A semi-automatic semantic annotation and authoring tool for a library help desk service

CEUR Workshop Proceedings

Volumn 209, Issue , 2006, Pages

  Vehviläinen, Antti ^a   Hyvönen, Eero ^a   Alm, Olli ^a  

^a AALTO UNIVERSITY   (Finland)

Author keywords

[No Author keywords available]

Indexed keywords

KNOWLEDGE TECHNOLOGIES; NATIONAL LIBRARIES; NATURAL LANGUAGE TEXT; OPERATIONAL PRINCIPLES; PROOF OF CONCEPT; PROTOTYPE IMPLEMENTATIONS; SEMANTIC ANNOTATIONS; SEMANTIC SEARCH;

WORLD WIDE WEB;

DATA MINING;

EID: 84884629882     PISSN: 16130073     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (20)

1. A. Aamodt and E. Plaza. Case-based reasoning: foundational issues, methodological variations, and system approaches. AI Commun., 7(1):39-59, 1994.
2. D. Aumueller. Semantic authoring and retrieval within a wiki, Aug 2005. Demo paper, 2nd European Semantic Web Conference 2005 (ESWC 2005).
3. K. Bontcheva, V. Tablan, D. Maynard, and H. Cunningham. Evolving gate to meet new challenges in language engineering. Natural Language Engineering, 10(3/4):349-373, 2004.
4. G. Falkman. Issues in Structured Knowledge Representation A Definitional Approach with Application to Case-Based Reasoning and Medical Informatics. PhD thesis, Chalmers University of Technology, Göteborg University, 2003.
5. S. Foo, S. C. Hui, P. C. Leong, and S. Liu. An integrated help support for customer services over the world wide web: a case study. Comput. Ind., 41(2):129-145, 2000.
6. M. Goker and T. Roth-Berghofer. The development and utilization of the case-based help-desk support system homer. Engineering Applications of Artificial Intelligence, 12(6):665-680, Dec 1999.
7. J. H. Herlocker, J. A. Konstan, and J. Riedl. Explaining collaborative filtering recommendations. In Computer Supported Cooperative Work, pages 241-250. ACM, 2000.
8. M. Holi, E. Hyvönen, and P. Lindgren. Integrating tf-idf weighting with fuzzy view-based search. In Proceedings of the ECAI Workshop on Text-Based Information Retrieval (TIR-06), Aug 2006. To be published.
9. E. Hyvönen and E. Mäkelä. Semantic autocompletion. In Proceedings of the 1st Asian Semantic Web Conference (ASWC-2006), Beijing, Sep 4-9, 2006. forth-coming.
10. E. Hyvönen, E. Mäkelä, M. Salminen, A. Valo, K. Viljanen, S. Saarela, M. Junnila, and S. Kettula. MuseumFinland - Finnish museums on the semantic web. Web Semantics: Science, Services and Agents on the World Wide Web, 3(2-3):224-241, Oct 2005.
11. E. Hyvönen, A. Valo, V. Komulainen, K. Seppälä, T. Kauppinen, T. Ruotsalo, M. Salminen, and A. Ylisalmi. Finnish national ontologies for the semantic web - towards a content and service infrastructure. In Proceedings of International Conference on Dublin Core and Metadata Applications (DC 2005), Nov 2005.
12. H. Kai, P. Raman, W. Carlisle, and J. Cross. A self-improving helpdesk service system using case-based reasoning techniques. Computers in Industry, 30(2):113-125, September 1996.
13. N. Kiyavitskaya, N. Zeni, J. R. Cordy, L. Mich, and J. Mylopoulos. Semi-automatic semantic annotations for web documents. In SWAP 2005, Semantic Web Applications and Perspectives, Proceedings of the 2nd Italian Semantic Web Workshop University of Trento, Trento, Italy, 14-15-16 December 2005, 2005.
14. T. Kohonen. The self-organizing map. Proceedings of the IEEE, 78(9):1464-1480, Sep 1990.
15. T. Kohonen, S. Kaski, K. Lagus, J. Salojarvi, J. Honkela, V. Paatero, and A. Saarela. Self organization of a massive document collection. Neural Networks, IEEE Transactions, 11(3):574-585, May 2000.
16. G. S. Luit Gazendam, Veronique Malaisé and H. Brugman. Deriving semantic annotations of an audiovisual program from contextual texts. In Semantic Web Annotation of Multimedia (SWAMM'06) workshop, 2006. http://www.cs.vu.nl/guus/papers/Gazendam06a.pdf.
17. L. Löfberg, D. Archer, S. Piao, P. Rayson, T. McEnery, K. Varantola, and J.-P. Juntunen. Porting an english semantic tagger to the finnish language. In Proceedings of the Corpus Linguistics 2003 conference, pages 457-464. UCREL, Lancaster University, 2003.
18. P. Tapanainen and T. Järvinen. A non-projective dependency parser. Proceedings of the 5th Conference on Applied Natural Language Processing, pages 64-71, 1997.
19. M. van Assem, M. R. Menken, G. Schreiber, J. Wielemaker, and B. Wielinga. A method for converting thesauri to rdf/owl. In Third International Semantic Web Conference ISWC 2004, volume 3298, 2004.
20. A. Vehviläinen, O. Alm, and E. Hyvönen. Combining case-based reasoning and semantic indexing in a question-answer service, June 20 2006. Poster paper, 1st Asian Semantic Web Conference (ASWC 2006).