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Volumn 17, Issue 3-4, 2012, Pages 211-226

Forward to the past: Lessons for the future of e-government from the story so far

Author keywords

e Government; e participation; e voting; interoperability; one stop shop; portals; siloisation

Indexed keywords


EID: 84876245606     PISSN: 15701255     EISSN: 18758754     Source Type: Journal    
DOI: 10.3233/IP-2012-000282     Document Type: Article
Times cited : (67)

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