The effect of community pharmacy-based interventions on patient health outcomes: A systematic review

Medical Care Research and Review

Volumn 70, Issue 3, 2013, Pages 235-266

  Blalock, Susan J ^a   Roberts, Andrew W ^a   Lauffenburger, Julie C ^a   Thompson, Trey ^a   O'Connor, Shanna K ^a  

^a UNIVERSITY OF NORTH CAROLINA   (United States)

Author keywords

community pharmacies; direct patient care; pharmacists; systematic review

Indexed keywords

ANTIRETROVIRUS AGENT; HEMOGLOBIN A1C; VACCINE;

BLOOD PRESSURE REGULATION; DRUG THERAPY; GLUCOSE BLOOD LEVEL; HEALTH CARE UTILIZATION; HEALTH SERVICE; HUMAN; LIPID BLOOD LEVEL; LUNG DISEASE; PATIENT CARE; PATIENT SAFETY; PHARMACEUTICAL CARE; PHARMACIST; QUALITY OF LIFE; RANDOMIZED CONTROLLED TRIAL (TOPIC); REVIEW; SELF CARE; SYSTEMATIC REVIEW; TREATMENT OUTCOME;

COMMUNITY PHARMACIES; DIRECT PATIENT CARE; PHARMACISTS; SYSTEMATIC REVIEW;

COMMUNITY PHARMACY SERVICES; HUMANS; PATIENT OUTCOME ASSESSMENT; PHARMACIES; PROFESSIONAL ROLE;

EID: 84877836943     PISSN: 10775587     EISSN: 15526801     Source Type: Journal    
DOI: 10.1177/1077558712459215     Document Type: Review

References (64)

