Using the balanced scorecard on supply chain integration performance-a case study of service businesses

Service Business

Volumn 7, Issue 4, 2013, Pages 539-561

  Chang, Hsin Hsin ^a   Hung, Chung Jye ^b   Wong, Kit Hong ^a   Lee, Chin Ho ^a  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

Author keywords

Balanced scorecard; Performance evaluation; Supply chain integration

Indexed keywords

EID: 84887405656     PISSN: 18628516     EISSN: 18628508     Source Type: Journal    
DOI: 10.1007/s11628-012-0175-5     Document Type: Article

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