Improving patient-centered care: Agenda-setting in occupational medicine

Journal of Occupational and Environmental Medicine

Volumn 55, Issue 5, 2013, Pages 479-482

  Kuhle, Carol S ^a   Truitt, Frances ^a   Steffen, Mark ^a   Undavalli, Chaitanya ^c   Wang, Zhen ^c   Montori, Victor M ^b,c   Murad, Mohammad Hassan ^a,c  

^a Division of Preventive Occupational and Aerospace Medicine   (United States)

^b Division of Endocrinology   (United States)

^c MAYO CLINIC   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONTROLLED STUDY; FUNCTIONAL STATUS; HEALTH CARE QUALITY; HEALTH PROGRAM; HEALTH SERVICE; HUMAN; MAJOR CLINICAL STUDY; MEDICAL EDUCATION; NEEDS ASSESSMENT; OCCUPATIONAL HEALTH; OCCUPATIONAL MEDICINE; OUTCOME ASSESSMENT; OUTPATIENT; PATIENT CARE; PATIENT DECISION MAKING; PATIENT PARTICIPATION; PATIENT SATISFACTION; PREVENTIVE MEDICINE; PUBLIC HEALTH; TOTAL QUALITY MANAGEMENT;

HUMANS; OCCUPATIONAL MEDICINE; OFFICE VISITS; PATIENT CARE PLANNING; PATIENT SATISFACTION; PATIENT-CENTERED CARE; QUALITY IMPROVEMENT; QUESTIONNAIRES;

EID: 84879136883     PISSN: 10762752     EISSN: 15365948     Source Type: Journal    
DOI: 10.1097/JOM.0b013e31828dc90a     Document Type: Article

References (19)

1. Committee on Quality of Health Care in America, The Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academies Press; 2001.
2. Heritage J, Robinson JD, Elliott MN, Beckett M, Wilkes M. Reducing patients' unmet concerns in primary care: the difference one word can make. J Gen Intern Med. 2007;22:1429-1433.
3. Epstein RM, Mauksch L, Carroll J, Jaen CR. Have you really addressed your patient's concerns? Fam Pract Manag. 2008;15:35-40.
4. McLean M, Armstrong D. Eliciting patients' concerns: a randomised controlled trial of different approaches by the doctor. Br J Gen Pract. 2004;54:663-666.
5. Rodriguez HP, Anastario MP, Frankel RM, et al. Can teaching agenda-setting skills to physicians improve clinical interaction quality? A controlled intervention. BMC Med Educ. 2008;8:3.
6. Marvel MK, Epstein RM, Flowers K, Beckman HB. Soliciting the patient's agenda: have we improved? JAMA. 1999;281:283-287.
7. Mauksch LB, Dugdale DC, Dodson S, Epstein R. Relationship, communication, and efficiency in the medical encounter: creating a clinical model from a literature review. Arch Intern Med. 2008;168:1387-1395.
8. Yarnall KS, Ostbye T, Krause KM, Pollak KI, Gradison M, Michener JL. Family physicians as team leaders: "time" to share the care. Prev Chronic Dis. 2009;6:A59. Paper presented at: APHA 139th Annual Meeting, Washington, DC; Oct 29-Nov 2,2011. Available at: http://www.apha. org/meetings/AnnualMeeting/.
9. Clottey V, Welch J, Brown C, et al. Incidental Findings Detected Through Occupational Health Surveillance Program. Paper presented at: American Public Health Association Annual Conference; 2011. Available at: http://cph.uiowa.edu/ IowaFWP/documents/Incidental.Findings.Detected. Through.Occupational.Health. Surveillance.Program.pdf.
10. Davidoff F, Batalden P, Stevens D, Ogrinc G, Mooney SE. Publication guidelines for quality improvement studies in health care: evolution of the SQUIRE project. BMJ. 2009;338:a3152.
11. Varkey P, Reller MK, Resar RK. Basics of quality improvement in health care. Mayo Clin Proc. 2007;82:735-739.
12. Baker R. Development of a questionnaire to assess patients' satisfaction with consultations in general practice. Br J Gen Pract. 1990;40:487-490.
13. Middleton JF, McKinley RK, Gillies CL. Effect of patient completed agenda forms and doctors' education about the agenda on the outcome of consultations: randomised controlled trial. BMJ. 2006;332:1238-1242.
14. Brock DM, Mauksch LB, Witteborn S, Hummel J, Nagasawa P, Robins LS. Effectiveness of intensive physician training in upfront agenda-setting. J Gen Intern Med. 2011;26:1317-1323.
15. Mauksch L, Hillenburg L, Robins L. The Establishing Focus protocol: training for collaborative agenda-setting and time management in the medical interview. Families Systems Health. 2001;19:147-157.
16. Glasziou P, Ogrinc G, Goodman S. Can evidence-based medicine and clinical quality improvement learn from each other? BMJ Qual Saf. 2011;20(suppl 1):i13-i17.
17. Shojania KG, Grimshaw JM. Evidence based quality improvement: the state of the science. Health Aff. 2005;24:138-150.
18. Nabhan M, Elraiyah T, Murad M. Teaching the contrasting paradigms of evidence-based medicine and quality improvement in residency. Int Soc Evidence-Based Health Care Newsl. 2011;4:5-6.
19. Kermott CA, Kuhle CS, Faubion SS, Johnson RE, Hensrud DD, Murad MH. The diagnostic yield of the first episode of a periodic health evaluation: a descriptive epidemiology study. BMC Health Serv Res. 2012;12:137.