1. American Geriatrics Society 2012 Beers Criteria Update Expert Panel. American Geriatrics Society updated Beers Criteria for potentially inappropriate medication use in older adults. Journal of the American Geriatrics Society. 2012 ; 60: 616-631
2. Ascione F. J., Brown G. H., Kirking D. M.. Evaluation of a medication refill reminder system for a community pharmacy. Patient Education and Counseling. 1985 ; 7: 157-165
3. Berringer R., Shibley M. C., Cary C. C., Pugh C. B., Powers P. A., Rafi J. A.. Outcomes of a community pharmacy-based diabetes monitoring program. Journal of the American Pharmacists Association (Wash). 1999 ; 39: 791-797
4. Blalock S. J.. The theoretical basis for practice-relevant medication use research: Patient-centered/behavioral theories. Research in Social & Administrative Pharmacy. 2011 ; 7: 317-329
5. Blalock S. J., Casteel C., Roth M. T., Ferreri S., Demby K. B., Shankar V.. Impact of enhanced pharmacologic care on the prevention of falls: A randomized, controlled trial. American Journal of Geriatric Pharmacotherapy. 2010 ; 8: 428-440
6. Chisholm-Burns M. A., Kim Lee J., Spivey C. A., Slack M., Herrier R. N., Hall-Lipsy E.,⋯Wunz T.. US pharmacists' effect as team members on patient care: Systematic review and meta-analyses. Medical Care. 2010 ; 48: 923-933
7. Chrischilles E. A., Carter B. L., Lund B. C., Rubenstein L. M., Voelker M. D., Park T.-R., Kuehl A. K.. Evaluation of the Iowa Medicaid pharmaceutical case management program. Journal of the American Pharmacists Association. 2004 ; 44: 337-349
8. Cipolle R. J., Strand L. M., Morley P. C. Pharmaceutical care practice. New York, NY: McGraw-Hill ; 1998 :
9. Cooksey J. A., Knapp K. K., Walton S. M., Cultice J. M.. Challenges to the pharmacist profession from escalating pharmaceutical demand. Health Affairs. 2002 ; 21 (5). 182-188
10. Cranor C. W., Bunting B. A., Christensen D. B.. The Asheville Project: Long-term clinical and economic outcomes of a community pharmacy diabetes care program. Journal of the American Pharmacists Association (Wash). 2003 ; 43: 173-184
11. Cranor C. W., Christensen D. B.. The Asheville Project: Short-term outcomes of a community pharmacy diabetes care program. Journal of the American Pharmacists Association (Wash). 2003 ; 43: 149-159
12. DeVellis R. F., Blalock S. J. Chronic physical illness: Self-management and behavioural interventions. Newman S. Steed E. Mulligan K., ed. London, England: McGraw-Hill ; 2008: 148-167.
13. DiMatteo M. R.. Variations in patients' adherence to medical recommendations: A quantitative review of 50 years of research. Medical Care. 2004 ; 42: 200-209
14. DiMatteo M. R., Giordani P. J., Lepper H. S., Croghan T. W.. Patient adherence and medical treatment outcomes: A meta-analysis. Medical Care. 2002 ; 40: 794-811
15. Doucette W. R., Witry M. J., Farris K. B., McDonough R. P.. Community pharmacist-provided extended diabetes care. Annals of Pharmacotherapy. 2009 ; 43: 882-889
16. Ernst F. R., Grizzle A. J.. Drug-related morbidity and mortality: Updating the cost-of-illness model. Journal of the American Pharmacists Association (Wash). 2001 ; 41: 192-199
17. Fincham J. E., Wallace I. A.. Ticlopidine compliance enhancement: A community pharmacy based study. Journal of Pharmacoepidemiology. 2000 ; 8: 51-66
18. Fisher J. D., Fisher W. A., Williams S. S., Malloy T. E.. Empirical tests of an information-motivation-behavioral skills model of AIDS-preventive behavior with gay men and heterosexual university students. Health Psychology. 1994 ; 13: 238-250
19. Flack J. M., Grimm R. H. Health Status Questionnaire 2.0. Bloomington, MN: Health Outcomes Institute ; 1993 :
20. Gazmararian J., Jacobson K. L., Pan Y., Schmotzer B., Kripalani S.. Effect of a pharmacy-based health literacy intervention and patient characteristics on medication refill adherence in an urban health system. Annals of Pharmacotherapy. 2010 ; 44: 80-87
21. Glanz K., Bishop D. B.. The role of behavioral science theory in development and implementation of public health interventions. Annual Review of Public Health. 2010 ; 31: 399-418
22. Grabenstein J. D., Guess H. A., Hartzema A. G., Koch G. G., Konrad T. R.. Effect of vaccination by community pharmacists among adult prescription recipients. Medical Care. 2001 ; 39: 340-348
23. Gurwitz J. H., Rochon P.. Improving the quality of medication use in elderly patients: A not-so-simple prescription. Archives of Internal Medicine. 2002 ; 162: 1670-1672
