Mental health communications skills training for medical assistants in pediatric primary care

Journal of Behavioral Health Services and Research

Volumn 40, Issue 1, 2013, Pages 20-35

  Brown, Jonathan D ^a   Wissow, Lawrence S ^b   Cook, Benjamin L ^c   Longway, Shaina ^b   Caffery, Emily ^a   Pefaure, Chris ^a  

^a MATHEMATICA POLICY RESEARCH   (United States)

^b JOHNS HOPKINS BLOOMBERG SCHOOL OF PUBLIC HEALTH   (United States)

^c CAMBRIDGE HEALTH ALLIANCE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ADOLESCENT; ARTICLE; CHILD; EDUCATION; FEMALE; FOLLOW UP; HEALTH CARE QUALITY; HUMAN; HUMAN RELATION; INTERVIEW; MALE; MEDICAL INFORMATION; MENTAL HEALTH; MENTAL HEALTH SERVICE; METHODOLOGY; ORGANIZATION AND MANAGEMENT; PARAMEDICAL PERSONNEL; PARENT; PATIENT SATISFACTION; PEDIATRICS; PILOT STUDY; PRESCHOOL CHILD; PRIMARY HEALTH CARE; QUESTIONNAIRE; SOCIOECONOMICS; TREATMENT OUTCOME;

ADOLESCENT; ALLIED HEALTH PERSONNEL; CHILD; CHILD, PRESCHOOL; FEMALE; FOLLOW-UP STUDIES; HEALTH COMMUNICATION; HUMANS; INTERVIEWS AS TOPIC; MALE; MENTAL HEALTH; MENTAL HEALTH SERVICES; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PARENTS; PATIENT SATISFACTION; PEDIATRICS; PILOT PROJECTS; PRIMARY HEALTH CARE; PROFESSIONAL-FAMILY RELATIONS; PROFESSIONAL-PATIENT RELATIONS; PROGRAM EVALUATION; QUESTIONNAIRES; SOCIOECONOMIC FACTORS;

MLCS; MLOWN;

EID: 84873723014     PISSN: 10943412     EISSN: None     Source Type: Journal    
DOI: 10.1007/s11414-012-9292-0     Document Type: Article

References (56)

