Quantifying the impact of badges on user engagement in online Q&A communities

International Conference on Information Systems, ICIS 2012

Volumn 5, Issue , 2012, Pages 3798-3807

  Li, Zhuolun ^a   Huang, Ke Wei ^a   Cavusoglu, Huseyin ^b  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

^b UNIVERSITY OF TEXAS AT DALLAS   (United States)

Author keywords

Economics of information systems; Gamification; Online community; Q and A websites

Indexed keywords

ECONOMICS OF INFORMATION; GAMIFICATION; KNOWLEDGE CREATIONS; ON-LINE COMMUNITIES; USER ACTIVITY; USER ENGAGEMENT;

INFORMATION SYSTEMS; WEBSITES;

ONLINE SYSTEMS;

EID: 84886448500     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (31)

1. Antin, J., and Churchill, E.F. 2011. "Badges in Social Media: A Social Psychological Perspective, " In CHI 2011 Gamification Workshop Proceedings, Vancouver, BC, Canada: ACM.
2. Benabou, R., and Tirole, J. 2006. "Incentives and Prosocial Behavior, " American Economic Review (99:1), pp. 544-555.
3. Burke, B. 2011. "Maverick Research: Motivation, Momentum and Meaning: How Gamification Can Inspire Engagement, " in: Gartner Inc. (October).
4. Carlson, N.R., and Heth, C.D. 2009. Psychology the Science of Behaviour. Toronto, Canada Pearson Education
5. Chen, Y., Ho, T.-H., and Kim, Y.-M. 2010. "Knowledge Market Design: A Field Experiment at Google Answers, " Journal of Public Economic Theory (12:4), pp. 641-664.
6. Deterding, S., Khaled, R., Nacke, L.E., and Dixon, D. 2011. "Gamification: Toward a Definition, " In CHI 2011 Gamification Workshop Proceedings, Vancouver, BC, Canada.
7. Fogg, B. 2009. "A Behavior Model for Persuasive Design, " In Proceedings of the 4th International Conference on Persuasive Technology, Claremont, CA: ACM Press.
8. Hars, A., and Ou, S. 2001. "Working for Free?-Motivations of Participating in Open Source Projects, " The Annual Hawaii International Conference on System Sciences, p. 163.
9. Imbens, G., and Lemieux, T. 2008. "Regression Discontinuity Designs: A Guide to Practice, " Journal of Econometrics (142), pp. 615-635.
10. Kankanhalli, A., Tan, B.C.Y., and Wei, K.-K. 2005. "Contributing Knowledge to Electronic Knowledge Repositories, " MIS Quarterly (29:1), pp. 113-143.
11. Lampel, J., and Bhalla, A. 2007. "The Role of Status Seeking in Online Communities: Giving the Gift of Experience, " Journal of Computer Mediated Communication (12:2), pp. 100-121.
12. Ling, K., Beenen, G., Ludford, P., Wang, X., Chang, K., Li, X., Cosley, D., Frankowski, D., Terveen, L., Rashid, A.M., Resnick, P., and Kraut, R. 2005. "Using Social Psychology to Motivate Contributions to Online Communities, " Journal of Computer Mediated Communication (10:4).
13. Ma, M., and Agarwal, R. 2007. "Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities, " Information Systems Research (18:1), pp. 42-67.
14. Maslow, A.H. 1943. "A Theory of Human Motivation, " Psychological Review (50), pp. 370-396.
15. Olson, C.K. 2010. "Children's Motivation for Video Game Play in the Context of Normal Development, " Review of General Psychology (14:2), pp. 180-187.
16. Rosenbaum, P.R., and Rubin, D.B. 1983. "The Central Role of the Propensity Score in Observational Studies for Causal Effects, " Biometrika (70:1), pp. 41-55.
17. Ryan, R. 1995. "Psychological Needs and the Facilitation of Integrative Processes, " Journal of Personality (63), pp. 397-427.
18. Ryan, R.M., and Deci, E.L. 2000. "Self-Determination Theory and the Facilitation of Intrinsic Motivation, Social Development, and Well-Being, " American Psychologist (55:1), pp. 68-78.
19. Ryan, R.M., Rigby, C.S., and Przybylski, A. 2006. "The Motivational Pull of Video Games: A Self-Determination Theory Approach, " Motivation and Emotion (30:4), pp. 344-360.
20. Savikhin, A., and Sheremeta, R.M. 2011. "Visibility of Contributors and Cost of Information: An Experiment on Public Goods, " in: ESI Working Paper.
21. Seward, J. 1956. "Drive, Incentive, and Reinforcement, " Psychological Review (63), pp. 19-203.
22. Shah, C., Oh, J.S., and Oh, S. 2008. "Exploring Characteristics and Effects of User Participation in Online Social Q&a Sites., " First Monday (13:9).
23. Silverman, R.E. 2011. "Latest Game Theory: Mixing Work and Play, " Wall Street Journal (Theory & Practice), October 9, 2011.
24. Steel, and Konig. 2006. "Integrating Theories of Motivation, " Academy of Management Review (31:4), pp. 889-913.
25. Sutanto, J., Kankanhalli, A., and Tan, B.C.Y. 2011. "Eliciting a Sense of Virtual Community among Knowledge Contributors, " ACM Transactions on Management Information Systems (2:3), pp. 1-17.
26. Wasko, M.M., and Faraj, S. 2005. "Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice, " MIS Quarterly (29:1), pp. 35-57.
27. Wooldridge, J.M. 2005. Introductory Econometrics: A Modern Approach (3rd Edition). Stamford, Connecticut: South-Western College Pub.
28. Wu, M. 2011. "Gamification: From Behavior Model to Business Strategy. " Lithium
29. Yang, J., Adamic, L., and Ackerman, M. 2008. "Competing to Share Expertise: The Taskcn Knowledge Sharing Community, " in: International AAAI Conference on Webblogs and Social Media.
30. Yee, N. 2006. "Motivations for Play in Online Games, " Cyber Psychology & Behavior (9:6), pp. 772-775.
31. Zheng, H., Goh, K.Y., and Huang, K.-W. 2011. "Evaluating the Impacts of Auction Bidding Restrictions on Consumer Surplus and Behaviors-an Empirical Study of Penny Auctions, " ICIS 2011 Proceedings, Paper 15.