Why do users continue using social networking sites? An exploratory study of members in the United States and Taiwan

Information and Management

Volumn 50, Issue 7, 2013, Pages 571-581

  Ku, Yi Cheng ^a   Chen, Rui ^b   Zhang, Han ^c  

^a PROVIDENCE UNIVERSITY   (Taiwan)

^b BALL STATE UNIVERSITY   (United States)

^c GEORGIA INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

Continuance intention; Critical mass; Privacy concerns; Social networking sites; Subjective norms; Uses and gratifications

Indexed keywords

CONTINUANCE INTENTIONS; CRITICAL MASS; PRIVACY CONCERNS; SOCIAL NETWORKING SITES; SUBJECTIVE NORM; USES AND GRATIFICATIONS;

RESEARCH;

SOCIAL NETWORKING (ONLINE);

EID: 84884298179     PISSN: 03787206     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.im.2013.07.011     Document Type: Article

References (76)

1. H.R. Arkes, and C. Blumer The psychology of sunk cost Org. Behav. Hum. Decis. Process. 35 1 1985 124 140
2. N.F. Awad, and M.S. Krishnan The personalization privacy paradox: an empirical evaluation of information transparency and the willingness to be profiled online for personalization MIS Quart. 30 1 2006 13 28 (Pubitemid 44971423)
3. R. Axelrod The Evolution of Cooperation 1984 Basic Books New York
4. K. Baek, A. Holton, D. Harp, and C. Yaschur The links that bind: uncovering novel motivations for linking on facebook CHB 27 6 2011 2243 2248
5. R.K. Baker, and K.M. White Predicting adolescents' use of social networking sites from an extended theory of planned behaviour perspective CHB 26 6 2010 1591 1597
6. R.M. Baron, and D.A. Kenny The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations J. Pers. Soc. Psychol. 51 6 1986 1173 1182
7. I. Benbasat, and H. Barki Quo vadis TAM? J. Assoc. Inform. Syst. 8 4 2007 211 218
8. J.G. Blumler The role of theory in uses and gratifications studies Commun. Res. 6 1 1979 9 36
9. J.G. Blumler, and E. Katz The Uses of Mass Communications: Current Perspectives on Gratifications Research 1974 Sage Publications Beverly Hills, CA
10. D.M. Boyd, and N.B. Ellison Social network sites: definition, history, and scholarship J. Comput.-Mediat. Commun. 13 1 2007 210 230
11. T.A. Carte, and C.J. Russell In pursuit of moderation: nine common errors and their solutions MIS Quart. 27 3 2003 479 501
12. R.T. Cenfetelli, and G. Bassellier Interpretation of formative measurement in information systems research MIS Quart. 33 4 2009 689 707
13. P.Y.K. Chau Cultural differences in diffusion, adoption, and infusion of web 2.0 J. Glob. Inform. Manage. 16 1 2008 pp. i-iii
14. H.G. Chen, C.C. Chen, L. Lo, and S.C. Yang Online privacy control via anonymity and pseudonym: cross-cultural implications Behav. Inform. Technol. 27 3 2008 229 242
15. R. Chen Living a private life in public social networks: an exploration of member self-disclosure Decis. Support Syst. 2013
16. C.M.K. Cheung, and M.K.O. Lee A theoretical model of intentional social action in online social networks Decis. Support Syst. 49 1 2010 24 30
17. W.W. Chin, Frequently asked questions - partial least squares and PLS-graph, Retrieved on 10.09.10, 2000. http://disc-nt.cba.uh.edu/chin/plsfaq/ plsfaq.htm.
18. W.W. Chin Issues and opinion on structural equation modeling MIS Quart. 22 1 1998 7 16
19. W.W. Chin, B.L. Marcolin, and P.R. Newsted A partial least squares latent variable modeling approach for measuring interaction effects: results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study Inform. Syst. Res. 14 2 2003 189 217
20. D. Cohen, How 15 federal executive departments use Facebook, Retrieved on 7.02.12 from AllFacebook, 2011. http://allfacebook.com/facebook-government- b63945.
21. M.R. Davis, Social networking goes to school, Retrieved on 10.02.12 from Digital Directions, 2010. http://www.edweek.org/dd/articles/2010/06/16/ 03networking.h03.html.
22. R.M. Davison, R. Clarke, H.J. Smith, D. Langford, and F.Y. Kuo Information privacy in a globally networked society: implications for IS research Commun. Assoc. Inform. Syst. 12 2003 341 365 (article 22)
23. B. Debatin, J.P. Lovejoy, A.K. Horn, and B.N. Hughes Facebook and online privacy: attitudes, behaviors, and unintended consequences J. Comput.-Mediat. Commun. 15 1 2009 83 108
24. T. Dinev, M. Bellotto, P. Hart, V. Russo, I. Serra, and C. Colautti Privacy calculus model in e-commerce - a study of Italy and the United States Eur. J. Inform. Syst. 15 4 2006 389 402 (Pubitemid 44494838)
