Human Factors and Ergonomic Methods

Handbook of Human Factors and Ergonomics: Fourth Edition

Volumn , Issue , 2012, Pages 298-329

  Jacko, Julie A ^a,b   Yi, Ji Soo ^c   Sainfort, François ^b   Mcclellan, Molly ^b  

^a UNIVERSITY OF MINNESOTA   (United States)

^b UNIVERSITY OF MINNESOTA   (United States)

^c SCHOOL OF INDUSTRIAL ENGINEERING   (United States)

Author keywords

Descriptive methods; HF E research process; Human factors and ergonomic methods; Next steps in method selection; Working with humans, research participants

Indexed keywords

EID: 84878923382     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9781118131350.ch10     Document Type: Chapter

References (85)

1. Agha, S.R. (2010), School furniture match to students' anthropometry in the Gaza Strip, Ergonomics. 2010; 53 (3): 344-54.
2. American Psychological Association (2010), "Ethical Principles of Psychologists and Code of Conduct 2010 Amendments," available: http://www.apa.org/ethics/code/ index.aspx, accessed September 27, 2010.
3. Arditi, A. (2004), "Adjustable Typography: An Approach to Enhancing Low Vision Text Accessibility," Ergonomics, Vol. 47, No. 5, pp. 469-482.
4. Arleck, P. L., and Settle, R. B. (1995), The Survey Research Handbook, Irwin, Chicago.
5. Barlow, D. H., and Nock, M. K. (2009), "Why Can't We Be More Idiographic in Our Research?" Perspectives on Psychological Science, Vol. 4, No. 1, pp. 19-21.
6. Bisantz, A. M., and Pritchett, A. R. (2003), "Measuring the Fit between Human Judgments and Automated Alerting Algorithms: A Study of Collision Detection," Human Factors, Vol. 45, No. 2, pp. 266-280.
7. Bolton, M.L., and Bass, E.J. (2009), "A Method for the Formal Verification of Human-Interactive Systems," Human Factors and Ergonomics Society Annual Meeting Proceedings, Vol. 53, No. 12, pp. 764-768.
8. Box, G. E., Hunter, W. G., and Hunter, J. S. (1978), Statistics for Experimenters: An Introduction to Design, Data Analysis, and Model Building, Wiley, New York.
9. Byrne, M. D. (2001), "ACT-R/PM and Menu Selection: Applying a Cognitive Architecture to HCI," International Journal of Human-Computer Studies, Vol. 55, pp. 41-84.
10. Card, S., Moran, T., and Newell, A. (1983), The Psychology of Human-Computer Interaction, Lawrence Erlbaum Associates, Mahwah, NJ.
11. Carpenter, B. D. and Buday, S. (2007). Computer use among older adults in a naturally occurring retirement community. Comput. Hum. Behav., 23: 3012-3024.
12. Cohen, R. J., and Swerdlik, M. (2002), Psychological Testing and Assessment: An Introduction to Tests and Measurement, 5th ed., McGraw-Hill, Burr Ridge, IL.
13. Committee on Human Factors (1983), Research Needs for Human Factors, Commission on Behavioral and Social Sciences and Education, National Academy of Sciences, Washington DC.
14. Creswell, J. R. (2009), Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, Sage Publications, Los Angeles, CA.
15. Danuser, B., Moser, D., Vitale-Sethre, T., Hirsig, R., and Krueger, H. (2003), "Performance in a Complex Task and Breathing under Odor Exposure," Human Factors, Vol. 45, No. 4, pp. 549-562.
16. Donderi, D. C., Niall, K. K., Fish, K., and Goldstein, B. (2010), "Effects of Screen Resolution and Training Variation on a Simulated Flight Control Task," in Vision and Displays for Military and Security Applications, K. Niall, Ed., Springer, New York, Chapter~11, pp. 141-161.
17. Drury, C. G. (2005), "Designing Ergonomic Studies and Experiments," in Evaluation of Human Work, 3rd ed., J. R. Wilson and E. N. Corlett, Eds., Taylor & Francis, Bristol, PA, pp. 113-140.
18. Fitts, P. M. (1954), "The Information Capacity of the Human Motor System in Controlling the Amplitude of Movement," Journal of Experimental Psychology, Vol. 47, No. 6 pp. 381-391.
19. Ford, J. M., and Wood, L. E. (1996), "An Overview of Ethnography and System Design," in Field Methods Casebook for Software Design, D. Wixon and J. Ramey, Eds., Wiley Computer Publishing, New York, pp. 269-282.
