A prescriptive approach to qualify and quantify customer value for value-based requirements engineering

International Journal of Computer Integrated Manufacturing

Volumn 26, Issue 4, 2013, Pages 327-345

  Zhang, Xinwei ^a   Auriol, Guillaume ^a   Eres, Hakki ^b   Baron, Claude ^a  

^a LAAS CNRS   (France)

^b UNIVERSITY OF SOUTHAMPTON   (United Kingdom)

Author keywords

Multi attribute utility theory; Quality function deployment; Requirements engineering; Value model; Value focused thinking

Indexed keywords

PRODUCT DESIGN; QUALITY FUNCTION DEPLOYMENT; REQUIREMENTS ENGINEERING; SALES;

COMMERCIAL AIRCRAFT; CUSTOMER EXPECTATION; CUSTOMER VALUES; MODELLING AND SIMULATIONS; MULTI-ATTRIBUTE UTILITY THEORY; PERCEIVED VALUE; VALUE MODEL; VALUE-FOCUSED THINKING;

CUSTOMER SATISFACTION;

EID: 84876554562     PISSN: 0951192X     EISSN: 13623052     Source Type: Journal    
DOI: 10.1080/0951192X.2012.717718     Document Type: Article

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