25. Facebook, Key Facts, Retrieved on 7.02.12 from Facebook, 2012. http://newsroom.fb.com/Key-Facts.
26. M. Fishbein, and I. Ajzen Belief, Attitude, Intention and Behavior: an Introduction to Theory and Research 1975 Addison-Wesley Reading, MA
27. J. Fogel, and E. Nehmad Internet social network communities: risk taking, trust, and privacy concerns CHB 25 1 2009 153 160
28. D. Gefen, and D.W. Straub Gender differences in the perception and use of e-mail: an extension to the technology acceptance model MIS Quart. 21 4 1997 389 400 (Pubitemid 127709777)
29. S. Geisser The predictive sample reuse method with applications J. Am. Stat. Assoc. 70 350 1975 320 328
30. D. He Taiwanese Facebook Users Claimed a Growth of 3000% 2009 United News Network Taipei, Taiwan
31. C.M. Hoadley, H. Xu, J.J. Lee, and M.B. Rosson Privacy as information access and illusory control: the case of the facebook news feed privacy outcry Electron. Comm. Res. Appl. 9 1 2010 50 60
32. C.L. Hsu, and C.C. Wu Understanding users' continuance of facebook: an integrated model with the unified theory of acceptance and use of technology, expectation disconfirmation model, and flow theory Int. J. Virt. Commun. Soc. Netw. 3 2 2011 1 16
33. T. Hu, R.S. Poston, and W.J. Kettinger Nonadopters of online social network services: is it easy to have fun yet? Commun. Assoc. Inform. Syst. 29 2011 441 458 (article 25)
34. L.A. Jackson, and J.L. Wang Cultural differences in social networking site use: a comparative study of China and the United States CHB 29 3 2013 910 921
35. M. Kagan, 12 Essential Facebook Stats, Retrieved on 7.02.12 from HubSpot State of Inbound Marketing Report, 2011. http://blog.hubspot.com/blog/tabid/ 6307/bid/14715/12-Essential-Facebook-Stats-Data.aspx.
36. B. Kim Understanding antecedents of continuance intention in social-networking services Cyberpsychol. Behav. Soc. Netw. 14 4 2011 199 205
37. Y. Kim, D. Sohn, and S.M. Choi Cultural difference in motivations for using social network sites: a comparative study of American and Korean college students CHB 27 1 2011 365 372
38. Y.C. Ku, T.H. Chu, and C.H. Tseng Gratifications for using CMC technologies: a comparison among SNS, IM, and e-mail CHB 29 1 2013 226 234
39. A. Lenhart, K. Purcell, A. Smith, and K. Zickuhr Social Media & Mobile Internet use among Teens and Young Adults 2010 Pew Internet & American Life Project Washington, DC
40. L. Leung College student motives for chatting on ICQ New Media Soc. 3 4 2001 483 500
41. D. Li, G.J. Browne, and J. Wetherbe Why do internet users stick with a specific web site? A relationship perspective Int. J. Electron. Comm. 10 4 2006 105 141 (Pubitemid 44193848)
42. D. Li, P.Y.K. Chau, and C.V. Slyke A comparative study of individual acceptance of instant messaging in the US and China: a structural equation modeling approach Commun. Assoc. Inform. Syst. 26 2010 85 106 (article 5)
43. C. Liu, J.T. Marchewka, J. Lu, and C.S. Yu Beyond concern - a privacy-trust-behavioral intention model of electronic commerce Inform. Manage. 42 2 2005 289 304
44. J. Lo Privacy concern, locus of control, and salience in a trust-risk model of information disclosure on social networking sites 2010 Americas Conference on Information Systems Lima, Peru
45. O.W.Y. Lo, and L. Leung Effects of gratification-opportunities and gratifications-obtained on preferences of instant messaging and e-mail among college students Telemat. Inform. 26 2 2009 156 166
46. H. Lou, W. Luo, and D. Strong Perceived critical mass effect on groupware acceptance Eur. J. Inform. Syst. 9 2 2000 91 103
47. X. Luo, A. Gurung, and J.P. Shim Understanding the determinants of user acceptance of enterprise instant messaging: an empirical study J. Org. Comput. Electron. Comm. 20 2 2010 155 181
48. J.C. Nunnally Psychometric Theory 1967 McGraw-Hill New York, NY
49. P.A. Pavlou State of the information privacy literature: where are we now and where should we go? MIS Quart. 35 4 2011 977 988
50. C.W. Phang, A. Kankanhalli, and R. Sabherwal Usability and sociability in online communities: a comparative study of knowledge seeking and contribution J. Assoc. Inform. Syst. 10 10 2009 721 747
51. P.M. Podsakoff, S.B. MacKenzie, J.Y. Lee, and N.P. Podsakoff Common method biases in behavioral research: a critical review of the literature and recommended remedies J. Appl. Psychol. 88 5 2003 879 903 (Pubitemid 37239703)
