Response to the reviews on bargas-avila et al. (2009) 'intranet satisfaction questionnaire: Development and validation of a questionnaire to measure user satisfaction with the intranet'

Interacting with Computers

Volumn 25, Issue 4, 2013, Pages 304-306

  Orsini, Sébastien ^a   Opwis, Klaus ^a   Bargas Avila, Javier A ^b  

^a UNIVERSITY OF BASEL   (Switzerland)

^b GOOGLE   (Switzerland)

Author keywords

enterprise portal; Intranet; measure; questionnaire; survey; usability; user satisfaction

Indexed keywords

RELIABILITY ANALYSIS; SURVEYING; SURVEYS;

ENTERPRISE PORTALS; MEASURE; QUESTIONNAIRE; USABILITY; USER SATISFACTION;

INTRANETS;

EID: 84879224222     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1093/iwc/iwt012     Document Type: Review

References (5)

1. Bargas-Avila, J.A., Loetscher, J., Orsini, S. and Opwis, K. (2009) Intranet satisfaction questionnaire: development and validation of a questionnaire to measure user satisfaction with the intranet. Comput. Hum. Behav., 25, 1241-1250.
2. Lewis, J.R. (1995) IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Hum. Comput. Interact., 7, 57-78.
3. Lewis, J.R. (2013) Critical Review of 'The Intranet Satisfaction Questionnaire: Development and Validation of a Questionnaire to Measure User Satisfaction with the Intranet'. Interact. Comput., 25, 299-301.
4. Lindgaard, G. and Dudek, C. (2003) What is this evasive beast we call user satisfaction? Interact. Comput., 15, 429-452.
5. McNamara, N. (2013) The Psychometric Approach to User Satisfaction Measurement. Interact. Comput., 25, 294-298.