Performance measurement of product returns with recovery for sustainable manufacturing

Robotics and Computer-Integrated Manufacturing

Volumn 29, Issue 6, 2013, Pages 473-483

  Nagalingam, Sev V ^a   Kuik, Swee S ^a   Amer, Yousef ^a  

^a UNIVERSITY OF SOUTH AUSTRALIA   (Australia)

Author keywords

Performance measurement; Product returns management; Supply chain management; Sustainable manufacturing

Indexed keywords

DISPOSAL TO LANDFILLS; IMPACT ON THE ENVIRONMENT; MANUFACTURING LEAD-TIME; PERFORMANCE ATTRIBUTES; PERFORMANCE MEASUREMENTS; PRODUCT RETURNS; QUALITY CHARACTERISTIC; SUSTAINABLE MANUFACTURING;

COST ACCOUNTING; MANUFACTURE; POLLUTION CONTROL; PRODUCTION ENGINEERING; RECOVERY; SUPPLY CHAIN MANAGEMENT; SUSTAINABLE DEVELOPMENT; WAGES;

COST BENEFIT ANALYSIS;

EID: 84879610662     PISSN: 07365845     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.rcim.2013.05.005     Document Type: Article

References (45)

1. R Zuidwijk, and H Krikke Strategic response to EEE returns: product eco-design or new recovery processes? European Journal of Operational Research 191 2008 1206 1222 (Pubitemid 351778641)
2. MW Toffel Strategic management of product recovery California Management Review 46 2004 120 141 (Pubitemid 38396747)
3. H Krikke, II Blanc, and S v.d. Velde Product modularity and the design of closed loop supply chains California Management Review 46 2004 23 39 (Pubitemid 38396744)
4. MA Ilgin, and SM Gupta Environmentally conscious manufacturing and product recovery (ECMPRO): a review of the state of the art Journal of Environmental Management 91 2010 563 591
5. VDR Guide Production planning and control for remanufacturing: industry practice and research needs Journal of Operations Management 18 2000 467 483
6. VDR Guide, TP Harrison, and LNV Wassenhove The challenge of closed-loop supply chains Interfaces 33 2003 3 6
7. SS Kuik, SV Nagalingam, Y Amer. Criticality of product recovery management in sustainable supply chain. In: International conference on mechanical, industrial, and manufacturing engineering, lecture notes in information technology. Melbourne, Australia; 2011. p. 227-231.
8. SS Kuik, SV Nagalingam, Y Amer. A framework of product recovery to improve sustainability in manfuacturing. In: International conference on mechanical, industrial and manufacturing engineering, lecture notes in information technology. Melbourne, Austalia; 2011.
9. D Mollenkopf, I Russo, and R Frankel The returns management process in supply chain strategy International Journal of Physical Distribution & Logistics Management 37 2007 568 592
10. SM Gupta, and AJDF Lambert Environment conscious manufacturing 2008 CRC Press Boca Raton
11. SS Kuik, SV Nagalingam, and Y Amer Sustainable supply chain for collaborative manufacturing Journal of Manufacturing Technology Management 22 2011 984 1001
12. VDR Guide, V Jayaraman, R Srivastava, and WC Benton Supply chain management for recoverable manufacturing systems Interfaces 30 2000 125 142
13. N Ferguson, and J Browne Issues in end-of-life product recovery and reverse logistics Production Planning and Control 12 2001 534 547 (Pubitemid 35395074)
14. B Sundarakani, Rd. Souza, M Goh, SM Wagner, and S Manikandan Modeling carbon footprints across supply chain International Journal of Production Economics 128 2010
15. K Das, AH Chowdhury, Designing a reverse logistics network for optimal collection, recovery and quality-based product-mix planning. International Journal of Production Economics, (2011).
16. A Gottberg, J Morris, S Pollard, C Mark-Herbert, and M Cook Producer responsibility, waste minimisation and the WEEE Directive: case studies in eco-design from the European lighting sector Science of The Total Environment 359 2006 38 56
17. B Gonzalez, and B Adenso-Diaz A bill of materials-based apporach for end-of-life decision making in design for the environment International Journal of production Research 43 2005 2071 2099 (Pubitemid 41663560)
18. JD Blackburn, VDRG Jr, GC Souza, and LNV Wassenhove Reverse supply chains for commercial returns California Management Review 42 2004 6 22 (Pubitemid 38388104)
19. SS Kuik, SV Nagalingam, Y Amer. Importance of product returns and recovery operations towards sustainability in manufacturing. In: Ninth ANZAM operations, supply chain and services management symposium. Melbourne, Australia; 2011. p. 184-208.
20. S Dowlatshahi Developing a theory of reverse logistics Interfaces 30 2000 143 155