20. Fu, L., and Salvendy, G. (2002), "The Contribution of Apparent and Inherent Usability to a User's Satisfaction in a Searching and Browsing Task on the Web," Ergonomics, Vol. 45, No. 6, pp. 415-424.
21. Gawron, V. J. (2000). Human performance measures handbook. Mahwah, NJ: Lawrence Erlbaum Associates.
22. Gawron, V. J. (2008), Human Performance, Workload, and Situational Awareness Measures Handbook, Taylor & Francis Group, Boca Raton, FL.
23. Gillespie, R. (1991), Manufacturing Knowledge: A History of the Hawthorne Experiments, Cambridge University Press, New York.
24. Gould, J. E. (2002), Concise Handbook of Experimental Methods for the Behavioral and Biological Sciences, CRC Press, Boca Raton, FL.
25. Groves, R. M., Fowler, F. J., Couper, M. P., Lepkowski, J. M., and Singer, E. (2009), Survey Methodology, Wiley Hoboken, NJ.
26. Hancock, H. E., Fisk, A. D., and Rogers, W. A. (2005). "Comprehending Product Warning Information: Age-Related Effects and the Roles of Memory, Inferencing, and Knowledge," Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 47, No.2, pp. 219-234.
27. Holtzblatt, K., and Beyer, H. (1996), "Contextual Design: Principles and Practice," in Field Methods Casebook for Software Design, D. Wixon and J. Ramey, Eds., Wiley Computer Publishing, New York, pp. 301-354.
28. Hsiao, H., Long, D., and Snyder, K. (2002), "Anthropometric Differences among Occupational Groups," Ergonomics, Vol. 45, No. 2, pp. 136-152.
29. Jacko, J. A., Moloney, K. P., Kongnakorn, T., Barnard, L., Edwards, P., Lenard, V. K., Sainfort, F., and Scott, I. U. (2005), "Multimodal Feedback as a Solution to Ocular Disease-Based User Performance Decrements in the Absence of Functional Visual Loss," International Journal of Human-Computer Interaction, Vol. 18, No. 2, pp. 183-218.
30. Jainta, S., Jaschinski, W., and Baccino, T. (2004), "No Evidence for Prolonged Latency of Saccadic Eye Movements Due to Intermittent Light of a CRT Computer Screen," Ergonomics, Vol. 47, No. 1, pp. 105-114.
31. Juul-Kristensen, B., Laursen, B., Pilegaard, M., and Jensen, B. R. (2004), "Physical Workload during Use of Speech Recognition and Traditional Computer Input Devices," Ergonomics, Vol. 47, No. 2, pp. 119-133.
32. Kanis, H. (2000), "Questioning Validity in the Area of Ergonomics/ Human Factors," Ergonomics, Vol. 43, No. 12, pp. 1947-1965.
33. Kantowitz, B. H. (1992), "Selecting Measures for Human Factors Research," Human Factors, Vol. 34, No. 4, pp. 387-398.
34. Karrer, K., and Roetting, M. (2007), "Effects of Driver Fatigue Monitoring - An Expert Survey," in Engineering Psychology and Cognitive Ergonomics, Vol. 4562 of Lecture Notes in Computer Science, D. Harris, Ed., Springer, Berlin/Heidelberg, pp. 324-330.
35. Lee, J. D., Cassano-Pinché, A., and Vicente, K. J. (Winter 2005), "Bibliometric Analysis of Human Factors (1970-2000): A Quantitative Description of Scientific Impact," Human Factors: The Journal of the Human Factors and Ergonomics Society, Vol. 47, No. 4, pp. 753-766.
36. Lees, M. N., and Lee, J. D. (2007), "The Influence of Distraction and Driving Context on Driver Response to Imperfect Collision Warning Systems," Ergonomics, Vol. 50, No. 8, pp. 1264-1286.
37. Lin, J.-H., Radwin, R. G., and Richard, T. G. (2003), "Handle Dynamics Predictions for Selected Power Hand Tool Applications," Human Factors, Vol. 45, No. 4, pp. 645-656.
38. MacKenzie, I. S. (1992a), "Fitts' Law as a Research Design Tool in Human-Computer Interaction," Human- Computer Interaction, Vol. 7, No. 1992, pp. 91-139.
39. MacKenzie, I. S. (1992b), "Extending Fitts' Law to Two Dimensional Tasks," in Human Factors in Computing Systems, ACM Press, New York, pp. 219-226.
40. Meister, D. (1971), Human Factors: Theory and Practice, Wiley-Interscience, New York.
