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Volumn 17, Issue 5, 2013, Pages 30-38

Casebook: A cloud-based system of engagement for case management

Author keywords

case management; collaborative computing; flexible processes; knowledge management and reuse

Indexed keywords

CASE MANAGEMENT; COLLABORATION TECHNOLOGY; FLEXIBLE PROCESS; INFORMATION LOSS; KNOWLEDGE WORKERS; STATE OF THE ART; TRACKING PROCESS; WORK PRACTICES;

EID: 84884560445     PISSN: 10897801     EISSN: None     Source Type: Journal    
DOI: 10.1109/MIC.2013.58     Document Type: Article
Times cited : (9)

References (10)
  • 2
    • 84898611599 scopus 로고    scopus 로고
    • tech. report G00235833, Gartner, June 2012
    • J.B. Hill, The Case for Case Management Solutions, tech. report G00235833, Gartner, June 2012; http://info.micro pact.com/the-case-for-case-management-solutions.
    • The Case for Case Management Solutions
    • Hill, J.B.1
  • 3
    • 84884584075 scopus 로고    scopus 로고
    • BP Trends, July
    • "Case Management: Combining Knowledge with Process," BP Trends, July 2009; www.bptrends.com/publicat ionf i les/07-09-WP-CaseMgt-Combining-KnowledgeProcess-White.doc-final.pdf.
    • (2009) Case Management: Combining Knowledge with Process
  • 9
    • 80052800596 scopus 로고    scopus 로고
    • Next best step and expert recommendation for collaborative processes in it service management
    • Proc. 9th Int'l Conf. Business Process Management (BPM 11) Springer
    • H.R. Motahari-Nezhad and C. Bartolini, "Next Best Step and Expert Recommendation for Collaborative Processes in IT Service Management," Proc. 9th Int'l Conf. Business Process Management (BPM 11), LNCS 6896, Springer, 2011, pp. 50-61.
    • (2011) LNCS , vol.6896 , pp. 50-61
    • Motahari-Nezhad, H.R.1    Bartolini, C.2
  • 10
    • 84862963749 scopus 로고    scopus 로고
    • The future of work is play: Global shifts suggest rise in productivity games
    • IEEE
    • R. Smith, "The Future of Work Is Play: Global Shifts Suggest Rise in Productivity Games," Proc. IEEE Games Innovation Conf., IEEE, 2011, pp. 40-43.
    • (2011) Proc. IEEE Games Innovation Conf , pp. 40-43
    • Smith, R.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.