52. C. Posey, P.B. Lowry, T.L. Roberts, and T.S. Ellis Proposing the online community self-disclosure model: the case of working professionals in France and the UK who use online communities Eur. J. Inform. Syst. 19 2 2010 181 195
53. A. Quan-Haase, and A.L. Young Uses and gratifications of social media: a comparison of facebook and instant messaging Bull. Sci. Technol. Soc. 30 5 2010 350 361
54. J. Raacke, and J. Bonds-Raacke Myspace and facebook: applying the uses and gratifications theory to exploring friend-networking sites CyberPsychol. Behav. 11 2 2008 169 174 (Pubitemid 351555927)
55. T. Raykov, and G.A. Marcoulides A First Course in Structural Equation Modeling 2000 Lawrence Erlbaum Associates Mahwah, NJ
56. K. Rouibah, H. Abbas, and S. Rouibah Factors affecting camera mobile phone adoption before e-shopping in the Arab world Technol. Soc. 33 3-4 2011 271 283
57. A.M. Rubin Television uses and gratifications: the interactions of viewing patterns and motivations J. Broadcast. Electron. Media 27 1 1983 37 51
58. T.E. Ruggiero Uses and gratifications theory in the 21st century Mass Commun. Soc. 3 1 2000 3 37
59. N. Shi, C.M. Cheung, M.K. Lee, and H. Chen Gender differences in the continuance of online social networks M.D. Lytras, P. Ordonez de Pablos, E. Damiani, D. Avison, A. Naeve, D.G. Horner, Communications in Computer and Information Science 2009 216 225
60. N. Shi, M.K.O. Lee, C. Cheung, and H. Chen The continuance of online social networks: how to keep people using facebook? Proceedings of the 43rd Hawaii International Conference on System Sciences Honolulu 2010 1 10
61. S.I. Shin, and J. Hall Dianne How do social networking sites users become loyal? A social exchange perspective Thirty Third International Conference on Information Systems Orlando, FL, USA 2012
62. D. Sledgianowski, and S. Kulviwat Using social network sites: the effects of playfulness, critical mass and trust in a hedonic context J. Comput. Inform. Syst. 49 4 2009 74 83
63. A.D. Smock, N.B. Ellison, C. Lampe, and D.Y. Wohn Facebook as a toolkit: a uses and gratification approach to unbundling feature use CHB 27 6 2011 2322 2329
64. T.F. Stafford, M.R. Stafford, and L.L. Schkade Determining uses and gratifications for the Internet Decis. Sci. 35 2 2004 259 288
65. K.A. Stewart, and A.H. Segars An empirical examination of the concern for information privacy instrument Inform. Syst. Res. 13 1 2002 36 49
66. S. Stieger, C. Burger, M. Bohn, and M. Voracek Who commits virtual identity suicide? Differences in privacy concerns, Internet addiction, and personality between facebook users and quitters Cyberpsychol. Behav. Soc. Netw. 2013 http://online.liebertpub.com/doi/abs/10.1089/cyber.2012.0323
67. M. Stone Cross-validatory choice and assessment of statistical predictions J. Roy. Stat. Soc. 36 2 1974 111 147
68. M. Tenenhaus, V.E. Vinzi, Y.M. Chatelin, and C. Lauro PLS path modeling Comput. Stat. Data Anal. 48 1 2005 159 205
69. K.D. Trammell, A. Tarkowski, J. Hofmokl, and A.M. Sapp Rzeczpospolita blogów [republic of blog]: examining polish bloggers through content analysis J. Comput.-Mediat. Commun. 11 3 2006 702 722 (Pubitemid 44393654)
70. H.K. Tsoi, and L. Chen From privacy concern to uses of social network sites: a cultural comparison via user survey 2011 IEEE International Conference on Privacy, Security, Risk, and Trust, and IEEE International Conference on Social Computing Boston, MA 2011 457 464
71. R. van de Schoot, P. Lugtig, and J. Hox A checklist for testing measurement invariance Eur. J. Dev. Psychol. 9 4 2012 486 492
72. C. Van Slyke, V. Ilie, H. Lou, and T. Stafford Perceived critical mass and the adoption of a communication technology Eur. J. Inform. Syst. 16 3 2007 270 283
73. V. Vathanophas, N. Krittayaphongphun, and C. Klomsiri Technology acceptance toward e-government initiative in royal Thai navy Transform. Gov. People Process Policy 2 4 2008 256 282
74. C. Xu, S. Ryan, V. Prybutok, and C. Wen It is not for fun: an examination of social network site usage Inform. Manage. 49 5 2012 210 217
75. H. Xu, T. Dinev, H.J. Smith, and P. Hart Examining the formation of individual's privacy concerns: toward an integrative view Proceedings of International Conference on Information Systems 2008 Paris, France 2008
76. H.L. Yang, and H.K. Chiu Privacy disclosures of web sites in Taiwan J. Inform. Technol. Theory Appl. 4 3 2002 15 42