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Volumn 25, Issue 4, 2013, Pages 294-298

The psychometric approach to user satisfaction measurement

Author keywords

psychometrics; scale development; user satisfaction

Indexed keywords

HUMAN COMPUTER INTERACTION; SURVEYS;

EID: 84879206096     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1093/iwc/iwt014     Document Type: Review
Times cited : (3)

References (12)
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  • 3
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    • Brooke, J.1
  • 4
    • 33751224822 scopus 로고
    • Convergent and discriminant validation by the multitrait-multimethod matrix
    • Campbell, D.T. and Fiske, D.W. (1959) Convergent and discriminant validation by the multitrait-multimethod matrix. Psychol. Bull., 56, 81-105.
    • (1959) Psychol. Bull , vol.56 , pp. 81-105
    • Campbell, D.T.1    Fiske, D.W.2
  • 5
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    • Hornbæk, K.1
  • 8
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    • Kirakowski, J. (2002) Is ergonomics empirical? Ergonomics, 45, 995-997.
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  • 9
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    • Web site interaction satisfaction: Scale development considerations
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  • 10
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  • 11


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.