24. Hirsch J. D., Gonzales M., Rosenquist A., Miller T. A., Gilmer T. P., Best B. M.. Antiretroviral therapy adherence, medication use, and health care costs during 3 years of a community pharmacy medication therapy management program for Medi-Cal beneficiaries with HIV/AIDS. Journal of Managed Care Pharmacy. 2011 ; 17: 213-223
25. Hirsch J. D., Oen A., Robertson S., Nguyen N., Daniels C.. Patient request for pharmacist counseling and satisfaction: Automated prescription delivery system versus regular pick-up counter. Journal of the American Pharmacists Association. 2009 ; 49: 73-77
26. Hirsch J. D., Rosenquist A., Best B. M., Miller T. A., Gilmer T. P.. Evaluation of the first year of a pilot program in community pharmacy: HIV/AIDS medication therapy management for Medi-Cal beneficiaries. Journal of Managed Care Pharmacy. 2009 ; 15: 32-41
27. Hohl C. M., Nosyk B., Kuramoto L., Zed P. J., Brubacher J. R., Abu-Laban R. B.,⋯Sobolev B.. Outcomes of emergency department patients presenting with adverse drug events. Annals of Emergency Medicine. 2011 ; 58: 270-279
28. Priority areas for national action: Transforming health care quality. Washington, DC: National Academies Press ; 2003 :
29. John E. J., Vavra T., Farris K., Currie J., Doucette W., Button-Neumann B.,⋯Bullock T.. Workplace-based cardiovascular risk management by community pharmacists: Impact on blood pressure, lipid levels, and weight. Pharmacotherapy. 2006 ; 26: 1511-1517
30. Juniper E. F., Guyatt G. H., Epstein R. S., Ferrie P. J., Jaeschke R., Hiller T. K.. Evaluation of impairment of health related quality of life in asthma: Development of a questionnaire for use in clinical trials. Thorax. 1992 ; 47: 76-83
31. Kellerman R., Kirk L.. Principles of the patient-centered medical home. American Family Physician. 2007 ; 76: 774-775
32. Kelly S., Melnyk B. M., Belyea M.. Predicting physical activity and fruit and vegetable intake in adolescents: A test of the information, motivation, behavioral skills model. Research in Nursing & Health. 2012 ; 35: 146-163
33. Kohn L. T., Corrigan J. M., Donaldson M. S. To err is human: Building a safer health system. Washington, DC: National Academies Press ; 2000 :
34. Kradjan W. A., Schulz R., Christensen D. B., Stergachis A., Sullivan S., Fullerton D. S.,⋯Schneider G.. Patients' perceived benefit from and satisfaction with asthma-related pharmacy services. Journal of the American Pharmacists Association(Wash). 1999 ; 39: 658-666
35. Krueger K. P., Berger B. A., Felkey B.. Medication adherence and persistence: A comprehensive review. Advances in Therapy. 2005 ; 22: 313-356
36. MacKeigan L. D., Larson L. J.. Development and validation of an instrument to measure patient satisfaction with pharmacy services. Medical Care. 1989 ; 27: 522-536
37. McGlynn E. A., Asch S. M., Adams J., Keesey J., Hicks J., DeCristofaro A., Kerr E. A.. The quality of health care delivered to adults in the United States. New England Journal of Medicine. 2003 ; 348: 2635-2645
38. McKenney J. M., Slining J. M., Henderson H. R., Devins D., Barr M.. The effect of clinical pharmacy services on patients with essential hypertension. Circulation. 1973 ; 48: 1104-1111
39. Health, United States, 2011: With special feature on socioeconomic status and health. Hyattsville, MD: Government Printing Office ; 2012 :
40. Nietert P. J., Tilley B. C., Zhao W., Edwards P. F., Wessell A. M., Mauldin P. D., Polk P.. Two pharmacy interventions to improve refill persistence for chronic disease medications: A randomized, controlled trial. Medical Care. 2009 ; 47: 32-40
41. Nola K. M., Gourley D. R., Portner T. S., Gourley G. K., Solomon D. K., Elam M., Regel B.. Clinical and humanistic outcomes of a lipid management program in the community pharmacy setting. Journal of the American Pharmacists Association (Wash). 2000 ; 40: 166-173
42. Osborn C. Y., Egede L. E.. Validation of an Information-Motivation- Behavioral Skills model of diabetes self-care (IMB-DSC). Patient Education and Counseling. 2010 ; 79: 49-54
43. Osterberg L., Blaschke T.. Adherence to medication. New England Journal of Medicine. 2005 ; 353: 487-497
44. Park J. J., Kelly P., Carter B. L., Burgess P. P.. Comprehensive pharmaceutical care in the chain setting. Journal of the American Pharmacists Association (Wash). 1996 ; 36: 443-451
45. Pinto S. L., Lively B. T., Siganga W., Holiday-Goodman M., Kamm G.. Using the Health Belief Model to test factors affecting patient retention in diabetes-related pharmaceutical care services. Research in Social & Administrative Pharmacy. 2006 ; 2: 38-58
46. Planas L. G., Crosby K. M., Mitchell K. D., Farmer K. C.. Evaluation of a hypertension medication therapy management program in patients with diabetes. Journal of the American Pharmacists Association. 2009 ; 49: 164-170
