A framework analysis for managing feedback of visitors of a web site

International Journal of Web Information Systems

Volumn 8, Issue 1, 2012, Pages 127-150

  Schefels, Clemens ^a   Zicari, Roberto V ^a  

^a GOETHE UNIVERSITY   (Germany)

Author keywords

Explicit user feedback; Feedback; Implicit user feedback; Usage; User interest; User interfaces; Web analytics; Web sites; Web user profiles; World Wide Web

Indexed keywords

USAGE; USER FEEDBACK; USER INTERESTS; WEB ANALYTICS; WEB USERS;

FEEDBACK; USER INTERFACES; WORLD WIDE WEB;

WEBSITES;

EID: 84875589757     PISSN: 17440084     EISSN: None     Source Type: Journal    
DOI: 10.1108/17440081211222618     Document Type: Article

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