1. Wissow LS, Gadomski A, Roter D, et al. Improving child and parent mental health in primary care: a cluster-randomized trial of communication skills training. Pediatrics 2008;121:266-275.
2. Asarnow JR, Jaycox LH, Duan N, et al. Effectiveness of a quality improvement intervention for adolescent depression in primary care clinics: a randomized controlled trial. Journal of the American Medical Association 2005; 293(3):311-319.
3. Asarnow JR, Jaycox LH, Anderson M. Depression among youth in primary care models for delivering mental health services. Child Adolescent Psychiatry Clinics of North America 2002; 11(3):477-97.
4. Brown JD, Riley AW, Wissow LS. Identification of youth psychosocial problems during pediatric primary care visits. Administration & Policy in Mental Health 2007;34:269-281.
5. Leaf PJ, Owens PL, Leventhal JM, et al. Pediatricians' training and identification and management of psychosocial problems. Clinical Pediatrics 2004; 43(4):355-365.
6. Kelleher KJ, Stevens J. Evolution of child mental health services in primary care. Academic Pediatrics 2009; 9(1):7-14.
7. Clayman ML, Wissow LS. Pediatric residents' response to ambiguous words about child discipline and behavior. Patient Education & Counseling 2004;55:16-21.
8. Guarnaccia, P.; Martinex, I.; Acosta, H. Mental health in the Hispanic immigrant community. Journal of Immigrant & Refugee Services 2005; 3:21-46.
9. Cunningham PJ, Hibbard J, Gibbons CB. Raising low 'patient activation' rates among Hispanic immigrants may equal expanded coverage in reducing access disparities. Health Affairs 2011; 30(10):1888-1894.
10. Brown JD, Wissow LS, Zachary C, Cook BL. Receiving advice about child mental health from a primary care provider: African American and Hispanic parent attitudes. Medical Care 2007; 45(11):1076-1082
11. Chapman, S.; Marks, A.; & Chan, M. (2010). The increasing role of medical assistance in small primary care physician practice: Key issues and policy implications. Center for the Health Professions, University of California San Francisco.
12. Ware NC, Tugenberg T, Dickey B, et al. An ethnographic study of the meaning of continuity of care in mental health services. Psychiatric Services 1999;50:395-400.
13. Pulido R, Monari M, Rossi N. Institutional therapeutic alliance and its relationship with outcomes in a psychiatric day hospital program. Archieves of Psychiatric Nursing 2008;22:277-287.
14. van Os TW, van den Brink RH, Tiemens BG, et al. Communicative skills of general practitioners augment the effectiveness of guideline-based depression treatment. Journal of Affective Disorders 2005;84:43-51.
15. Butler M, Kane RL, McAlpine D, et al. (2008). Integration of mental health/substance abuse and primary care. Rockville, MD: Agency for Healthcare Research and Quality; AHRQ Publication No. 09-E003.
16. Bower P, Gilbody S, Richards D, et al. Collaborative care for depression in primary care. Making sense of a complex intervention: systematic review and meta-regression. British Journal of Psychiatry 2006;189:484-493.
17. Olds DL, Robinson J, Pettitt L, et al. Effects of home visits by paraprofessionals and by nurses: age 4 follow-up results of a randomized trial. Pediatrics 2004;114:1560-1568.
18. Derose KP. Networks of care: how Latina immigrants find their way to and through a county hospital. Journal of Immigrant Health 2000;2:79-87.
19. Ferrer RL, Mody-Bailey P, Jaen CR, et al. A medical assistant-based program to promote healthy behaviors in primary care. Annals of Family Medicine 2009;7:504-512.
20. Hibbard JH, Cunningham PJ. How engaged are consumers in their health and health care, and why does it matter? Research Briefs 2008;(8):1-9.
21. Brown JD, Wissow LS, Riley AW. Physician and patient characteristics associated with discussion of psychosocial health during pediatric primary care visits. Clinical Pediatrics 2007;46:812-820.
22. Furedi J, Rozsa S, Zambori J, et al. The role of symptoms in the recognition of mental health disorders in primary care. Psychosomatics 2003;44:402-406.
23. Epner JE, Levenberg PB, Schoeny ME. Primary care providers' responsiveness to health-risk behaviors reported by adolescent patients. Archives of Pediatric & Adolescent Medicine 1998;152:774-780.
24. Alegria M, Sribney W, Perez D, et al. The role of patient activation on patient-provider communication and quality of care for US and foreign born Latino patients. Journal of General Internal Medicine 2009;24 Suppl 3:534-541.
25. Cortes DE, Mulvaney-Day N, Fortuna L, et al. Patient - provider communication: understanding the role of patient activation for Latinos in mental health treatment. Health Education & Behavior 2009;36:138-154.
26. Vega, W.A. & Lopez, S.R. Priority issues in Latino mental health services research. Mental Health Services Research 2001; 3(4):189-200.
27. Rowlands G, Sims J, Kerry S. A lesson learnt: the importance of modeling in randomized controlled trials for complex interventions in primary care. Family Practice 2005;22:132-139.
28. Campbell NC, Murray E, Darbyshire J, et al. Designing and evaluating complex interventions to improve health care. British Medical Journal 2007;334:455-459.
