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Volumn 9, Issue 1, 2012, Pages 277-280

Determinants of patient satisfaction in the surgical ward at a university hospital in Saudi Arabia

Author keywords

Hospital management; Patient satisfaction; Questionnaire; Surgical ward

Indexed keywords


EID: 84874899376     PISSN: 10978135     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article
Times cited : (11)

References (11)
  • 1
    • 71749111925 scopus 로고    scopus 로고
    • How are organizational climate models and patient satisfaction related? A competing value framework approach
    • Ancarani, A, Di Mauro, C., Giammanco, M.D. How are organizational climate models and patient satisfaction related? A competing value framework approach. Social Science and Medicine, 2009; 69: 1813-1818.
    • (2009) Social Science and Medicine , vol.69 , pp. 1813-1818
    • Ancarani, A.1    Di Mauro, C.2    Giammanco, M.D.3
  • 2
    • 3242660212 scopus 로고    scopus 로고
    • Patient/enrollee satisfaction with health care and health plan
    • Braunsberger, K., Gates, R.H. Patient/enrollee satisfaction with health care and health plan. Journal of Consumer Marketing, 2002; 19:575-590.
    • (2002) Journal of Consumer Marketing , vol.19 , pp. 575-590
    • Braunsberger, K.1    Gates, R.H.2
  • 3
    • 0042735004 scopus 로고    scopus 로고
    • The influence of demographic variables and ward type on elderly patients' perceptions of needs and satisfaction during acute hospitalization
    • Chang, E., Hancock, K., Chenoweth, L., Jeon, Y., Glasson, J., Gradidge, K., Graham, E. The influence of demographic variables and ward type on elderly patients' perceptions of needs and satisfaction during acute hospitalization. International Journal of Nursing Practice, 2003; 9:191-201.
    • (2003) International Journal of Nursing Practice , vol.9 , pp. 191-201
    • Chang, E.1    Hancock, K.2    Chenoweth, L.3    Jeon, Y.4    Glasson, J.5    Gradidge, K.6    Graham, E.7
  • 4
    • 85044701014 scopus 로고    scopus 로고
    • The measurement of satisfaction with health care: Implications for practice from a systematic review of the literature
    • Crow, R., Gage, H., Hampson, S., Hart, J., Kimber, A., Storey, L., Thomas, H. The measurement of satisfaction with health care: implications for practice from a systematic review of the literature. Health Technology Assessment, 2002; 6 (32):1-245.
    • (2002) Health Technology Assessment , vol.6 , Issue.32 , pp. 1-245
    • Crow, R.1    Gage, H.2    Hampson, S.3    Hart, J.4    Kimber, A.5    Storey, L.6    Thomas, H.7
  • 5
    • 26844463428 scopus 로고    scopus 로고
    • Length of patient-physician relationship and patients' satisfaction and preventive service use in the rural south: A cross-sectional telephone study
    • Donahue, K.E., Ashkin, E., Pathman, D.E. Length of patient-physician relationship and patients' satisfaction and preventive service use in the rural south: a cross-sectional telephone study. BMC Family Practice, 2005; 6:40-48.
    • (2005) BMC Family Practice , vol.6 , pp. 40-48
    • Donahue, K.E.1    Ashkin, E.2    Pathman, D.E.3
  • 6
    • 0037840486 scopus 로고    scopus 로고
    • Relationships among patient satisfaction, intent to return, and intent to recommend services provided by an academic nursing center
    • Hill, M.H., Doddato, T. Relationships among patient satisfaction, intent to return, and intent to recommend services provided by an academic nursing center. Journal of Cultural Diversity, 2002; 9:108-112.
    • (2002) Journal of Cultural Diversity , vol.9 , pp. 108-112
    • Hill, M.H.1    Doddato, T.2
  • 7
    • 0037240783 scopus 로고    scopus 로고
    • Are older patients more satisfied with hospital care than younger patients?
    • Jaipaul, C.K., Rosenthal, G.E. Are older patients more satisfied with hospital care than younger patients? Journal of General Internal Medicine, 2003; 18: 23-30.
    • (2003) Journal of General Internal Medicine , vol.18 , pp. 23-30
    • Jaipaul, C.K.1    Rosenthal, G.E.2
  • 9
    • 0141655110 scopus 로고    scopus 로고
    • Patient satisfaction in military medicine: Status and an empirical test of a model
    • Mangelsdorff, A.D., Finsteun, K. Patient satisfaction in military medicine: status and an empirical test of a model. Military Medicine, 2003; 168:744-749.
    • (2003) Military Medicine , vol.168 , pp. 744-749
    • Mangelsdorff, A.D.1    Finsteun, K.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.