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Volumn 58, Issue 3, 2013, Pages 165-173

Computational intelligence for the Balanced Scorecard: Studying performance trends of hemodialysis clinics

Author keywords

Balanced Scorecard; Clustering; Dialysis; Health care performance; Markov chains; Self organizing maps

Indexed keywords

BALANCED SCORECARDS; CLUSTERING; COMPUTATIONAL INTELLIGENCE TECHNIQUES; CONTINUOUS QUALITY IMPROVEMENT; KEY PERFORMANCE INDICATORS; PROBABILISTIC FRAMEWORK; QUALITY OF INFORMATION; STATIONARY DISTRIBUTION;

EID: 84880037145     PISSN: 09333657     EISSN: 18732860     Source Type: Journal    
DOI: 10.1016/j.artmed.2013.04.005     Document Type: Article
Times cited : (4)

References (13)
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    • Kaplan R.S., Norton D.P The Balanced Scorecard - measures that drive performance Harvard Business Review 1992, 70(1):71-79.
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    • Kaplan, R.S.1    Norton, D.P.2
  • 3
    • 84986131152 scopus 로고    scopus 로고
    • Business performance measurement - past, present and future
    • Marr B., Schiuma G Business performance measurement - past, present and future Management Decision 2003, 41(8):680-687.
    • (2003) Management Decision , vol.41 , Issue.8 , pp. 680-687
    • Marr, B.1    Schiuma, G.2
  • 9
    • 64449088458 scopus 로고    scopus 로고
    • A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard
    • Wu H.y., Tzeng G.h., Chen Y.h A fuzzy MCDM approach for evaluating banking performance based on Balanced Scorecard Expert Systems With Applications 2009, 36:10135-10147.
    • (2009) Expert Systems With Applications , vol.36 , pp. 10135-10147
    • Wu, H.1    Tzeng, G.2    Chen, Y.3
  • 10
    • 34248578620 scopus 로고    scopus 로고
    • A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan
    • Lee A.H.I., Chen W.c., Chang C.J A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan Expert Systems with Applications 2008, 34:96-107.
    • (2008) Expert Systems with Applications , vol.34 , pp. 96-107
    • Lee, A.H.I.1    Chen, W.2    Chang, C.J.3
  • 11
    • 78650213000 scopus 로고    scopus 로고
    • Model building and estimation strategies for implementing the Balanced Scorecard in health sector
    • Lovaglio P.G Model building and estimation strategies for implementing the Balanced Scorecard in health sector Quality and Quantity 2011, 45(1):199-212.
    • (2011) Quality and Quantity , vol.45 , Issue.1 , pp. 199-212
    • Lovaglio, P.G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.