29. Stiffman AR, Pescosolido B, Cabassa LJ. Building a model to understand youth service access: the gateway provider model. Mental Health Services Research 2004; 6(4):189-198
30. Greenfield S, Kaplan S, Ware JE, Jr. Expanding patient involvement in care. Effects on patient outcomes. Annals of Internal Med 1985;102:520-528.
31. Kaplan SH, Greenfield S, Ware JE, Jr. Assessing the effects of physician-patient interactions on the outcomes of chronic disease. Medical Care 1989;27:S110-27.
32. Miller WR, Rollnick S. Motivational Interviewing: Preparing People to Change Addictive Behavior. New York, NY: Guilford Press; 1991
33. Allmond BW Jr, Tanner JL, Gofman HF. The Family Is the Patient: Using Family Interviews in Children's Medical Care. 2nd ed. Baltimore, MD: Williams & Wilkins; 1999
34. Spitzer RL, Kroenke K, Williams JB. Validation and utility of a self-report version of PRIME-MD: the PHQ primary care study. Primary Care Evaluation of Mental Disorders. Patient Health Questionnaire. Journal of the American Medical Association 1999;282:1737-1744.
35. Wulsin L, Somoza E, Heck J. The Feasibility of Using the Spanish PHQ-9 to Screen for Depression in Primary Care in Honduras. Primary Care Companion to the Journal of Clinical Psychiatry 2002;4:191-195.
36. Diez-Quevedo C, Rangil T, Sanchez-Planell L, et al. Validation and utility of the Patient Health Questionnaire in diagnosing mental disorders in 1003 general hospital Spanish inpatients. Psychosomatic Med 2001;63:679-686.
37. Goodman R. The extended version of the Strengths and Difficulties Questionnaire as a guide to child psychiatric caseness and consequent burden. Journal of Child Psychology & Psychiatry 1999;40:791-799.
38. Achenbach TM, Becker A, Dopfner M, et al. Multicultural assessment of child and adolescent psychopathology with ASEBA and SDQ instruments: research findings, applications, and future directions. Journal of Child Psychology & Psychiatry 2008;49:251-275.
39. Woerner W, Fleitlich-Bilyk B, Martinussen R, et al. The Strengths and Difficulties Questionnaire overseas: evaluations and applications of the SDQ beyond Europe. European Child and Adolescent Psychiatry 2004;13 Suppl 2:II47-54.
40. - 2008 NHIS English and Spanish Questionnaires, http://www.cdc.gov/nchs/ nhis/quest-data-related-1997-forward.htm
41. Bourdon KH, Goodman R, Rae DS, et al. The Strengths and Difficulties Questionnaire: U.S. normative data and psychometric properties. Journal of the American Academy of Child and Adolescent Psychiatry 2005;44:557-564.
42. Pastor PN, Duran CR. NHIS Mental health indicator: does it identify 2-3 year olds with emotional/behavioral problems? Presentation for the CDC-SAMSHA Children's Mental Health Seminar, March 17, 2010.
43. Levinson W, Lesser CS, Epstein RM. Developing physician communication skills for patient-centered care. Health Affairs 2010;29:1310-1318.
44. Mead N, Bower P. Measuring patient-centredness: a comparison of three observation-based instruments. Patient Education & Counseling 2000;39:71-80.
45. Roter DL, Hall JA, Kern DE, Barker LR, Cole KA, Roca RP. Improving physicians' interviewing skills and reducing patients' emotional distress. A randomized clinical trial. Archives of Internal Medicine 1995; 155(17):1877-1884.
46. Wissow LS, Roter DL, Wilson ME. Pediatrician interview style and mothers' disclosure of psychosocial issues. Pediatrics 1994;93:289-295.
47. Roter DL, Stewart M, Putnam SM, et al. Communication patterns of primary care physicians. Journal of the American Medical Association 1997;277:350-356.
48. Fallowfield L, Jenkins V, Farewell V, Solis-Trapala I. Enduring impact of communication skills training: Results of a 12-month follow-up. British Journal of Cancer 2003;89(8):1445-1449.
49. Finset A, Ekeberg O, Eide H, Aspegren K. Long term benefits of communication skills training for cancer doctors. Psychooncology 2003;12(7):686-93.
50. Wissow L, Gadomski A, Roter D, et al. Aspects of mental health communication skills training that predict parent and child outcomes in pediatric primary care. Patient Education & Counseling 2011;82:226-232.
51. Brown JD, Wissow LS. Rethinking the mental health treatment skills of primary care staff: A framework for training and research. Administration and Policy in Mental Health 2011.
52. Beidas RS, Kendall PC. Training therapists in evidence-based practice: A critical review of studies from a systems contextual perspective. Clinical Psychology Review 2010;17(1):1-30.
53. Croghan, Thomas, and Jonathan D. Brown. "Integrating Mental Health in the Patient-Centered Medical Home." Report prepared for the Agency for Healthcare Research and Quality. Washington, DC: Mathematica Policy Research, March 9, 2010.
54. Donohue, J.; Garfield, R.; & Lave, J. (2010). The impact of expanded health insurance coverage on individuals with mental illnesses and substance use disorders [White paper]. Office of the Assistant Secretary for Planning and Evaluation, Department of Health and Human Services.
55. Ellis, A. R.; Konrad, T. R.; Thomas, K. C.; & Morrissey, J. P. County-level estimates of mental health professional supply in the United States. Psychiatric Services 2009; 60(10): 1315-1322.
56. Brown JD, Wissow LS. Discussion of maternal stress during pediatric primary care visits. Ambulatory Pediatrics 2008;8:368-374.