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Volumn , Issue , 2006, Pages

User resistance strategies and the problems of blanket prescriptions: A case study of resistance successes

Author keywords

Organisational change; Strategic management of systems development; User participation; User resistance

Indexed keywords

EMPIRICAL RESEARCH; HETEROGENEOUS USERS; ON-RESISTANCE; ORGANISATIONAL CHANGE; QUALITATIVE STUDY; SYSTEMS DEVELOPMENT; USER PARTICIPATION;

EID: 84870645296     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper
Times cited : (4)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.