21. J Dong, and G Arndt A review of current research on disassembly sequence generation and computer aided design for disassembly Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture 217 2003 299 312
22. Y Zhao, V Pandey, H Kim, and D Thurston Varying lifecycle lengths within a product take-back portfolio Journal of Mechanical Design 132 2010 091012-10
23. AD Jayal, F Badurdeen, OWD Jr, and IS Jawahir Sustainable manufacturing: modeling and optimisation challenges at the product, process and systems levels CIRP Journal of Manufacturing Science and Technology 2 2010 144 152
24. MM Noor, K Kadirgama, A Ali, MM Rahman, and Z Ghazalli Prediction of end-of-life strategies for househol equipments using artificial intelligent American Journal of Applied Sciences 6 2009 1838 1844
25. S Byggeth, and E Hochschorner Handling trade-offs in ecodesign tools for sustainable product development and procurement Journal of Cleaner Production 14 2006 1420 1430 (Pubitemid 43975768)
26. IH Jaafar, A Venkatachalam, K Joshi, AC Ungureanu, KE Rouch, and OWD Jr. Product design for sustainability: a new assessment methodology and case studies, in environmentally conscious mechanical design 2007 John Wiley & Sons New Jersey 25 65
27. F Badurdeen, D Lyengar, TJ Goldsby, H Metta, and S Gupta Extending total life-cycle thinking to sustainable supply chain design International Journal of Product Lifecycle Management 4 2009 49 67
28. CM Ross, and K Ishii Product end-of-life strategy categorisation design tool Journal of Electronics Manufacturing 9 1999 41 51 (Pubitemid 30567222)
29. K Xing, M Belusko, L Luong, and K Abhary An evaluation model of product upgradeability for remanufacture The International Journal of Advanced Manufacturing Technology 35 2007 1 14 (Pubitemid 47609362)
30. B Hindo. Reverse logistics: from trash to cash. 2008 [cited 2011 5th July]; Available from: 〈http://www.businessweek.com/magazine/content/08-31/ b4094046657076.htm〉.
31. S Kumar, and P Malegeant Strategic alliance in a closed-loop supply chain, a case of manufacturer and eco-non-profit organization Technovation 26 2006 1127 1135 (Pubitemid 44093059)
32. Gutowski TG, Sahni S, Boustani A, Graves Sc. Remanufacturing and energy savings. Environ Sci Technol 2011;45:4540-47.
33. S Wadhwa, J Madaan, and FTS Chan Flexible decision modeling of reverse logistics system: a value adding MCDM approach for alternative selection Robotics and Computer-Integrated Manufacturing 25 2009 460 469
34. WL Ijomah, CA McMahon, GP Hammond, and ST Newman Development of design for remanufacturing guidelines to support sustainable manufacturing Robotics and Computer-Integrated Manufacturing 23 2007 712 719 (Pubitemid 47239336)
35. R Setaputra, and SK Mukhopadhyay A framework for research in reserve logistics International Journal of Logistics Systems and Management 7 2010 19 55
36. CR Carter, and LM Ellram Reverse logistics: a review of the literature and framework for future investigation Journal of Business Logistics 19 1998 85 102 (Pubitemid 128072451)
37. CR Carter, and DS Rogers A framework of sustainable supply chain management: moving towards new theory International Journal of Physical Distribution and Logistics Management 38 2008 360 387
38. Y Amer, L Luong, and S-H Lee Case study: optimising order fulfillment in a global retail supply chain International Journal of Production Economics 127 2009 278 291
39. J Antony, M Kumar, and BR Cho Six sigma in service organisations: benefits, challenges and difficulties, common myths, empirical observation and success factors International Journal of Quality and Reliability Management 24 2007 294 311
40. K Linderman, RG Schroeder, S Zaheer, and AS Choo Six sigma: a goal-theoretic perspective Journal of Operation Management 21 2003 193 203
41. SS Kuik, SV Nagalingam, Y Amer, YP Saw. Implementation of six sigma methodology to improve supply chain network in the context of Malaysian manufacturing industries. In: Eighth international conference on supply chain management and information systems. Hong Kong, China; 2010. p. 707-714.
42. J Antony Is six sigma a management fad or fact? Assembly Automation 27 2007 17 19
43. Y-M Chang On pyrolysis of waste tire: degradation rate and product yields Resources, Conservation and Recycling 17 1996 125 139 (Pubitemid 26242738)
44. DN Smith, LM Harrison, and AJ Simmons A survey of schemes in the United Kingdom collecting plastic bottles for recycling Resources, Conservation and Recycling 25 1999 17 34 (Pubitemid 29067462)
45. MP Groover Automation, production systems, and computer-integrated manufacturing 2008 Pearson Education Inc. Upper Saddle River, NJ