Investigating barriers to knowledge management success: A conceptual modeland a comparative case analysis

Journal of Information and Knowledge Management

Volumn 9, Issue 4, 2010, Pages 303-318

  Benmoussa, Chihab ^a  

^a ÅBO AKADEMI UNIVERSITY   (Finland)

Author keywords

barriers to knowledge management; IT supply driven approach to knowledge management; Knowledge management; synchronised knowledge management

Indexed keywords

EID: 84884502527     PISSN: 02196492     EISSN: None     Source Type: Journal    
DOI: 10.1142/S0219649210002693     Document Type: Article

References (41)

1. Alavi, M and DE Leidner (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1) 107-136.
2. Alavi, M and DE Leidner (1999). Knowledge Management systems issues, challenges and benefits. Communication of the Association of Information Systems, February, 1-36.
3. BenMoussa, C (2009). Impediments of knowledge management. In Proceedings of the IEEE 2009 International Conference on Information Management and Engineering, Kuala Lumpur, April 03-05.
4. Braganza, A and GJ Möllenkrame (2002). Anatomy of a failed knowledge management initiative: Lessons from PharmaCorp's experiences. Knowledge and Process Management, 9(1), 23-33.
5. Buehrer, RE, S Senecal and EP Bolman (2005). Sales force technology usage - reasons, barriers, and support: An exploratory investigation. Industrial Marketing Management, 34, 389-398.
6. Davenport, TH,DWDelong andMC Beers (1998). Successful knowledge management projects. Sloan Management Review, 39(2), 43-57.
7. Davenport, TH and H Glaser (2002). Just-in-time delivery comes to knowledge management. Harvard Business Review, July, 107-111.
8. Desousza, KC (2003). Knowledge management barriers: Why the technology imperative seldom works. Business Horizons, 46(1), 25-29.
9. Du Plessis, M (2005). "Drivers of knowledge management in the corporate environment", International Journal of Information Management, 25, 193-202.
10. Du Plessis, M (2008). What bars organisations from managing knowledge successfully? International Journal of Information Management, 28(4), 285-292.
11. Drucker, P (2003). Interview in Wired Magazine, July/ August, p. 5.
12. Ekbia, H and N Hara (2008). The quality of evidence in knowledge management research: Practitioner versus scholarly literature. Journal of Information Science, 34(1), 110-126.
13. Edvinsson, L and P Sullivan (1996). Developing a model for managing intellectual capital. European Management Journal, 14(4), 356-365.
14. Frappaolo, C (2006). Knowledge management. Capstone publishing.
15. Hansen, MT and N Nohria (1999). What's your strategy for managing knowledge? Harvard Business Review, 106-116.
16. Hult, GTM (2003). An integration of thoughts on knowledge management. Decision Sciences, 34, 189.
17. Kalling, T (2003). Knowledge management and the occasional links with performance. Journal of Knowledge Management, 7(3), 67-81.
18. Keen, PGW (2006). Knowledge mobilization: The challenge for information professionals. In Proceedings of the Asia Pacific Conference on Library & Information Education & Practice (A-LIEP 2006), C Khoo, D Singh and AS Chaudhry (eds.), pp. 1-9, Singapore, 3-6 April 2006.
19. Keen, P and R Mackintosh (2001). The Freedom Economy: Gaining the M-Commerce Edge in the Era of the Wireless Internet. Berkeley, CA: Osborne/Mcgraw-Hill.
20. KPMG, MC (2001). Knowledge Management Research Report, KPMG Website, London.
21. Lang, JC (2001). Managerial concerns in knowledge management. Journal of Knowledge Management, 5(1), 43-59.
22. Levy, Y and TJ Ellis (2006). A system approach to conduct an effective literature review in support of information systems research. Information Science Journal, 9.
23. Lin, C, JY Yeh and SM Tseng (2005). Case study on knowledge-management gaps. Journal of Knowledge Management, 9(3), 36-50.
24. Lorrich, NP Jr, JC Pierce and PC John (1984). 'Knowledge gap' phenomena: Effect of situation-specific and trans-situational factors. Communication Research, 11, 415-435.
25. Lucier, C and J Torsiliera (1997). Why knowledge programs fail. Strategy and Business, 14-28.
26. Lukas, LM and DT Ogilvie (2006). Things are not always what they seem: How reputations, culture and incentives influence knowledge transfer.The LearningOrganisation, 13(1), 7-24.
27. McCann, JE and JH Syke (2004). Strategically integrating knowledge management initiatives. Journal of Knowledge Management, 8(1), 47-63.
28. McKinlay, A (2002), The limits of knowledge management. New Technology, Work and Employment, 17(2), 76-88.
29. Ndedla, ND and ASA Du Toit (2001). Establishing a knowledge management programme for competitive advantage in an enterprise. International Journal of Information Management, 21, 151-165.
30. Nevo, D and YE Chan (2007). A Delphi study of knowledge management systems: Scope and requirements. Information and Management, 44, 583-597.
31. Newell, S (2001). From global knowledge management to internal electronic fences: Contradictory outcomes of intranet development. British Journal of Management, 12(2), 92-106.
32. Riege, A (2005). Three-dozen knowledge-sharing barriers managers must consider. Journal of Knowledge Management, 9(3), 18-35.
33. Sabherwal, R and F Becerra (2003). An empirical study of the effect of knowledge management processes at individual, group and organisational levels. Decision Sciences, 34, 225.
34. Sor, R (2004). Information technology and organisational structure - vindicating theories from the past. Management Decision, 42(2), 316-329.
35. Stewart, TA (1997). Intellectual Capital: The New Wealth of Organisations. New York, NY: Currency Doubleday.
36. Storey, J and E Barnett (2000). Knowledge management initiatives: Learning from failure. Journal of Knowledge Management, 4(2), 145-156.
37. Swan, J (1999). In Scarbrough, H, J Swan (eds.), Case Studies in Knowledge Management, IPD, London.
38. Useem, M (1996). Investor Capitalism: How Money Managers are Changing the Face of Corporate America. New York, NY: Basic Books.
39. Wilson, T (2002). The nonsense of knowledge management. Information Research. Available at http://informationr.net/ir/8-1/paper144.html. Accessed September 10, 2008.
40. Ying, JY, L Sun-Quae and H Chin-Tsang (2006). Knowledge management enablers: A case study. Industrial Management & Data Systems, 106(6), 793-810.
41. Zack, MH (1999). Developing a knowledge strategy. California Management Review, 41(3), 125-145.