41. Meister, D. (2004), Conceptual Foundations of Human Factors Measurement, Lawrence Erlbaum Associates, Mahwah, NJ.
42. Menard, S. (2002), Longitudinal Research, 2nd ed., Sage Publications, Newbury Park, CA.
43. Mendonca, D., Beroggi, G.E.G., and Wallace, W. A. (2001), "Decision Support for Improvisation during Emergency Response Operations," International Journal of Emergency Management, Vol. 1, pp. 30-38.
44. Miller D. C.,Salkind, N. J. (2002). Handbook of research design and social measurement (6th ed.). Thousand Oaks, CA: Sage
45. Mirka, G. A., Kelaher, D. P., Nay, D. T., and Lawrence, B. M. (2000), "Continuous Assessment of Back Stress (CABS): A New Method to Quantify Low-Back Stress in Jobs with Variable Biomechanical Demands," Human Factors, Vol. 42, No. 2, pp. 209-225.
46. Miro, E., Cano, M. C., Espinosa-Fernandez, L., and Buela- Casal, G. (2003), "Time Estimation during Prolonged Sleep Deprivation and Its Relation to Activation Measures," Human Factors, Vol. 45, No. 1, pp. 148-159.
47. Mykityshyn, A. L., Fisk, A. D., and Rogers, W. A. (2002), "Learning to Use a Home Medical Device: Mediating Age-Related Differences with Training," Human Factors, Vol. 44, No. 3, pp. 354-364.
48. Nembhard, D. A. (2000), "The Effects of Task Complexity and Experience on Learning and Forgetting: A Field Study," Human Factors, Vol. 42, No. 2, pp. 272-286.
49. "Nuremberg Code (1947)" (1996), British Medical Journal, Vol. 313, No. 7070, p. 1448.
50. Office for Human Research Protections (1979), "The Belmont Report," available: http://ohsr.od.nih.gov/guidelines/belmont.html, accessed May 5, 2005.
51. Panwaree, J., Klaphajone, J., and Kovindha, A. (2009), "Neck Pain in Computer Users: A Study of Ergonomic Factors," Journal of Thai Rehabilitation Medicine, Vol. 19, No. 1, available: http://thailand.digitaljournals.org/index .php/JTRM/article/view/2731/0.
52. Pollatsek, A., and Rayner, K. (1998), "Behavioral Experimentation," in A Companion to Cognitive Science, W. Bechtel and G. Graham, Eds., Blackwell, Malden, MA, pp. 352-370.
53. Pritchett, A. R. (2002), "Human-Computer Interaction in Aerospace," in Handbook of Human-Computer Interaction, J. A. Jacko and A. Sears, Eds., Lawrence Erlbaum Associates, Mahwah, NJ, pp. 861-882.
54. Proctor, R.W., and Vu, K.L. (2010), "Cumulative Knowledge and Progress in Human Factors," Annual Review of Psychology, Vol. 61., pp. 623-651.
55. Ramcharan, D. (2001), "Ergonomic Redesign of a Hanging Table for Poultry Processing," in Applied Ergonomics, D. Alexander and R. Rabourn, Eds., Taylor & Francis, New York, pp. 126-134.
56. Rau, P.-L. P., and Salvendy, G. (2001), "Ergonomics of Electronic Mail Address Systems: Related Literature Review and Survey of Users," Ergonomics, Vol. 44, No. 4, pp. 382-401.
57. Rehmann, A. J. (1995), Handbook of Human Performance Measures and Crew Requirements for Flightdeck Research, Federal Aviation Administration, Washington, DC.
58. Riley, J. M., Endsley, M. R., Bolstad, C. A., and Cuevas, H. M. (2006), "Collaborative Planning and Situation Awareness in Army Command and Control," Ergonomics, Vol. 49, No. 12, pp. 1139-1153.
59. Rudmann, D. S., McCarley, J. S., and Kramer, A. F. (2003), "Bimodal Displays Improve Speech Comprehension in Environments with Multiple Speakers," Human Factors, Vol. 45, No. 2, pp. 329-336.
60. Sage, A. P., and Rouse, W. B. (2009), Handbook of Systems Engineering and Management, Wiley, Hoboken, NJ. S
61. Sanders, M. S., and McCormick, E. J. (1993), Human Factors in Engineering and Design, McGraw-Hill, New York
62. Sheridan, T. B. (2002), Humans and Automation: System Design and Research Issues, Wiley, New York.
63. Shinar, D. (2000), "Fleet Study Evaluation of an Advance Brake Warning System," Human Factors, Vol. 42, No. 3, pp. 482-489.
64. Shinar, D., Dewar, R. E., Summala, H., and Zakowska, L. (2003), "Traffic Sign Symbol Comprehension: A Cross- Cultural Study," Ergonomics, Vol. 46, No. 15, pp. 1549-1565.
