E-government benchmarking in European Union: A multicriteria extreme ranking approach

IFIP Advances in Information and Communication Technology

Volumn 399, Issue , 2013, Pages 338-348

  Siskos, Eleftherios ^a   Malafekas, Michail ^a   Askounis, Dimitris ^a   Psarras, John ^a  

^a NATIONAL TECHNICAL UNIVERSITY OF ATHENS   (Greece)

Author keywords

Benchmarking; E government; Extreme ranking analysis; Multicriteria analysis; Ordinal regression; Robustness

Indexed keywords

ARTIFICIAL INTELLIGENCE; BENCHMARKING; DECISION SUPPORT SYSTEMS; ELECTRONIC COMMERCE; MATHEMATICAL PROGRAMMING; REGRESSION ANALYSIS; ROBUSTNESS (CONTROL SYSTEMS);

E-GOVERNMENTS; EUROPEAN UNION COUNTRIES; MULTI CRITERIA ANALYSIS; MULTI-CRITERIA EVALUATION; MULTIDIMENSIONAL NATURE; ORDINAL REGRESSION; RANKING ANALYSIS; RANKING APPROACH;

GOVERNMENT DATA PROCESSING;

EID: 84883014134     PISSN: 18684238     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-37437-1_28     Document Type: Conference Paper

References (16)

1. Bannister, F.: The curse of the benchmark: an assessment of the validity and value of e-government comparisons. International Review of Administrative Sciences 73(2), 171-188 (2007)
2. European Commission: Digitizing public services in Europe: Putting ambition into action, 9th benchmark measurement, Directorate General Information Society and Media, Brussels (2010)
3. Figueira, J., Greco, S., Ehrgott, M.: State-of-Art of Multiple Criteria Decision Analysis. Kluwer Academic Publishers, Dortrecht (2005)
4. Greco, S., Mousseau, V., Słowiński, R.: Ordinal regression revisited: Multiple criteria ranking using a set of additive value functions. European Journal of Operational Research 191(2), 416-436 (2008)
5. Greco, S., Słowiński, R., Figueira, J., Mousseau, V.: Robust ordinal regression. In: Ehrgott, M., Figueira, J., Greco, S. (eds.) Trends in Multiple Criteria Decision Analysis, ch. 9, pp. 241-283. Springer, New York (2010)
6. ITU: Measuring the information society: The ICT development index (2009), http://www.itu.int/ITU-D/ict/publications/ idi/2009/material/IDI2009_w5.pdf (retrieved November 10, 2012)
7. Jacquet-Lagrèze, E., Siskos, J.: Assessing a set of additive utility functions for multicriteria decision making. European Journal of Operational Research 10(2), 151-164 (1982)
8. Jacquet-Lagrèze, E., Siskos, J.: Preference disaggregation: 20 years of MCDA experience. European Journal of Operational Research 130, 233-245 (2001)
9. Kadzinski, M., Greco, S., Slowinski, R.: Extreme ranking analysis in robust ordinal regression. Omega 40, 488-501 (2012)
10. Keeney, R.L.: Value-focused thinking: A path to creative decision making. Harvard U.P., London (1992)
11. Keeney, R.L., Raiffa, H.: Decisions with multiple objectives: Preferences and value tradeoffs. John Wiley and Sons, New York (1976)
12. Ojo, A., Janowski, T., Estevez, E.: Determining progress towards e-Government-What are the core indicators? (2007), http://www.iist.unu.edu/newrh/III/1/docs/techreports/ report360.pdf (retrieved November 10, 2012)
13. Rorissa, A., Demissie, D., Pardo, T.: Benchmarking e-Government: A comparison of frameworks for computing e-Government index and ranking. Government Information Quarterly 28, 354-362 (2011)
14. Roy, B.: Méthodologie multicritère d'aide à la décision. Economica, Paris (1985)
15. Siskos, E., Askounis, D., Psarras, J.: Multicriteria decision support for global e-government evaluation, Working paper, Decision Support Systems Laboratory, School of Electrical & Computer Engineering. National Technical University of Athens, Greece (2012)
16. United Nations: E-government survey 2012, E-government for the people (2012), http://www2.unpan.org/egovkb/global_reports/12report.htm (retrieved November 10, 2012)