The impact of mobile phones on survey measurement error

Public Opinion Quarterly

Volumn 77, Issue 2, 2013, Pages 586-605

  Lynn, Peter ^b   Kaminska, Olena ^a  

^a UNIVERSITY OF ESSEX   (United Kingdom)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84879657293     PISSN: 0033362X     EISSN: 15375331     Source Type: Journal    
DOI: 10.1093/poq/nfs046     Document Type: Review

References (42)

1. Belli, Robert F., A. Regula Herzog, and John van Howeyk. 1999. "Scale Simplification of Expectations for Survival: Cognitive Ability and the Quality of Survey Responses." Cognitive Technology 4:29-38.
2. Blumberg, Stephen J., and Julian V. Luke. 2007. "Coverage Bias in Traditional Telephone Surveys of Low-Income and Young Adults." Public Opinion Quarterly 71:734-49.
3. Blumberg, Stephen J., Julian V. Luke, Marcie L. Cynamon, and Martin R Frankel. 2008. "Recent Trends in Household Telephone Coverage in the United States." Chapter 3 in Advances in Telephone Survey Methodology, edited by James M. Lepkowski et al., pp. 56-86. New York: Wiley.
4. Bosnjak, Michael, Gottfried Metzger, and Lorenz Gräf. 2010. "Understanding the Willingness to Participate in Mobile Surveys: Exploring the Role of Utilitarian, Affective, Hedonic, Social, Self-Expressive, and Trust-Related Factors." Social Science Computer Review 28:350-70.
5. Brick, J. Michael, Pat D. Brick, Sarah Dipko, Stanley Presser, Clyde Tucker, and Yangyang Yuan. 2007. "Cell Phone Survey Feasibility in the United States: Sampling and Calling Cell Numbers versus Landline Numbers." Public Opinion Quarterly 71:23-29.
6. Brick, J. Michael, Sarah Dipko, Stanley Presser, Clyde Tucker, and Yangyang Yuan. 2006. "Nonresponse Bias in a Dual Frame Sample of Cell and Landline Numbers." Public Opinion Quarterly 70:780-93.
7. Callegaro, Mario, Charlotte Steeh, Trent D. Buskirk, Vasja Vehovar, Vesa Kuusela, and Linda Piekarski. 2007. "Fitting Disposition Codes to Mobile Phone Surveys: Experiences from Studies in Finland, Slovenia, and the USA." Journal of the Royal Statistical Society Series A 170:647-70.
8. Cannell, Charles F., Peter V. Miller, and Lois Oksenberg. 1981. "Research on Interviewing Techniques." In Sociological Methodology 1981, edited by Samuel Leinhardt, pp. 389-437. San Francisco: Jossey-Bass.
9. Couper, Mick P., Eleanor Singer, Frederick G. Conrad, and Robert M. Groves. 2010. "Experimental Studies of Disclosure Risk, Disclosure Harm, Topic Sensitivity, and Survey Participation." Journal of Official Statistics 26:287-300.
10. DeMaio, Theresa J. 1984. "Social Desirability and Survey Measurement: A Review." In Surveying Subjective Phenomena, vol. 2, edited by Charles F. Turner and Elizabeth Martin, pp. 257-82. New York: Russell Sage Foundation.
11. Dipko, Sarah, Pat Brick, J. Michael Brick, and Stanley Presser. 2005. "An Investigation of Response Difference between Cell Phone and Landline Interviews." Paper presented at the Annual Conference of the American Association for Public Opinion Research, Miami Beach, FL, USA.
12. Döring, Nicola. 2009. "Psychological Aspects of Interviewing by Cellular Telephone." Chapter 11 in Mobile Market Research, edited by Emanuel Maxl, Nicola Döring, and Astrid Wallisch. Köln Germany: Herbert von Halem.
13. Fuchs, Marek. 2000. "Nonresponse in a Cellular Phone Survey." Paper presented at the International Social Science Methodology Conference, Köln, Germany.
14. Holbrook, Allyson L., Melanie C. Green, and Jon A. Krosnick. 2003. "Telephone versus Face-to-Face Interviewing of National Probability Samples with Long Questionnaires: Comparisons of Respondent Satisficing and Social Desirability Response Bias." Public Opinion Quarterly 67:79-125.
15. Hyman, Ira E. Jr., S. Matthew Boss, Breanne W. Wise, Kira E. McKenzie, and Jenna M. Caggiano. 2010. "Did You See the Unicycling Clown? Inattentional Blindness while Walking and Talking on a Cell Phone." Applied Cognitive Psychology 24:597-607.
16. Jäckle, Annette, Caroline Roberts, and Peter Lynn. 2006. "Telephone versus Face-to-Face Interviewing: Mode Effects on Data Quality and Likely Causes (Report on Phase II of the ESS-Gallup Mixed-Mode Methodology Project)." ISER Working Paper 2006-41, available at http://www.iser.essex. ac.uk/publications/working-papers/iser/2006-41
17. Jenkins, Cleo R., and Don A. Dillman. 1995. "Towards a Theory of Self-Administered Questionnaire Design." In Survey Measurement and Process Quality, edited by Lars Lyberg et al. New York: Wiley-Interscience.
18. Kaminska, Olena, Allan McCutcheon, and Jaak Billiet. 2010. "Satisficing among Reluctant Respondents in a Cross-National Context." Public Opinion Quarterly 74:956-84.
19. Kellogg, Ronald T. 2007. Fundamentals of Cognitive Psychology. Los Angeles: SAGE Publications.
20. Kennedy, Courtney. 2007. "Evaluating the Effects of Screening for Telephone Service in Dual Frame RDD Surveys." Public Opinion Quarterly 71:750-71.