65. Simeonov, P. I., Hsiao, H., Dotson, B. W., and Ammons, D. E. (2003), "Control and Perception of Balance at Elevated and Sloped Surfaces," Human Factors, Vol. 45, No. 1, pp. 136-147.
66. Singer, S. J., Rosen, A., Zhao, S., Ciavarelli, A. P., and Gaba, D. M. (2010), "Comparing Safety Climate in Naval Aviation and Hospitals: Implications for Improving Patient Safety," Health Care Management Review, Vol. 35, No. 2, pp. 134-46
67. Smith, R. A. and Davis, S. F. (2008) The Changing Face of Research Methods, in Handbook of Research Methods in Experimental Psychology (ed S. F. Davis), Blackwell Publishing Ltd, Oxford, UK. doi:10.1002/ 9780470756973.ch6
68. Smith, W., and Dowell, J. (2000), "A Case-Study of Coordinative Decision-Making in Disaster Management," Ergonomics, Vol. 43, No. 8, pp. 1153-1166.
69. Stanney, K. M., Hale, K. S., Nahmens, I., and Kennedy, R. S. (2003), "What to Expect from Immersive Virtual Environment Exposure: Influences of Gender, Body Mass Index, and Past Experience," Human Factors, Vol. 45, No. 3, pp. 504-520.
70. Stanton, N. A., and Young, M. A. (1999), A Guide to Methodology in Ergonomics, Taylor & Francis, New York.
71. Stanton, N. A., Salmon, P. M., Walker, G. H, Baber, C., and Jenkins, D. P. (2005), Human Factors Methods: A Practical Guide for Engineering and Design, TJ International, Padstow, Cornwall.
72. U.S. Department of Energy (2004), "DOE Openness: Human Radiation Experiments," available: http://tis.eh.doe.gov/ ohre/, accessed May 5, 2005.
73. U.S. Department of Health and Human Services (2009), "Code of Federal Regulations, Part 46: Protection of Human Subjects," available: http://www.hhs.gov/ohrp/humansubjects/guidance/45cfr46.htm, accessed September 27, 2010.
74. van der Linden, D., Frese, M., and Sonnentag, S. (2003), "The Impact of Mental Fatigue on Exploration in a Complex Computer Task: Rigidity and Loss of Systematic Strategies," Human Factors, Vol. 45, No. 3, pp. 483-494.
75. Vitense, H. S., Jacko, J. A., & Emery, V. K. (2003). Multimodal feedback: An assessment of performance and mental workload. Ergonomics, 46 , 68-87.
76. Vogels, I. M. (2004), "Detection of Temporal Delays in Visual- Haptic Interfaces," Human Factors, Vol. 46, No. 1, pp. 118-134.
77. Weimer, J. (1995), "Developing a Research Project," in Research Techniques in Human Engineering, J. Weimer, Ed., Prentice Hall, Englewood Cliffs, NJ, pp. 35-54.
78. Wickens, C. D., Lee, J. D., Liu, Y., and Gordon-Becker, S. (2003a), An Introduction to Human Factors Engineering, Prentice Hall, Englewood Cliffs, NJ.
79. Wickens, C. D., Goh, J., Helleberg, J., Horrey, W. J., and Talleur, D. A. (2003b), "Attentional Models of Multitask Pilot Performance Using Advanced Display Technology," Human Factors, Vol. 45, No. 3, pp. 360-380.
80. Williges, R. C. (1995), "Review of Experimental Design," in Research Techniques in Human Engineering, J. Weimer, Ed., Prentice Hall, Englewood Cliffs, NJ, pp. 49-71.
81. Wilson, J. R., and Corlett, E. N. (2005). Evaluation of Human Work , Taylor & Francis Group, Boca Raton, FL.
82. Wixon, D., and Ramey, J. (1996), Field Methods Casebook for Software Design,Wiley Computer Publishing, New York.
83. Wobbrock, J. O., Myers, B. A., and[check] Aung, H. H. (2008). The performance of hand postures in front- and backof- device interaction for mobile computing. International Journal of Human-Computer Studies, 66 (12), 857-875. doi:DOI: 10.1016/j.ijhcs.2008.03.004
84. Woods, L. (1996), "The Ethnographic Interviews in User Centered Work/Task Analysis," in Field Methods Casebook for Software Design, D. Wixon and J. Ramey, Eds., Wiley Computer Publishing, New York, pp. 35-56.
85. World Medical Association (2002), "Police: World Medical Association Declaration of Helsinki Ethical Principles for Medical Research Involving Human Subjects," available: http://www.wma.net/e/policy/b3.htm, accessed June 23, 2004.