Work-to-rule: The emergence of algorithmic governance in wikipedia

ACM International Conference Proceeding Series

Volumn , Issue , 2013, Pages 80-89

  Müller Birn, Claudia ^a   Dobusch, Leonhard ^a   Herbsleb, James D ^b  

^a FREIE UNIVERSITÄT BERLIN   (Germany)

^b Carnegie Mellon University   (United States)

Author keywords

Bots; Governance; Qualitative; Software; Wiki; Wikipedia

Indexed keywords

BOTS; GOVERNANCE; QUALITATIVE; WIKI; WIKIPEDIA;

COMMUNICATION; COMPUTER SOFTWARE; RESEARCH;

ALGORITHMS;

EID: 84882281938     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/2482991.2482999     Document Type: Conference Paper

References (39)

1. Y. Benkler. The Wealth of Networks: How Social Production Transforms Markets and Freedom. Yale University Press, 2007.
2. I. Beschastnikh, T. Kriplean, and D. W. McDonald. Wikipedian self-governance in action: Motivating the policy lens. In International Conference on Weblogs and Social Media, 2008.
3. M. Burke and R. Kraut. Mopping up: modeling wikipedia promotion decisions. In Proceedings of the 2008 ACM conference on Computer supported cooperative work, CSCW '08, pages 27-36, New York, NY, USA, 2008. ACM.
4. B. Butler, E. Joyce, and J. Pike. Don't look now, but we've created a bureaucracy: The nature and roles of policies and rules in wikipedia. In Proceeding of the twenty-sixth annual SIGCHI conference on Human factors in computing systems, CHI '08, pages 1101-1110, New York, NY, USA, 2008. ACM.
5. C. R. B. de Souza and D. F. Redmiles. An empirical study of software developers' management of dependencies and changes. In Proceedings of the 30th international conference on Software engineering, ICSE '08, pages 241-250, New York, NY, USA, 2008. ACM.
6. A. Forte and A. Bruckman. Scaling consensus: Increasing decentralization in wikipedia governance. In Hawaii International Conference on System Sciences, page 157, 2008.
7. R. S. Geiger. The social roles of bots and assisted editing programs. In Proceedings of the 5th International Symposium on Wikis and Open Collaboration, WikiSym '09, pages 30:1-30:2, New York, NY, USA, 2009. ACM.
8. R. S. Geiger. The lives of bots. In G. Lovink and N. Tkacz, editors, CRITICAL POINT OF VIEW: A Wikipedia Reader, pages 78-93, Amsterdam, 2011.
9. R. S. Geiger and D. Ribes. The work of sustaining order in wikipedia: The banning of a vandal. In Proceedings of the 2010 ACM conference on Computer supported cooperative work, CSCW '10, pages 117-126, New York, NY, USA, 2010. ACM.
10. R. E. Grinter. Recomposition: Coordinating a web of softwaredependencies. Comput. Supported Coop. Work, 12:297-327, July 2003.
11. A. Halfaker, R. S. Geiger, J. Morgan, and J. Riedl. The rise and decline of an open collaboration system: How wikipedia's reaction to sudden popularity is causing its decline. American Behavioral Scientist, in-press.
12. A. Halfaker and J. Riedl. Bots and cyborgs: Wikipedia's immune system. Computer, 45(3):79-82, Mar. 2012.
13. C. Jensen and W. Scacchi. Governance in open source software development projects: A comparative multi-level analysis. In P. Ågerfalk, C. Boldyreff, J. González-Barahona, G. Madey, and J. Noll, editors, Open Source Software: New Horizons, volume 319 of IFIP Advances in Information and Communication Technology, pages 130-142. Springer, Boston, 2010.
14. A. Kittur, B. Pendleton, and R. E. Kraut. Herding the cats: The influence of groups in coordinating peer production. In Proceedings of the 5th International Symposium on Wikis and Open Collaboration, WikiSym '09, pages 7:1-7:9, New York, NY, USA, 2009. ACM.
15. A. Kittur, B. Suh, B. A. Pendleton, and E. H. Chi. He says, she says: conflict and coordination in wikipedia. In CHI '07: Proceedings of the SIGCHI conference on Human factors in computing systems, pages 453-462, New York, NY, USA, 2007. ACM.
16. P. Laat. Governance of open source software: state of the art. Journal of Management and Governance, 11(2):165-177, May 2007.