21. Kennedy, Courtney, and Stephen E. Everett. 2011. "Use of Cognitive Shortcuts in Landline and Cell Phone Surveys." Public Opinion Quarterly 75:336-48.
22. Krosnick, Jon A. 1991. "Response Strategies for Coping with the Cognitive Demands of Attitude Measures in Surveys." Applied Cognitive Psychology 5:213-36.
23. Krosnick, Jon A., Sowmya Narayan, and Wendy R. Smith. 1996. "Satisficing in Surveys: Initial Evidence." In Advances in Survey Research, edited by Marc T. Braverman and Jana Kay Slater, pp. 29-44. San Francisco: Jossey-Bass.
24. Kuusela, Vesa, Mario Callegaro, and Vasja Vehover. 2008. "The Influence of Mobile Telephones on Telephone Surveys." In Advances in Telephone Survey Methodology, edited by James M. Lepkowski et al., pp. 87-112. New York: Wiley.
25. Kuusela, Vesa, and Veijo Notkola. 1999. "Survey Quality and Mobile Phones." Paper presented at the International Conference on Survey Nonresponse, Portland, OR, USA.
26. Kuusela, Vesa, and Matti Simpanen. 2002. "Effects of Mobile Phones on Telephone Survey Practices and Results." Paper presented at the International Conference on Improving Surveys, Copenhagen, available at http://www.websm.org/uploadi/editor/effectsofmobilephonesontelephonesurvey.pdf
27. Lau, Ka-po 2004. "Mobile Phone Surveys in Hong Kong: Methodological Issues and Comparisons with Conventional Phone Surveys." Paper presented at the RC33 Sixth International Conference on Social Science Methodology, Amsterdam.
28. Lavrakas, Paul J., and the AAPOR Cell Phone Task Force. 2010. New Considerations for Survey Researchers When Planning and Conducting RDD Telephone Surveys in the U.S. with Respondents Reached via Cell Phone Numbers, available at http://www.aapor.org
29. Lavrakas, Paul J., Charles D. Shuttles, Charlotte Steeh, and Howard Fienberg. 2007. "The State of Surveying Cell Phone Numbers in the United States: 2007 and Beyond." Public Opinion Quarterly 71:840-54.
30. Lavrakas, Paul J., Trevor N. Tompson, and Robert Benford. 2010. "Investigating Data Quality in Cell Phone Surveying." Paper presented at the Annual American Association for Public Opinion Research Conference, Chicago.
31. Link, Michael, Michael Battaglia, Martin Frankel, Larry Osborn, and Ali Mokdad. 2007. "Reaching the U.S. Cell Phone Generation: Comparison of Cell Phone Survey Results with an Ongoing Landline Telephone Survey." Public Opinion Quarterly 71:814-39.
32. Pew Research Center. 2006. "The Cell Phone Challenge to Survey Research, " available at http://people-press.org/report/276/the-cell-phone- challenge-to-survey-research
33. Schaeffer, Nora Cate. 2000. "Asking Questions about Sensitive Topics: A Selective Overview." In The Science of Self-Report: Implications for Research and Practice, edited by Arthur A. Stone, Jaylan S. Turkkan, Christine A. Bachrach, Jared B. Jobe, Howard S. Kurtzman, and Virginia S. Cain, pp. 105-22. Mahwah, NJ: Lawrence Erlbaum Associates.
34. Schneiderat, Gotz, and Sabine Häder. 2007. "Anlage und Vorstudien des DFG-Projektes 'Telefonbefragungen in der Allgemeinbevö lkerung über das Mobilfunknetz.' " In Mobilfunktelefonie-Eine Herausforderung für die Umfrageforschung, edited by Siegfried Gabler and Sabine Häder. Mannheim, Germany: Gesis.
35. Schwarz, Norbert, Fritz Strack, and Hans J. Hippler. 1991. "The Impact of Administration Mode on Response Effects in Survey Measurement." Applied Cognitive Psychology 5:193-212.
36. Smith, Tom W. 1983. "An Experimental Comparison of Clustered and Scattered Scale Items." Social Psychology Quarterly 46:163-68.
37. Steeh, Charlotte, and Linda Piekarski. 2008. "Accommodating New Technologies: Mobile and VoIP Communication." Chapter 20 in Advances in Telephone Survey Methodology, edited by James M. Lepkowski et al., pp. 423-46. New York: Wiley.
38. Tortora, Robert D., Robert M. Groves, and Emilia Peytcheva. 2008. "Multiplicity-Based Sampling for the Mobile Telephone Population: Coverage, Nonresponse, and Measurement Issues." Chapter 6 in Advances in Telephone Survey Methodology, edited by James M. Lepkowski et al., pp. 133-48. New York: Wiley.
39. Tourangeau, Roger, Lance J. Rips, and Kenneth Rasinski. 2000. The Psychology of Survey Response. Cambridge, UK: Cambridge University Press.
40. Tucker, Clyde, J. Michael Brick, and Brian Meekins. 2007. "Household Telephone Service and Usage Patterns in the United States in 2004: Implications for Telephone Samples." Public Opinion Quarterly 71:3-22.
41. Vehovar, Vasja, Eva Belak, Zenel Batagelj, and Sanja Cikic. 2004. "Mobile Phone Surveys: The Slovenian Case Study." Metodoloski zvezki 1:1-19.
42. Vicente, Paula, Elizabeth Reis, and Maria Santos. 2009. "Using Mobile Phones for Survey Research: A Comparison with Fixed Phones." International Journal of Market Research 51:613-33.