Modelling on service capability maturity and resource configuration for public warehouse product service systems

International Journal of Production Research

Volumn 51, Issue 6, 2013, Pages 1898-1921

  Cao, Wei ^a   Jiang, Pingyu ^a  

^a XI'AN JIAOTONG UNIVERSITY   (China)

Author keywords

analytical target cascading; maturity; public warehouse; service capability; wPSS

Indexed keywords

ANALYTICAL TARGET CASCADING; COST CONTROLS; INDUSTRIAL PARKS; MATURITY; NUMERICAL EXAMPLE; PRODUCT-SERVICE SYSTEMS; RESOURCE CONFIGURATIONS; SERVICE CAPABILITY; SERVICE CAPABILITY MATURITY MODEL; STORAGE SERVICES; TIME CONTROL; TRANSPORTATION SERVICES; TREE STRUCTURES; WPSS;

ALGORITHMS; NUMERICAL ANALYSIS; SOFTWARE ENGINEERING; TREES (MATHEMATICS);

WAREHOUSES;

EID: 84871312635     PISSN: 00207543     EISSN: 1366588X     Source Type: Journal    
DOI: 10.1080/00207543.2012.720391     Document Type: Article

References (50)

1. Ashayeri, J., et al., 2002. On the determinations of class-based storage assignments in an AS/RS having two I/O locations. In: Graves, et al., eds. Progress in material handling research. Charlotte: Material Handling Institute, 1-15.
2. Ashayeri, L. and Gelders, L.K., 1985. A survey of warehouse design optimization. European Journal of Operational Research, 21 (3), 258-294.
3. Barney, J.B., 1991. Firm resource and sustained competitive advantage. Journal of Management, 17 (1), 99-120.
4. Bowsersox, D.J., Closs, D.J., and Lin, G.L., 1999. Logistics management: the integration of supply chain. Beijing: Machinery Industry Press (in Chinese).
5. Chen, R., Liu, L., and Wu, J.N., 2007. Logistics capability and its grey assessment model. In: Proceedings of 2007 IEEE international conference on Grey systems and intelligent services, 18-20 November, Nanjing, China, 1163-1167.
6. Daugherty, P.J. and Pittman, P.H., 1995. Utilization of time-based strategies - Creating distribution flexibility responsiveness. International Journal of Operations & Production Management, 15 (2), 54-60.
7. DeKoster, R., Le-Duc, T., and Roodbergen, K.J., 2007. Design and control of warehouse order picking: a literature review. European Journal of Operational Research, 182 (2), 481-501.
8. Dierickx, I. and Cool, K., 1989. Asset stock accumulation and sustainability of competitive advantage. Management Science, 35 (12), 1504-1511.
9. EbenChaime, M. and Pliskin, N., 1996. An integrative model for automatic warehousing systems. International Journal of Computer Integrated Manufacturing, 9 (4), 286-292.
10. Evansa, S., Partidariob, P.J., and Lambertc, J., 2007. Industrialization as a key element of sustainable product-service solutions. International Journal of Production Research, 45 (18), 6863-6883.
11. Feng, X.H. and Zhao, Q.L., 2008. Logistics capability construction based on customer satisfaction. In: IEEE international conference on service operations and logistics, and informatics, 12-15 October, Beijing, China, 1616-1620.
12. Gaskins, R.J. and Tanchoco, J., 1987. Flow path design for automated guided vehicle systems. International Journal of Production Research, 25 (5), 667-676.
13. Geng, Y., Li, Y., and Lim, A., 2005. A very large-scale neighborhood search approach to capacitated warehouse routing problem. In: 17th IEEE international conference on tools with artificial intelligence, 16 November, Hong Kong, China, 57-65.
14. Gobel, K.J., Hidde, A., and Schwartz, R., 1990. Concept definition of a logistics standard interface for CIM implementations. International Journal of Computer Integrated Manufacturing, 3 (5), 289-298.
15. Gunasekaran, A. and Kobu, B., 2007. Performance measures and metrics in logistics and supply chain management: a review of recent literature 1995-2004 for research and applications. International Journal of Production Research, 45 (12), 2819-2840.
16. Hackman, S.T. and Platzman, L.K., 1990. Near-optimal solution of generalized resource allocation problems with large capacities. Operations Research, 38 (5), 902-910.
17. Helo, P. and Szekely, B., 2005. Logistics information systems - An analysis of software solutions for supply chain co-ordination. Industrial Management & Data Systems, 105 (1), 5-18.
18. Heragu, S.S., et al., 2005. Mathematical model for warehouse design and product allocation. International Journal of Production Research, 43 (2), 327-338.
19. Hyung, M.K. and Rideout, D.G., 2003. Analytical target cascading in automotive vehicle design. Journal of Mechanical Design (ASME), 125 (3), 481-489.
20. Kaplan, R.S., 1990. Measures for manufacturing excellence. Boston, MA: Harvard Business School Press, p.11.
21. Lai, K.H., 2004. Service capability and performance of logistics service providers. Transportation Research Part Logistics and Transportation Review, 40 (5), 385-399.
22. Le-Duc, T. and DeKoster, R., 2005. Travel distance estimation and storage zone optimization in a 2-block class-based storage strategy warehouse. International Journal of Production Research, 43 (17), 3561-3581.
