Development and utilization of the case-based help-desk support system HOMER

Engineering Applications of Artificial Intelligence

Volumn 12, Issue 6, 1999, Pages 665-680

  Göker, Mehmet H ^a,c,d,e   Roth Berghofer, Thomas ^b  

^a DaimlerChrysler Research and Technology North America Inc   (United States)

^b Tecinno GmbH   (Germany)

^c UNIVERSITY OF MICHIGAN   (United States)

^d BOGAZICI UNIVERSITY   (Turkey)

^e DARMSTADT UNIVERSITY OF TECHNOLOGY   (Germany)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER SUPPORTED COOPERATIVE WORK; COMPUTER SYSTEMS PROGRAMMING; MATHEMATICAL MODELS; PERSONAL COMPUTERS; SOFTWARE ENGINEERING;

CASE-BASED REASONING (CBR); HELP-DESK SUPPORT SYSTEMS;

ARTIFICIAL INTELLIGENCE;

EID: 0343897982     PISSN: 09521976     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0952-1976(99)00037-8     Document Type: Article

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