Unravelling (e-)government channel selection: A quantitative analysis of individual customer preferences in Germany and Australia

Proceedings of the Annual Hawaii International Conference on System Sciences

Volumn , Issue , 2013, Pages 1983-1991

  Plattfaut, Ralf ^a   Kohlborn, Thomas ^b   Hofmann, Sara ^a   Beverungen, Daniel ^a   Niehaves, Bjoern ^a   Räckers, Michael ^a   Becker, Jörg ^a  

^a UNIVERSITY OF MÜNSTER   (Germany)

^b QUEENSLAND UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

AUSTRALIA; CHANNEL SELECTION; E-GOVERNMENT SERVICES; INDIVIDUAL CUSTOMERS; INDIVIDUAL DIFFERENCES; MOBILE APPLICATIONS; MOBILE COMMUNICATIONS; SERVICE CHANNELS;

SYSTEMS SCIENCE;

EID: 84875517281     PISSN: 15301605     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1109/HICSS.2013.585     Document Type: Conference Paper

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