23. Lee, M.K. and Elsayed, E.A., 2005. Optimization of warehouse storage capacity under a dedicated storage policy. International Journal of Production Research, 43 (9), 1785-1805.
24. Li, D. and Dai, W., 2009. Determining the optimal collaborative benchmarks in a supply chain. International Journal of Production Research, 47 (16), 4457-4471.
25. Li, X. and Wang, M., 2008. Optimization configuration for logistics distribution service based on AHP and TOPSIS approaches. In: 7th international conference on e-business, 31-May-1 June, Wuhan, China, 396-400.
26. Liu, X.Q. and Ma, S.H., 2005. Quantitative analysis of enterprise's logistics capability based on supply chain performance. In: IEEE international conference on e-business engineering (ICEBE), 12-18 October, Beijing, China, 191-194.
27. Malmborg, C.J., 1995. Optimization of cubic-per-order index layouts with zoning constraints. International Journal of Production Research, 33 (2), 465-482.
28. Maxwel, W.L. and Muckstadt, J.A., 1982. Design of automated guided vehicle systems. IIE Transactions, 14 (2), 114-124.
29. Michelena, N., Park, H., and Papalambros, P.Y., 2003. Convergence properties of analytical target cascading. AIAA Journal, 41 (5), 897-905.
30. Morash, E.A., Droge, C., and Vickery, S.K., 1996. Strategic logistics capabilities for competitive advantage and firm success. Journal of Business Logistics, 17 (1), 1-22.
31. Nalina, V. and Jeeva, M., 2010. K-release inventory model in manpower planning. Indian Journal of Science and Technology, 3 (7), 727-732.
32. Nishi, T. and Konishi, M., 2010. An optimisation model and its effective beam search heuristics for floor-storage warehousing systems. International Journal of Production Research, 48 (7), 1947-1966.
33. Onut, S., Tuzkaya, U.R., and Dogac, B., 2008. A particle swarm optimization algorithm for the multiple-level warehouse layout design problem. Computers & Industrial Engineering, 54 (4), 783-799.
34. Petersen, C.G., 1997. An evaluation of order picking routeing policies. International Journal of Operations & Production Management, 17 (11-12), 1098-1111.
35. Qu, T., et al., 2011. Analytical target cascading-enabled optimal configuration platform for production service systems. International Journal of Computer Integrated Manufacturing, 24 (5), 457-470.
36. Ratliff, H.D. and Rosenthal, A.S., 1983. Order-picking in a rectangular warehouse: a solvable case of the traveling salesman problem. Operations Research, 31 (3), 507-521.
37. Roodbergen, K.J. and Koster, R., 2001. Routing methods for warehouses with multiple cross aisles. International Journal of Production Research, 39 (9), 1865-1883.
38. Shang, K.C. and Marlow, P.B., 2005. Logistics capability and performance in Taiwan's major manufacturing firms. Transportation Research Part E-Logistics and Transportation Review, 41 (3), 217-234.
39. Stank, T.P. and Lackey, C., 1997. Enhancing performance through logistics capabilities in Mexican maquiladora firms. Journal of Business Logistics, 18 (1), 91-111.
40. Vancza, J., Egri, P., and Karnok, D., 2010. Planning in concert: a logistics platform for production networks. International Journal of Computer Integrated Manufacturing, 23 (4), 297-307.
41. Wang, M. and Feng, H., 2002. The development policy study of Chinese logistics. Beijing: China Planning Press.
42. Wang, P.P., et al., 2011. Status review and research strategies on product-service systems. International Journal of Production Research, 49 (22), 6863-6883.
43. Wang, Q., McIntosh, R., and Brain, M., 2010. A new-generation automated warehousing capability. International Journal of Computer Integrated Manufacturing, 23 (6), 565-573.
44. White, J.A. and Francis, R.L., 1971. Normative models for some warehouse sizing problems. AIIE Transactions, 3 (3), 185-190.
45. Yang, L., 2010. Study on evaluation model of logistics capability based on fuzzy-AHP in e-commerce environment. In: 2010 international conference on artificial intelligence and education (ICAIE), 29-30 October, Hangzhou, China, 582-585.
46. Yang, L. and Zhang, Y.Z., 2010. Application of fuzzy-AHP method in the evaluation of logistics capability in e-commerce environment. In: 2010 international conference on communications and intelligence information security (ICCIIS), 13-14 October, Nanning, China, 228-231.
47. Zhao, G. and Jiang, P.Y., 2007. Analytical target cascading based synergistic cell formation model in e-manufacturing system for mass customization. Chinese Journal of Mechanical Engineering, 43 (2), 178-185.
48. Zhou, T. and Ye, H., 2008. The quantitative model of regional logistics capability based on Euclid approach degree of fuzzy matter-element. Chinese Journal of System Engineering, 26 (6), 27-31, (in Chinese).
49. Zhu, Q.Q., et al., 2011. Implementing an industrial product-service system for CNC machine tool. International Journal of Advanced Manufacturing Technology, 52 (9), 1133-1147.
50. Zoller, K., 1977. Deterministic multi-item inventory systems with limited capacity. Management Science, 24 (4), 451-455.