Critical review of 'the intranet satisfaction questionnaire: Development and validation of a questionnaire to measure user satisfaction with the intranet'

Interacting with Computers

Volumn 25, Issue 4, 2013, Pages 299-301

  Lewis, James R ^a  

^a IBM   (United States)

Author keywords

HCI design and evaluation methods; usability testing; user centered design; user studies

Indexed keywords

PETROLEUM RESERVOIR EVALUATION; SURVEYS; USER CENTERED DESIGN;

CONTENT QUALITIES; CORPORATE INTRANET; CRITICAL REVIEW; HCI DESIGN; USABILITY TESTING; USER SATISFACTION; USER STUDY;

INTRANETS;

EID: 84879197948     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1093/iwc/iwt011     Document Type: Review

References (4)

1. Bargas-Avila, J.A., Lötscher, J., Orsini, S. and Opwis, K. (2009) Intranet satisfaction questionnaire: development and validation of a questionnaire to measure user satisfaction with the intranet. Comput. Hum. Behav., 25, 1241-1250.
2. Cliff, N. (1987) Analyzing Multivariate Data. Harcourt Brace Jovanovich, San Diego.
3. Coovert, M.D. and McNelis, K. (1988) Determining the number of common factors in factor analysis: a review and program. Educ. Psychol. Meas., 48, 687-693.
4. Lewis, J.R. (1995) IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use. Int. J. Hum. Comput. Interact., 7, 57-78.