On the volatility of online ratings: An empirical study

Lecture Notes in Business Information Processing

Volumn 108 LNBIP, Issue , 2012, Pages 77-86

  Leberknight, Christopher S ^a   Sen, Soumya ^a   Chiang, Mung ^a  

^a Princeton University   (United States)

Author keywords

Consumer confidence; decision support; e commerce; online ratings; reputation systems

Indexed keywords

DECISION SUPPORT SYSTEMS; ELECTRONIC COMMERCE;

CONSUMER CONFIDENCE; DECISION SUPPORTS; ONLINE RATING SYSTEMS; ONLINE RATINGS; RATING AGGREGATION; REPUTATION SYSTEMS; SIMPLE EXPONENTIAL SMOOTHING; THEORETICAL MODELING;

ONLINE SYSTEMS;

EID: 84879736333     PISSN: 18651348     EISSN: None     Source Type: Book Series    
DOI: 10.1007/978-3-642-29873-8_8     Document Type: Conference Paper

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