47. Rivet Amico K.. A situated-Information Motivation Behavioral Skills Model of Care Initiation and Maintenance (sIMB-CIM): An IMB model based approach to understanding and intervening in engagement in care for chronic medical conditions. Journal of Health Psychology. 2011 ; 16: 1071-1081
48. Roberts A. S., Benrimoj S. I., Chen T. F., Williams K. A., Aslani P.. Practice change in community pharmacy: Quantification of facilitators. Annals of Pharmacotherapy. 2008 ; 42: 861-868
49. Samsa G. P., Hanlon J. T., Schmader K. E., Weinberger M., Clipp E. C., Uttech K. M.,⋯Cohen H. J.. A summated score for the Medication Appropriateness Index: Development and assessment of clinimetric properties including content validity. Journal of Clinical Epidemiology. 1994 ; 47: 891-896
50. Shell D. F., Newman I. M., Perry C. M., Folsom A. R.. Changing intentions to use smokeless tobacco: An application of the IMB model. American Journal of Health Behavior. 2011 ; 35: 568-580
51. Smith L. R., Fisher J. D., Cunningham C. O., Amico K. R.. Understanding the behavioral determinants of retention in HIV care: A qualitative evaluation of a situated Information, Motivation, Behavioral Skills Model of care initiation and maintenance. AIDS Patient Care and STDs. 2012 ; 26: 344-355
52. Smith S. R., Clancy C. M.. Medication therapy management programs: Forming a new cornerstone for quality and safety in medicare. American Journal of Medical Quality. 2006 ; 21: 276-279
53. Song F., Parekh S., Hooper L., Loke Y. K., Ryder J., Sutton A. J.,⋯Harvey I.. Dissemination and publication of research findings: An updated review of related biases. Health Technology Assessment. 2010 ; 14 (8). iii ix 1 - xi 193
54. Tierney W. M., Overhage J. M., Murray M. D., Harris L. E., Zhou X. H., Eckert G. J.,⋯Wolinsky F. D.. Effects of computerized guidelines for outpatient management of ischemic heart disease and heart failure. Journal of General Internal Medicine. 1999 ; 14: 125
55. Truong H. A., Layson-Wolf C., de Bittner M. R., Owen J. A., Haupt S.. Perceptions of patients on Medicare Part D medication therapy management services. Journal of the American Pharmacists Association. 2009 ; 49: 392-398
56. ViswanathanM.AnsariM. T.BerkmanN. D.ChangS.HartlingL.McPheetersL. M.TreadwellJ. R. (2012). Assessing the risk of bias of individual studies in systematic reviews of health care interventions (Agency for Healthcare Research and Quality Methods Guide for Comparative Effectiveness Reviews, AHRQ Publication No. 12-EHC047-EF). Retrieved from http://effectivehealthcare.ahrq. gov/ehc/products/322/998/MethodsGuideforCERs-Viswanathan-IndividualStudies.pdf
57. Ware J. E., Kosinski M., Keller S. D. SF-12: How to score the SF-12 Physical and Mental Health Summary Scales. Lincoln, RI: QualityMetric ; 2000 :
58. Ware J. E., Snyder M. L., Wright W. R., Davies A. R.. Defining and measuring patient satisfaction with medical care. Evaluation and Program Planning. 1983 ; 6: 247-263
59. Weinberger M., Murray M. D., Marrero D. G., Brewer N., Lykens M., Harris L. E.,⋯Tierney W. M.. Issues in conducting randomized controlled trials of health services research interventions in nonacademic practice settings: The case of retail pharmacies. Health Services Research. 2002a ; 37: 1067-1077
60. Weinberger M., Murray M. D., Marrero D. G., Brewer N., Lykens M., Harris L. E.,⋯Tierney W. M.. Effectiveness of pharmacist care for patients with reactive airways disease: A randomized controlled trial. Journal of the American Medical Association. 2002b ; 288: 1594-1602
61. Weingart S. N., Simchowitz B., Padolsky H., Isaac T., Seger A. C., Massagli M.,⋯Weissman J. S.. An empirical model to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care. Archives of Internal Medicine. 2009 ; 169: 1465-1473
62. Worley M. M., Schommer J. C., Brown L. M., Hadsall R. S., Ranelli P. L., Stratton T. P., Uden D. L.. Pharmacists' and patients' roles in the pharmacist-patient relationship: Are pharmacists and patients reading from the same relationship script?. Research in Social & Administrative Pharmacy. 2007 ; 3: 47-69
63. Zarani F., Besharat M. A., Sadeghian S., Sarami G.. The effectiveness of the information-motivation-behavioral skills model in promoting adherence in CABG patients. Journal of Health Psychology. 2010 ; 15: 828-837
64. Zillich A. J., Sutherland J. M., Kumbera P. A., Carter B. L.. Hypertension outcomes through blood pressure monitoring and evaluation by pharmacists (HOME study). Journal of General Internal Medicine. 2005 ; 20: 1091-1096