Data triangulation in action: Using comment analysis to refine web quality metrics

Proceedings of the 13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005

Volumn , Issue , 2005, Pages

  Barnes, Stuart J ^a   Vidgen, Richard T ^b  

^a UNIVERSITY OF EAST ANGLIA   (United Kingdom)

^b UNIVERSITY OF BATH   (United Kingdom)

Author keywords

Comment Analysis; Data Triangulation; EQual; Evaluation; Online Tax Submission; Quality; Web Site

Indexed keywords

COMMENT ANALYSIS; E-GOVERNMENT SERVICES; ELECTRONIC GOVERNMENT; EQUAL; EVALUATION; GOVERNMENT ORGANIZATIONS; INSTRUMENT DEVELOPMENT; ON-LINE SERVICE; ON-LINE TAX; ONLINE SUBMISSION; QUANTITATIVE DATA; SITE QUALITY; STATISTICAL DATAS; SURVEY DATA; TAX RETURNS; WEB QUALITY;

FACTOR ANALYSIS; IMAGE QUALITY; INFORMATION SYSTEMS; INSTRUMENTS; ONLINE SYSTEMS; TRIANGULATION; WEBSITES;

QUALITY CONTROL;

EID: 84870989978     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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