mario G ^c  

^a CLARKSON UNIVERSITY   (United States)

^b SCHOOL OF ENGINEERING AND SCIENCES   (Mexico)

^c Department of Electrical and Computer Engineering   (United States)

Author keywords

DMAIC; Electronics industry; Manufacturing industries; Mexico; Project execution; Six Sigma; Team learning; Teams; Tool usage

Indexed keywords

EID: 84888225546     PISSN: 20404166     EISSN: 20404174     Source Type: Journal    
DOI: 10.1108/20401461211243711     Document Type: Article

References (31)

1. Aboelmaged, M.G. (2010), “Six Sigma quality: a structured review and implications for future research”, International Journal of Quality and Reliability Management, Vol. 27 No. 3, pp. 268-317.
2. Antony, J. (2003), Design of Experiments for Engineers and Scientists, Butterworth-Heinemann, Burlington, MA.
3. Banuelas Coronado, R. and Antony, J. (2002), “Critical success factors for the successful implementation of six sigma projects in organisations”, The TQM Magazine, Vol. 14 No. 2, pp. 92-9.
4. Box, G.E.P. and Draper, N.R. (1987), Empirical Model-Building and Response Surfaces, Wiley, Hoboken, NJ.
5. Boyd, J. (2008), “Understanding conduction soldering”, SMT: Surface Mount Technology, Vol. 22 No. 4, pp. 12-17.
6. Choo, A.S., Linderman, K.W. and Schroeder, R.G. (2007), “Method and psychological effects on learning behaviors and knowledge creation in quality improvement projects”, Management Science, Vol. 53 No. 3, pp. 437-50.
7. Dixon, N.M. (1994), The Organizational Learning Cycle: How We Can Learn Collectively, McGraw-Hill, New York, NY.
8. Eckes, G. (2002), Six Sigma Team Dynamics: The Elusive Key to Project Success, Wiley, Hoboken, NJ.
9. Goh, T.N. and Xie, M. (2004), “Improving on the six sigma paradigm”, The TQM Magazine, Vol. 16 No. 4, pp. 235-40.
10. Hagemeyer, C., Gershenson, J.K. and Johnson, D.M. (2006), “Classification and application of problem solving quality tools: a manufacturing case study”, The TQM Magazine, Vol. 18 No. 5, pp. 455-83.
11. Hahn, G.J., Hill, W.J., Hoerl, R.W. and Zinkgraf, S.A. (1999), “The impact of six sigma improvement-a glimpse into the future of statistics”, The American Statistician, Vol. 53 No. 3, pp. 208-15.
12. Halliday, S. (2005), Applications of Tools in Six Sigma, available at: www.wdpc.co.uk/articles/tools6sig.pdf (accessed January 25, 2012).
13. Harper, C. (2003), Electronic Assembly Fabrication, McGraw-Hill, New York, NY.
14. Henderson, K.M. and Evans, J.R. (2000), “Successful implementation of Six Sigma: benchmarking General Electric Company”, Benchmarking: An International Journal, Vol. 7 No. 4, pp. 260-82.
15. Hymes, L. (2003), “Dry solder joints and assembly cleanliness”, Circuit Assembly, Vol. 14 No. 6, p. 14.
16. Koning, H. and Mast, J. (2006), “A rational reconstruction of six.sigma’s breakthrough cookbook”, International Journal of Quality and Reliability Management, Vol. 23 No. 7, pp. 766-87.
17. Kumar, M., Antony, J., Madu, C.N., Montgomery, D.C. and Park, S.H. (2008), “Common myths of Six Sigma demystified”, International Journal of Quality and Reliability Management, Vol. 25 No. 8, pp. 878-95.
18. Kwak, Y.H. and Anbari, F.T. (2006), “Benefits, obstacles, and future of six sigma approach”, Technovation, Vol. 26 Nos 5-6, pp. 708-15.
19. Lee, K.-L. (2002), Critical Success Factors of Six Sigma Implementation and the Impact on Operations Performance, D.eng. dissertation, Cleveland State University, Cleveland, OH.
20. Linderman, K., Schroeder, R.G. and Choo, A.S. (2006), “Six Sigma: the role of goals in improvement teams”, Journal of Operations Management, Vol. 24 No. 6, pp. 779-90.
21. Montgomery, D.C. (2008), Design and Analysis of Experiments, Wiley, Hoboken, NJ.
22. Moore, C. (1987), Group Techniques for Idea Building, Sage, Newbury Park, CA.
23. Myers, R.H. and Montgomery, D.C. (2008), Response Surface Methodology: Process and Product Optimization Using Designed Experiments, Wiley, Hoboken, NJ.
24. Nonaka, I. (1991), “The knowledge-creating company”, Harvard Business Review, November-December, pp. 96-104.
25. Ohring, M. (1998), Reliability and Failure of Electronic Material and Devices, Academic Press, San Diego, CA.
26. Pyzdek, T. (2003), The Six Sigma Handbook Revised and Expanded, McGraw-Hill, New York, NY.
27. Savolainen, T. and Haikonen, A. (2007), “Dynamics of organizational learning and continuous improvement in six sigma implementation”, The TQM Magazine, Vol. 19 No. 1, pp. 6-17.
28. Senge, P.M. (2006), The Fifth Discipline the Art and Practice of the Learning Organization, Currency Doubleday, New York, NY.
29. Snee, R.D. and Hoerl, W.R. (2005), Sigma Beyond the Factory Floor, Pearson Prentice -Hall, Upper Saddle River, NJ.
30. Tjahjono, B., Ball, P., Vitanov, V.I., Scorzafave, C., Nogueira, J., Calleja, J., Minguet, M., Narasimha, L., Rivas, A., Srivastava, A., Srivastava, S. and Yadav, A. (2010), “Six Sigma: a literature review”, International Journal of Lean Six Sigma, Vol. 1 No. 3, pp. 216-33.
31. Wiklund, H. and Wiklund, P.S. (2002), “Widening the Six Sigma concept: an approach to improve organizational learning”, Total Quality Management, Vol. 13 No. 2, pp. 233-9.