Information-based control of service-enabling ecosystems

CEUR Workshop Proceedings

Volumn 530, Issue , 2009, Pages

  Fischer, Robin ^a   Scholten, Ulrich ^a   Scholten, Simone ^b   Tai, Stefan ^a  

^a UNIVERSITY OF KARLSRUHE   (Germany)

^b SAP RESEARCH   (Germany)

Author keywords

Consumer preference cluster; Feedback loop; Service value net; Service enabling ecosystem

Indexed keywords

CONSUMER PREFERENCES; CONTINUOUS OPTIMIZATION; FEED-BACK LOOP; INDIVIDUAL SERVICE; INFORMATION-BASED CONTROL; SERVICE INTERACTION; SERVICE VALUES; VALUE CO CREATIONS;

INFORMATION SYSTEMS; OPTIMIZATION;

ECOSYSTEMS;

EID: 84888100183     PISSN: 16130073     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (23)

1. Gawer, A.: Platform Dynamics and Strategies: From Products to Services. In: Gawer, A. (ed.): Platforms, Markets and Innovation, Cheltenham (2009).
2. Moore, G. (1999) Crossing the Chasm, Harper, NY.
3. Scholten, U.; Fischer, R.; Zirpins, C.: Perspectives for Web Service Intermediaries: How Influence on Quality Makes the Difference. Proceedings of the 10th International Conference on Electronic Commerce and Web Technologies (EC-Web'09), 2009, pp. 145-156.
4. Gawer, A.; Cusumano, M. A. (2002) Platform Leadership: How Intel, Microsoft, and Cisco Drive Industry Innovation, Harvard Business School Press, Boston.
5. Iansiti, M.; Levien, R. (2002) The New Operational Dynamics of Business Ecosystems: Implications for Policy, Operations and Technology Strategy.
6. Moore, J. F.: Predators and Prey: A New Ecology of Competition, Harvard Business Review, (1993), 71, pp. 75-86.
7. Cusumano, M.: The Changing Software Business: Moving from Products to Services, IEEE Computer, (2008), 41 (1), 78-85.
8. Meyer, M. H.; Lehnerd, A. P. (1997) The Power of Product Platforms: Building Value and Cost Leadership, Free Press, NY.
9. Williamson, O. E.; The modern corporation. Journal of Economic Literature, (1981), 19 (4), pp. 1537-1568.
10. Liening, A. (1998) Komplexe Systeme zwischen Ordnung und Chaos, LIT, Münster.
11. Kleine, A. (1995) Entscheidungstheoretischer Aspekte der Principle-Agent Theorie, Physica, Heidelberg.
12. Basole, R. C.; Rouse, W. B.: Complexity of Service Value Networks: Conceptualization and Empirical Investigation, IBM System Journal, (2008), 47 (1), pp. 53-70.
13. Franklin, G. F.; Powell, D. J.; Abbas, E.-N. (2009) Feedback Control of Dynamic Systems, Paerson Prentice Hall, Upper Saddle River.
14. Bernet, B.: Technologie an der Schwelle des 21. Jh. In: Belz, C.; Bieger, T. (eds.): Dienstleistungskompetenz und innovative Geschäftsmodelle; Thexis, St. Gallen (2000).
15. De Wolf, T.; Holvoet, T.; Adaptive Behavior based on Evolving Thresholds with Feedback. Proceedings of the Conference on Artificial Intelligence and Simulation of Behaviour (AISB'03), 2003, pp. 91-96.
16. Nicolis, G.; Prigogine, I. (1977) Self-Organization in Nonequilibrium Systems: From Dissipative Structures to Order through Fluctuations, Wiley, NY.
17. Chiu, D.-M.; Jain, R.: Analysis of the Increase and Decrease Algorithms for Congestion Avoidance in Computer Networks. Computer Networks and ISDN systems, (1989), 17 (1), pp.1-14.
18. Steere, D. C.; Goel, A.; Gruenberg, J.; McNamee, D.; Pu, C.; Walpole, J.: A Feedbackdriven Proportion Allocator for Real-rate Scheduling. Proceedings of the third Symposium on Operating Systems Design and Implementation (OSDI'99), 1999, pp. 145-158.
19. Li, B.; Nahrstedt, K.: Control-based Middleware Framework for Quality of Service Applications. IEEE Journal on Selected Areas in Communication, (1990), 17 (9), pp. 1632- 1650.
20. Parekh, S.; Gandhi, N.; Hellerstein, H.; Tilbury, D.; Jayram, T.; Bigus, J.: Using Control Theory to Achieve Service Level Objectives in Performance Management. Real-Time Systems, (2002), 23 (1), pp. 127-141.
21. van der Schuur, H.; Jansen, S.; Brinkkemper, S.: Becoming Responsive to Service Usage and Performance Changes by Applying Service Feedback Metrics to Software Maintenance. Proceedings of the 23rd IEEE/ACM International Conference on Automated Software Engineering - Workshops, 2008, pp. 53-62.
22. Kaya, M.; Himme, A.: Möglichkeiten der Stichprobenbildung. In: Albers, S.; Klapper, D.; Konradt, U.; Walter, A.; Wolf, J. (eds.): Methodik der Empirischen Forschung (2007), pp. 79-88.
23. von der Lippe, P.; Kladroba, A.: Repräsentativität von Stichproben, Marketing: Zeitschrift für Forschung und Praxis, (2002), 24, pp. 227-238.