17. L. Lessig. Code and other Laws of Cyberspace. Basic Books, New York, 2000.
18. M. Markus. The governance of free/open source software projects: monolithic, multidimensional, or configurational? Journal of Management and Governance, 11:151-163, 2007.
19. E. W. Morrison. Newcomer information seeking: Exploring types, modes, sources, and outcomes. The Academy of Management Journal, 36(3):pp. 557-589, 1993.
20. S. Niederer and J. vanDijck. Wisdom of the crowd or technicity of content? wikipedia as a sociotechnical system. New Media & Society, 12(8):1368-1387, 2010.
21. S. O'Mahony and F. Ferraro. The emergence of governance in an open source community. Academy of Management Journal, 50(5):1079-1106, 2007.
22. E. Ostrom. Collective action and the evolution of social norms. The Journal of Economic Perspectives, 14(3):137-158, 2000.
23. K. Panciera, A. Halfaker, and L. Terveen. Wikipedians are born, not made: a study of power editors on wikipedia. In Proceedings of the ACM 2009 international conference on Supporting group work, GROUP '09, pages 51-60, New York, NY, USA, 2009. ACM.
24. A. Schroeder and C. Wagner. Governance of open content creation: A conceptualization and analysis of control and guiding mechanisms in the open content domain. J. Am. Soc. Inf. Sci. Technol., 63(10):1947-1959, Oct. 2012.
25. S. K. Shah. Motivation, governance, and the viability of hybrid forms in open source software development. Management Science, 52(7):1000-1014, 2006.
26. C. Steiner. Automate this: How Algorithms came to rule our world. Portfolio, 2012.
27. B. Suh, G. Convertino, E. H. Chi, and P. Pirolli. The singularity is not near: slowing growth of wikipedia. In Proceedings of the 5th International Symposium on Wikis and Open Collaboration, WikiSym '09, pages 8:1-8:10, New York, NY, USA, 2009. ACM.
28. M. L. Tushman. Work characteristics and subunit communication structure: A contingency analysis. Administrative Science Quarterly, 24(1):pp. 82-98, 1979.
29. F. B. Viégas, M. Wattenberg, and M. M. McKeon. The hidden order of wikipedia. In Proceedings of the 2nd international conference on Online communities and social computing, OCSC'07, pages 445-454, Berlin, Heidelberg, 2007. Springer-Verlag.
30. Wikipedia. Wikipedia:meinungsbilder/weiterführung der gesichteten versionen. http://de.wikipedia.org/wiki/Wikipedia:Meinungsbilder/ Weiterf%C3%BChrung-der-gesichteten-Versionen, September 2008.
31. Wikipedia. Discussion on administrator re-election votes (in german). http://de.wikipedia.org/w/index.php?title=Wikipedia-Diskussion: Adminwiederwahl&oldid=73644489#abgelaufene-Stimmen, April 2010.
32. Wikipedia. Discussion on obsolete votes (in german). http://de.wikipedia. org/w/index.php?title=Wikipedia-Diskussion:Adminwiederwahl&oldid= 74215389#Obsolete-Voten May 2010.
33. Wikipedia. Request for deleting obsolete votes from re-election pages (in german). http://de.wikipedia.org/wiki/Wikipedia:Bots/Anfragen/Archiv/2010- 1#Entfernen-von-abgelaufenen-Stimmen-auf-Wiederwahlseiten, April 2010.
34. Wikipedia. Wikipedia:flagged revisions/sighted versions. http://en.wikipedia.org/w/index.php?title=Wikipedia:Flagged-revisions/ Sighted-versions&oldid=524673795, November 2012.
35. Wikipedia. Wikipedia is not a democracy. http://en.wikipedia.org/wiki/ Wikipedia:What-Wikipedia-is-not, January 2013.
36. Wikipedia. Wikipedia:pc2012. http://en.wikipedia.org/wiki/Wikipedia: PC2012, January 2013.
37. Wikipedia. Wikipedia:policies and guidelines. http://en.wikipedia.org/ wiki/Wikipedia:Policies-and-guidelines, January 2013.
38. Wikipedia. Wikipedia:polling is not a substitute for discussion. http://en.wikipedia.org/w/index.php?title=Wikipedia:Polling-is-not-a-substitute- for-discussion, January 2013.
39. O. E. Williamson. Strategy research: governance and competence perspectives. Strategic Management Journal, 20(12):1087-1108, 1999.